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#Diversityleader13

di·ver·si·ty  /diˈvərsitē/

NounThe state of being diverse; variety

A range of different things

Getting to Know Each Other

Price Location

Offering Service

Why that supermarket?

The 3A’s excellence model

BRIDGECreativeInformativeEmpoweringFunInnovative

Projected Personality

Projected Personality

What is your Leadership Brand?

BRIDGECreativeInformativeEmpoweringFunInnovative

»Brand aware»Entertaining»Vocal brilliance»Chatty»Bold/Direct»Assertive

» Genuine empathy» Going the extra mile for the

customers» First time resolution» Emotionally intelligent » Great at handling

complaints» Excellent relationship

builders» Considerate

» Great problem-solvers» Structured conversation

control» Solutions focused» Efficient» No messing approach» No panic approach to

complex situations

» Strong» Decisive» Results-oriented» Forthright in stating their

opinion / making requests» Not afraid to make a

decision » Highly self-critical

How does your communication style work with others?

Thank you!