Introduction to BendBroadband Business Services

About BendBroadband

1997

1955

2011

2013

• We’re a truly local company, family owned for 58 years• Top 5 contributor to charities in Central Oregon• Produce 100s of hours of local community programming• 265 Local Dogs (including all tech support) right here in Bend

• We were the first to provide high-speed Internet in Oregon• We started providing phone service in 2006• Consistently recognized as an innovative leader in the cable industry• Over 13,000 miles of fiber and coax connectivity infrastructure built and

maintained throughout Central Oregon• Core competencies include Voice, Video, and Data• Advertising sales on cable and broadcast through Zolo Media

Residential and Business

• Regional Fiber • Managed Services and

Colocation• Business Services• Residential Services• Microwave Services

• Mt. Bachelor• Public Wireless Hotspots• Broadcast and Cable

Advertising• Local Programming

(Broadcast)

Infrastructure

• Created in 2006 and distinct from the Residential team, with our own installation technicians and access to 24x7 escalated NOC support

• Provides dedicated Business Account Executive to assist local business customers with services, upgrades/downgrades, billing, and technology

• Products typically include stronger service level agreements, longer support hours, priority truck-rolls for repair, higher-end equipment

• Advanced Services team offers managed hardware and technical consulting

• The Vault by BendBroadband is a world-class data center offering server colocation, virtual server infrastructure, and enterprise-class cloud backup

Business Services

• We’re local - your money stays in our community• Business Technical Support has extended hours and access to NOC

escalations 24/7 with a quick reply time and priority truck rolls for repair• Exceptionally fast Internet speeds at very competitive prices• Compared to other area companies, we can usually save businesses quite a

bit on their monthly phone bills. • We are the preferred provider for the majority of businesses, government, and

non-profit organizations in Deschutes County • Already a customer?

• Business referrals receive $100 credit when business closes. No limit!• Save money by signing up for a contract term or bundling service

Why BendBroadband?

• Business Services Website (including chat and support)• http://www.bendbroadband.com/business

• Business Services Blog• http://blog.bendbroadband.com/business

• Small Business Resources on SlideShare• http://www.slideshare.com/bendbroadband

• Seasonal Business Services eNewsletter• We publish a monthly technology Q&A column in the Bend Chamber of

Commerce Business Journal and on our Business Blog. • Email techabby@bendbroadband.net with your technology

questions to participate

Resources

• Save $20 per month discount on our new Business 100 Unlimited High-Speed Internet package

• Offers 100 Mbps download and 5 Mbps upload with unlimited data• Three-year term required. Valid for new or existing customers who

upgrade to Business 100 Unlimited with new three-year term. Does not include modem lease or purchase fee.

Current Promotion