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Presented at Agile Indy. September 10, 2014 Organizations around the world are introducing Agile values and principles to improve the culture of their workforce and their responsiveness in an ever-demanding marketplace. Many, even after spending for outside experts and coaches, are not achieving the results promised. Based on the book “Becoming a Catalyst: Scrum Master Edition,” this presentation will introduce the importance of finding people in the organization to accelerate sustainable and meaningful change from the inside-out. During this session, we will cover: • Why we need to encourage, coach, promote, and reward “catalysts” – people brave enough to resist the status quo and accelerate the change to greater agility and responsiveness. • What characteristics should we promote, develop and coach with our catalysts. We’ll focus on the Scrum Master but cover other roles as well. • How to use everyday interactions and ceremonies to accelerate culture change. • How to use a “values and principles” approach to coaching leaders in an Agile environment so they can become catalysts in our new culture. • How do we keep our catalysts healthy while tackling daunting systemic dysfunction and releasing organizational “scar tissue”.
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The Triggers for Change
The Triggers for Change
The Triggers for Change
The Triggers for Change
The Barriers to Change
VersionOne State of Agile Survey, 2013
The Barriers to Change
Source: VersionOne State of Agile Survey, 2013
What is culture?
It’s how we work together.
The Change Event
Source: Business Week: July 10, 2014 (http://www.businessweek.com/articles/2014-07-10/satya-nadellas-memo-makes-productivity-the-new-mantra-at-microsoft)
“Every team across Microsoft must find ways to simplify and move faster, more efficiently,” he writes. “Culture change means we will do things differently. Often people think that means everyone other than them. In reality, it means all of us taking a new approach and working together to make Microsoft better.”
…but perhaps there is another way.
For lasting change, we need viral change.
Who are they? Agents of change.
I call those who can infect an organization with viral change…
catalysts.
Shapers of positive experiences.
Breath of fresh air.
An accelerant.
“an agent that provokes or speeds significant change or action”
Renewal is possible.
What attitude do they bring?
Willingness to serve.
Builder of confidence.
Connector of people.
Constant collaboration.
Keeper of cadence.
Continuous learning.
Energetic encourager.
What characteristics do they foster and develop?
Neutral facilitator.
Intense observation.
Relationship builder.
Process conscience.
Knowledgeable teacher.
Consistent coaching.
Willing servant.
Introduce Yourself and Be Visible
Listen for Language
Observe Interactions
How do you find catalysts?
How do catalysts use everyday interactions for maximum cultural advantage...
How do catalysts use everyday interactions for maximum cultural advantage...
They go beyond the mechanics.
They embed the characteristics and attitudes into events.
They intentionally design positive experiences.
How do we keep our catalysts healthy?
How do we keep our catalysts healthy?
Steve Denning @stevedenning
The Meaning of Management – Forbes Blog September 16, 2013
In any society, if management is of the wrong kind for its time, most of the people are miserable most of the time.
In our time, we suffer from management that is wrong for its time.
We are struggling against systems not aligned with Agile values and principles.
Agile Leadership Engagement Model
Leadership Edition coming later this year!
@lagestee
