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EVENT WORKFLOW June 2013

Best Practice Event Marketing Workflow

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Gain insight into best practice event marketing workflow and how to maximise your corporate event attendance rates.

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Page 1: Best Practice Event Marketing Workflow

EVENT WORKFLOWJune 2013

Page 2: Best Practice Event Marketing Workflow

02© CONCEP 2013

INVITE LIST REGISTRANT ADDRESS BOOK GROUP

INVITATION EMAIL REGISTRATION FORM

NO RESPONSE LIST

SEE PAGE 03 SEE PAGE 04

SEE PAGE 05

REMINDER TO ATTEND EMAIL

REMINDER TO ATTEND SMS

REMINDER TO REGISTER

EMAIL

CONFIRMATION EMAIL

ATTENDEES

FEEDBACK FORM

POST EVENT EMAIL WITH FEEDBACK/PRESENTATION

POST EVENT EMAIL WITH PRESENTATION

NO SHOWS

Sent 1-2 days before event Sent night before or morning of event

START

Page 3: Best Practice Event Marketing Workflow

03© CONCEP 2013

INVITE LIST REGISTRANT ADDRESS BOOK GROUP

INVITATION EMAIL REGISTRATION FORM

NO RESPONSE LIST

SEE PAGE 03 SEE PAGE 04

SEE PAGE 05

REMINDER TO ATTEND EMAIL

REMINDER TO ATTEND SMS

REMINDER TO REGISTER

EMAIL

CONFIRMATION EMAIL

ATTENDEES

FEEDBACK FORM

POST EVENT EMAIL WITH FEEDBACK/PRESENTATION

POST EVENT EMAIL WITH PRESENTATION

NO SHOWS

Sent 1-2 days before event Sent night before or morning of event

>> No>response>list>is>created>by>removing>the>registrants>from>the>invite>list

PA

GE

04

Page 4: Best Practice Event Marketing Workflow

04© CONCEP 2013

INVITE LIST REGISTRANT ADDRESS BOOK GROUP

INVITATION EMAIL REGISTRATION FORM

NO RESPONSE LIST

SEE PAGE 03 SEE PAGE 04

SEE PAGE 05

REMINDER TO ATTEND EMAIL

REMINDER TO ATTEND SMS

REMINDER TO REGISTER

EMAIL

CONFIRMATION EMAIL

ATTENDEES

FEEDBACK FORM

POST EVENT EMAIL WITH FEEDBACK/PRESENTATION

POST EVENT EMAIL WITH PRESENTATION

NO SHOWS

Sent 1-2 days before event Sent night before or morning of event

Once registered, recipient is automatically sent a confirmation>email.> Email can contain:

> Link to download Outlook Calendar File

> Link to Google map to venue/parking

> This needs to be built and linked into the form as an action / automated campaign

Once registered the contact is automatically added to a Registrants>>address>book>group that has been set up in Concep Send and linked to rego form – i.e. Seminar Attendees Nov09

PA

GE

03

PAGE 05

Page 5: Best Practice Event Marketing Workflow

05© CONCEP 2013

INVITE LIST REGISTRANT ADDRESS BOOK GROUP

INVITATION EMAIL REGISTRATION FORM

NO RESPONSE LIST

SEE PAGE 03 SEE PAGE 04

SEE PAGE 05

REMINDER TO ATTEND EMAIL

REMINDER TO ATTEND SMS

REMINDER TO REGISTER

EMAIL

CONFIRMATION EMAIL

ATTENDEES

FEEDBACK FORM

POST EVENT EMAIL WITH FEEDBACK/PRESENTATION

POST EVENT EMAIL WITH PRESENTATION

NO SHOWS

Sent 1-2 days before event Sent night before or morning of event

Post>event>email can contain a link to feedback form and/or presentations/docs from event.

Final attendees sent this straight after the event / no shows added as separate group and sent slightly edited version containing materials.

PAGE 04

Page 6: Best Practice Event Marketing Workflow

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FURTHER>INFORMATION

CONTACT DETAILS

EUROPETelephone: +44 (0) 20 7952 5570Email: [email protected]

NORTH>AMERICATelephone: +1 212 925 0380Email: [email protected]

ASIA>PACIFICTelephone: +61 (0) 2 8030 8810Email: [email protected]

BUSINESS.IT’S>PERSONAL