Being The Best You Can Be!

A Presentation to theLearning and Development Conference

Thursday 4th June 2009

Brian Langston QPM

Assistant Chief Constable

Operations

Reaching your Goals through…

• Stop & Search

• Drinking

• Stealing

• Swearing

• Cheating

• Lying

The Good Old Days are here…

“ Enjoy yourself. These are the ‘Good Old Days’ you’re going to miss years ahead.

We can never go back again, that much is certain.”

B.J. Marshall

Make Time for Success

• 84600 seconds a day

“ If you love life- Don’t squander time. That is the stuff life is made of.”

Benjamin Franklin

Barriers to Success

• Fear of Failure• Apathy • Poor Attitude• Poor Planning• Analysis Paralysis• Lack of self discipline and follow-through• Emotional energy in the wrong place• Poor Communication Skills

Someday Isle

• Someday Isle…

…take my promotion exam

• Someday Isle…

…get round to applying for that course

Teamwork

Teamwork

67 %

Teamwork

91%

“None of us is as good as all of us” Warren Bennis

The 5 Dysfunctions of Team

Patrick Lencioni

T.T.T.T.F

• Tell

• The

• Total

• Truth

• Faster!

The Cohesive Team• They trust one another• They engage in unfiltered

conflict around ideas• They commit to decisions

and plans of actions• They hold one another

accountable for delivering against those plans

• They focus on the achievement of collective results.

Knowing Yourself

• Self Awareness

• Self Esteem

• Self Confidence

• Self Doubt

• Self Development

Be Yourself!

• Don’t be a clone• Diversity of thought• Uniform is what we

wear not the service we provide

• Develop your own style• Resist peer pressure

“You were born an original.  Don't die a copy.” ~John Mason

Be Yourself!

“Always be a first-rate version of yourself, rather than a second-rate version of somebody else.” 

~Judy Garland

“You are all individuals”

~Brian

Achieving your Potential

“The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low… and we reach it”

Michelangelo

1475-1564

Coaching for Success

• Coaching is about the future

“Yesterday is history,

tomorrow is a mystery,

today is a gift …

that's why it’s called

the present!”

Coaching not Coercion

“You get the best effort from others not by lighting a fire beneath them but by building a fire within.”

Bob Nelson

Feedback• Coach or Commentator?

• Feed-forward?

• Judging people on the basis of future potential rather than past performance

Feedback• Creating the climate for honest

constructive feed-forward

Feedback• Creating the climate for honest

constructive feed-forward

• Tough Love

• Reward in the moment not in the month

Dealing with Disappointment

• No such thing as failure~ just results you didn’t want

• Resentment is like taking poison and expecting the other person to die

• The past is for reference~ not residence

The Bounce Back

“ Courage is going from failure to failure without any discernable loss of enthusiasm..”

Sir Winston Churchill

Mistakes …or Learning• Mistakes are the portals of

discovery.• Experience is the name

people give to their mistakes

• Creating a culture where mistakes are shared and not hidden

• The greatest mistake you can make in life is to be continually fearing you will make one.

Expanding Your Comfort Zone

The Performance Equation

Creativity

“The mind once stretched by a new idea, never regains its original dimensions.”

Oliver Wendell Holmes

Making Your Own Luck

“The more I practice- the luckier I become”

Gary Player

“There is no such thing as a self-made person. You will reach your goals only with the help of others”

George Shinn

Leadership

• Accomplish the Mission

• Look after the Troops

• Create more Leaders

Leadership

“A desk is a very dangerous place from which to view the world”

John LeCarre

DNA of Leadership

• Every Contact Leaves a Trace

• Be aware of the culture you create around you

Integrity

• What you do when no-one is looking

• Doing the right thing not doing things right

• The ‘front page’ test• Professional Judgement

The I.M.P.A.C.T Code

• In the Room

• Model from the best

• Passion

• Action

• Comic Relief

• Trust

Recommended Reading

How to be the best you can be…

• Stop & Search • Drink• Steal • Swear • Cheat • Lie

How to be the best you can be…

•Stop

• procrastinating

How to be the best you can be…

•& Search

• out every opportunity to demonstrate your true

potential

How to be the best you can be…

•Drink

• daily from the fountain of knowledge

How to be the best you can be…

•Steal

• time to invest in the development of yourself and others

How to be the best you can be…

•Swear

• to yourself that you will always give the very best you can give

How to be the best you can be…

•Cheat

• those who sap your energy by exorcising them

How to be the best you can be…

•Lie

• in bed tonight, reflect on today and remember that you can achieve your dreams

Thank You

Any Questions?