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Being “TOPS” Exploring the corporate culture at TOPS Software

Being TOPS - Culture Deck

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Company culture is the personality of a company and defines what a company is like to work for. Being “TOPS” is what we believe and value – it’s who we strive to be and what we look for in each other. This is our company culture deck. Learn more about TOPS Software at http://www.topssoft.com

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Page 1: Being TOPS - Culture Deck

Being “TOPS”Exploring the corporate culture at TOPS Software

Page 2: Being TOPS - Culture Deck

What is Company Culture?Company culture is the personality of a company and defines what a company is like to work for. Company culture incorporates the company mission, values, ethics, expectations, goals, and work environment.

Page 3: Being TOPS - Culture Deck

Being “TOPS”Being “TOPS” is what we believe and value – it’s who we strive to be and what we look for in each other.

Team Oriented

Open

Positive

Sympathetic

Being TOPS is a commitment, from the company to each and every employee, and from each and every employee to the company.

Page 4: Being TOPS - Culture Deck

Team-OrientedTOPS will…Support your decisions and encourage teamwork

Build an environment where teamwork is enabled

Regularly host team building activities

Regularly work to improve cross team communications

Page 5: Being TOPS - Culture Deck

Team-OrientedYou will…Remember that the team is greater than the individual

Consider the impact on a team member before you pass work along (remember that being a good team member means carrying your fair share!)

Expect your colleagues to work at a high level

Page 6: Being TOPS - Culture Deck

OpenTOPS will…Openly share information about the company status

and direction – even sensitive information.

Be open to creating a better work environment empowering YOU to make tactical decisions when it’s good for the client.

Be open to ideas, feedback, and criticism.

Page 7: Being TOPS - Culture Deck

OpenYou will…

Openly communicate with team and clients

Be open to feedback – receiving and sharing – without resentment

Be open to new ideas

Be open to making changes

Leave room to make mistakes

Page 8: Being TOPS - Culture Deck

PositiveTOPS will…Be positive in

communicating mission/goals

Recognize and affirm the contributions of team members

Praise excellent behavior

Give direction/feedback in actionable ways

A clear professional path forward

Page 9: Being TOPS - Culture Deck

PositiveYou will…Perform your duties with cheer

Understand it’s easier to be negative and being positive requires work

Look for ways to make a positive impact for a client or colleague

Discourage gossip

Page 10: Being TOPS - Culture Deck

SympatheticTOPS will…Strive to provide an environment

where real relationships are encouraged.

Keep open doors, and tear down invisible walls.

Genuinely care about your professional development.

Provide opportunities to give back to the community.

Page 11: Being TOPS - Culture Deck

SympatheticYou will…Demonstrate genuine concern for clients and

colleagues.

Listen to clients – sometimes they need to vent.

Strive to understand what the client is trying to accomplish, not just what they say.

Get involved in something bigger than yourself.

Page 12: Being TOPS - Culture Deck

TOPS Superstar

Each quarter, TOPS recognizes one team member that has best demonstrated the principals of being TOPS.

Superstars are voted in by all TOPS team members, NOT management!

Recipients are turned into a caricature and hung on the wall of fame in our Clearwater, FL office.

Page 13: Being TOPS - Culture Deck

In Everything You do, Ask Yourself…

Is it good for the customer?

Is it good for the company?

Is it good for the team?

Page 14: Being TOPS - Culture Deck

Suggestions are always welcome!