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Best Practices for an Effective Innovation Process From Ideas Through Execution November 13, 2013

Best Practices for an Effective Innovation Process

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In our webinar with Forrester VP and analyst Chip Gliedman, we discuss best practices for implementing an effective innovation process, from ideas through execution.

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Page 1: Best Practices for an Effective Innovation Process

Best Practices for an Effective Innovation Process From Ideas Through Execution

November 13, 2013

Page 2: Best Practices for an Effective Innovation Process

About the Speakers

Page 3: Best Practices for an Effective Innovation Process

Problems and Opportunities

75% Of executives are concerned with not having transformational growth ideas

- Corporate Executive Board

3 Grow Revenue Innovate for Competitive Differentiation Reduce Costs through efficiencies

- 2012 MIT Sloan/Deloitte Study

TOP BUSINESS ISSUES

of organizations are dealing with disengaged or detached employees

- Silk Road

86%

Companies with innovation programs grow 3 times faster than their peers over 5 years

- Bain, 2013

3x

Page 4: Best Practices for an Effective Innovation Process

Best Practices For An Effective Innovation Process

Chip Gliedman, Vice President/Principal Analyst November 2013

Page 5: Best Practices for an Effective Innovation Process

Products/Services

Processes/Operations

Markets/Business Models

Organization/Governance

Ongoing improvement •  Standardized •  Low risk •  Incremental •  Operational or

mandatory

Radical Innovation •  Game-changing •  Non-standard •  High risk •  Unanticipated •  Strategic •  Large scale

Sustained innovation bridges the gap between ongoing and disruptive change November 2012 “Assess Your Innovation Capability Maturity”

Page 6: Best Practices for an Effective Innovation Process

Products/Services

Processes/Operations

Markets/Business Models

Organization/Governance

Sustained Innovation •  Supported by management •  Ongoing – not episodic •  Distinct governance and funding •  Different success (and failure) metrics

Sustained innovation bridges the gap between ongoing and disruptive change November 2012 “Assess Your Innovation Capability Maturity”

Page 7: Best Practices for an Effective Innovation Process

© 2013 Forrester Research, Inc. Reproduction Prohibited 7

Source: Fuel Business Growth Via The BT Innovation Portfolio

Innovation requires we accept a level of risk atypical to most IT metrics and goals November 2012 “Assess Your Innovation Capability Maturity”

Page 8: Best Practices for an Effective Innovation Process

Only Half Of Firms Demonstrate Vision With Dedicated Innovation Groups February 2013 “CIOs Are Not Ready To Support Business Innovation”

Page 9: Best Practices for an Effective Innovation Process

Money And Culture Hold Back Innovation Efforts February 2013 “CIOs Are Not Ready To Support Business Innovation”

Page 10: Best Practices for an Effective Innovation Process

© 2013 Forrester Research, Inc. Reproduction Prohibited 10

Source: CIOs Are Not Ready To Support Business Innovation

Sustained innovation requires maturity across all of the innovation capabilities February 2013 “CIOs Are Not Ready To Support Business Innovation”

Page 11: Best Practices for an Effective Innovation Process

DPR Construction uses SpigitEngage to collaborate and idea-share company-wide. One implemented idea has saved superintendents, who walk 10 minutes each way from the jobsite to the trailer, an average of eight hours per week using the field kiosk; this is an incredible 20 percent increase in efficiency.

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Confidential

Your Innovation Needs

Page 13: Best Practices for an Effective Innovation Process

© 2012, Forrester Research, Inc. Reproduction Prohibited

The Forrester Innovation Maturity Assessment November 2012 “Assess Your Innovation Capability Maturity”

Page 14: Best Practices for an Effective Innovation Process

© 2012, Forrester Research, Inc. Reproduction Prohibited

The Forrester Innovation Maturity Assessment (Cont.) November 2012 “Assess Your Innovation Capability Maturity”

Page 15: Best Practices for an Effective Innovation Process

August 2012 “Fuel Business Growth Via The BT Innovation Portfolio”

Complex ecosystem fuels innovation August 2012 “Sustained Innovation Propels The Business Engine”

Page 16: Best Practices for an Effective Innovation Process

© 2013 Forrester Research, Inc. Reproduction Prohibited 16

The Three Horizons Model Ensures A Flow Of Innovations Into The Future August 2012 “Fuel Business Growth Via The BT Innovation Portfolio”

Page 17: Best Practices for an Effective Innovation Process

© 2013 Forrester Research, Inc. Reproduction Prohibited 17

Proper Planning And Implementation Ensure Value From Innovation Tools August 2013 “Ensure That Your Innovation Management Tool Is Not Just Another Empty Suggestion Box”

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© 2013 Forrester Research, Inc. Reproduction Prohibited 18

›  Don’t think of it as an technology innovation portfolio, it’s a set of innovations that can drive business value – business innovation

›  While you can concentrate efforts periodically, your innovation process needs to be defined and in operation constantly

›  Dedicate resources towards the program – it’s much more difficult if people have to multitask between operational and innovative

›  Exploit your entire ecosystem to gather ideas, vet them, prototype and test them, and commercialize them

›  Manage the innovation portfolio separate from the operational portfolio:

•  Governance

•  Funding

•  KPIs

•  Communications

Key takeaways to make your innovation process sustainable:

Page 19: Best Practices for an Effective Innovation Process

Thank&you&Chip Gliedman +1 617.613.8503 [email protected] twitter: @cgliedman

Page 20: Best Practices for an Effective Innovation Process

Mindjet SpigitEngage customer examples

Page 21: Best Practices for an Effective Innovation Process

Q&A How can we grow the gum and confections businesses in South America? What’s the next $1B global services opportunity for our company? What adjacent business opportunities are there for core technology outside the aerospace business? How might we enable effective product discovery for her? What processes or activities, currently done face-to-face, on paper, or on the telephone could be done using digital technology?

What improvements can we make in our day-to-day jobs to increase efficiency and velocity while continuing to deliver a premier student experience?

How can we create mobile phone applications for the security of women? What are the kind of things that waste resources and we should stop doing in the company? How can we increase the trust and confidence of our franchises to to assure them that we will create more value for their businesses?

Page 22: Best Practices for an Effective Innovation Process

Cisco chose the SpigitEngage platform as the backbone to it’s BIG Awards, designed to find start-up and SME talent in the UK.

Page 23: Best Practices for an Effective Innovation Process
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370 Employees Growing Customer Base: 4 Million Users 3000 of the World’s leading Brands

“Social business solutions should provide the ability to capture insight, intelligently filter information and deliver it into action in the business. The merger of Mindjet and Spigit brings together the core elements that drive business value from social solutions; process, structure, business context and relevance.”

- Vanessa Thompson, Research Manager, Enterprise Social Networks and Collaborative Technologies

Global Footprint, Enterprise Scale

Headquarters: San Francisco

Global Offices: Pleasanton, Germany, UK, France, Australia, Japan

Global Datacenters: USA, EMEA, APAC

Confidential

Driving Repeatable Business Innovation

Page 25: Best Practices for an Effective Innovation Process

Vision to Action Lifecycle™

•  Generate New Ideas •  With Brainstorming, Crowdsourcing and

Game Mechanics •  Select Opportunities

•  With Big Data Analytics, Automated Idea Graduation and Advanced Voting

•  Commit to Action •  With Visual Project Planning and

Content Sharing •  Manage to Completion

•  With Task Management and Project Tracking

Page 26: Best Practices for an Effective Innovation Process

•  Crowdsource and generate ideas •  Solve business challenges •  Automated Idea Graduation •  Workflow engine •  Analytics and Reporting

Spigit Engage

Partner Integrations •  Leverage your IT infrastructure: SSO, LDAP/AD,

SharePoint •  Leverage your existing crowds: Jive, Yammer,

SharePoint •  Leverage your social networks: LinkedIn, Twitter,

Facebook

MindManager ProjectDirector •  Project and Business Planning tools •  Visual mind maps to help capture,

organize and plan •  Numerical values and formulas

•  Shared Virtual whiteboards

•  Visual framework •  Social task mgmt. •  Project-centric file

management

Product Portfolio

•  Leverage your existing work: •  Box, •  Google Drive, •  Dropbox, •  Microsoft SkyDrive

Page 27: Best Practices for an Effective Innovation Process

Resources: •  Buyer’s Guide to Enterprise Innovation Platforms:

http://www.spigit.com/media-center/white-papers/ •  Vision to Action Lifecycle whitepaper:

http://www.mindjet.com/spigit/vision-to-action/ •  Product Information:

http://www.mindjet.com/spigitengage/

•  More Information: [email protected]

@milindpansare @mindjet @spigit

Thank You

Page 28: Best Practices for an Effective Innovation Process

Work Inspired

www.spigit.com www.mindjet.com

(925) 297-2600 [email protected]