Being an Exceptional Company - Why people matter and how they impact your financial performance

Scott Fitzgerald | ADPHuman Capital Management Consultant

Email: [email protected]: www.linkedin.com/in/scottdfitzgerald/Twitter: @outcompete

Being ExceptionalWhy people matter and how they impact your financial performance

PART 1 of 3

http://www.adp.com/solutions/midsized-business/services/human-capital-management.aspx

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Employee Engagement

PART ONE

Scott Fitzgerald | ADP | Human Capital Management Consultant | [email protected] | www.linkedin.com/in/scottdfitzgerald/



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Back when I was a teenager, I thought that with the right bunch of people anything was possible, and that turned out to be the case. It was the people I surrounded myself with who made the difference: If you treat your employees right, they will treat your customers right, and sustained profits will follow.

“ “Richard Branson




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Employee engagement directly affectsyour organization’s financial performance

FACT




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Consider this…




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Measured against their competitive set,companies with 9.3 engaged employees for every 1

actively disengaged employee in 2010-2011 experienced on average:

http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx

147% higherearnings per share (EPS)

http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx

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: - )

: - (

Employees happy with their work = engaged 80% of the day

Employees unhappy with their work = engaged 40% of the day

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In their peer group, companies withhighly engaged employees were more profitable by 200%

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That is data your organization can not ignore.

10Scott Fitzgerald | ADP | Human Capital Management Consultant | [email protected] | www.linkedin.com/in/scottdfitzgerald/



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You bill by the hour? Will you bill less hours?Turnover affects your business? Will you lose clients?You are a manufacturer of goods? Will your output decrease?Product quality is important to you? Will the quality of your widgets go down?Workplace / worksite safety is imperative? Will there be more accidents and lawsuits?Your management team is disengaged? You are in trouble.Healthcare is your industry? Will your patient population suffer?You care about your people? Do something.

What if…




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What if you are the CEO or CFO?

Psst… Do something.




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1 Analyze

2 Understand

3 Empower

Three steps

What is the impact of employee engagement to your business?Technology infrastructure, employee-related initiatives, HR staff’s role in business performance and profitability. Where are they spending their time?

Define your current strategy & executionOrganizational vision and staffing, roles and responsibilities, HR talent,connection to business strategy, key performance and engagement indicators.

Support the team, or find another modelDefine what you can do to support engagement initiatives. If the team in place is misaligned or focused on administration, you’re positioned incorrectly and your profitability will suffer.




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What do exceptional companies do?

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STRATEGIC TACTICAL

REVENUE-POSITIVE REVENUE-NEGATIVE

CultureCompensationRecruitment

BrandTrainingStrategy

EngagementTalent

Retention

FormsExcel sheets

PayrollTimecards

ComplianceAdministration

Q&APaperwork!Paperwork!!Paperwork!!!X

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STRATEGIC TACTICAL


and

of their time here

Currently your team spends

of their time here

10 – 20% 80 – 90%

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STRATEGIC TACTICAL


80 – 90% 10 – 20%

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STRATEGIC TACTICAL

DO THIS STOP THIS

Gets better peopleKeeps better peopleKeeps people happy

Makes them more productiveMakes you more money

Polishes your brandScales while you grow

Cannibalizes the strategicCosts money and time

Does not scale wellSignificant errorsLiability and risk

Fines and penaltiesLawsuits

Old business model

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Traditional Human Resources is being disrupted.

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Leverage HCM technology

Make people a priority

Eliminate admin burdens

Turn HR into strategic superstars

Four priorities

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Profitability AnalysisThis free informal assessment of your current human capital efforts is meant to identify the key technology and process barriers preventing you from operational excellence and increased profitability. This analysis is designed specifically for mid-sized business owners, Senior Executives, CEOs, CFOs, or VPs of HR.

High demand limits availability to 12 companies.

To inquire about or sign up for the profitability analysis, please contact Scott Fitzgerald.

SIGN UP

Scott Fitzgerald | ADPHuman Capital Management Consultant

Email: [email protected]: www.linkedin.com/in/scottdfitzgerald/Twitter: @outcompete



https://twitter.com/outcompete

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Being an Exceptional Company - Why people matter and how they impact your financial performance