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Bauhinia Case Study
Question 1.
Discuss the competitive forces in the dairy processing industry. Identify the other industry that Bauhinia has entered and highlight the key
differences in the competitive forces between the two industries. Comment on their
comparative attractiveness in Hong Kong.
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
High Rivalry High Threat of Entry High Threat of Substitute Products
Moderate Bargaining Power of Suppliers Low Bargaining Power of Customers
• Keen competition• More & more foreign
brands enter China market
(2015中國的牛奶和乳製品市場, KPMG)
• Capital-intensive Operations
• Stricter regulation after 2008 Milk Scandal
• Other alternatives (e.g. soy milk, oat milk.)
• Lactose intolerance (~90% of Asian)
• Raw milk is irreplaceable ingredient
• Milk is perishable• Capitalization & intensification of
production
• Westernized life style• Demand for imported milk is high
after 2008 Milk Scandal
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
Key Differences
Frozen Meat Industry:
1. The bargaining power of supplier is relatively highBauhinia is just a distributor, have no livestock farms and retail store.
2. The rivalry of frozen meat industry is mainly based on price-competition.Less differentiation is required.
3. Buyers has lower bargaining power.Antelope, ostrich and kangaroo, are high-value product.
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
ProfitabilityAntelope, ostrich and kangaroo are high-value products which generates higher profit margins.
Market DemandSmaller size of customer demand.
Inventory ManagementDairy products are easily perishable while frozen meat can be kept for a longer period of time
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
Trend 3:
Trend 2: Trend 1: Increasing Demand for
Health Food
• Aging population
• Demand for food without man-made
addictive and artificial flavors
• Less sugar, high calcium, skim milk, etc.
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
Trend 3: Trend 2: Increasing Concern of Corporate Social Responsibility
• People concern about the issue of animal
welfare and environmental sustainability
• Promote green practices
• Positive brand image
Trend 1:
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
Trend 3: Growing demand for high quality and imported products in China
• Public awareness of food safety in China
increases
• Willing to pay higher price for the
imported brands that have good
reputation
Trend 1:
Trend 2:
Vision
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Vision
MissionBalanced
Scorecard
Our vision is to bring best quality product into our customers’ daily lives, through constant product innovation, seamless collaboration with regional and international allies, and commitment to create dynamic and cohesive working environment that can inspire employees to implement innovation.
Mission
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Vision
MissionBalanced
Scorecard
• To maintain and constantly improve the quality of our products for the sake of customers’ health
Q1.Five Forces
AnalysisDifferencesComparative
Attractiveness
Q2.Trend 1Trend 2Trend 3
Q3. Mission
VisionBalanced
Scorecard
Learning & Growth Perspective
Balanced Scorecard
Business Process Perspective
Customer Perspective
Financial Perspective
• Upgrade of information system (ERP, CRM, SCM, etc.)
• Shorten production
lead time
• Higher Customer Satisfaction
• Higher sales volume or lower production costs
References
• http://www.foodbusinessnews.net/articles/news_home/Consumer_Trends/2015/04/Beyond_milk_Dairy_ingredient_t.aspx?ID=%7B3E3D7B2F-EBBF-43DE-88B6-D4AECE0687D5%7D&cck=1
• KPMG (2015). 2015中國的牛奶和乳製品市場,page 1, 3, 7, 11
• http://www.customs.gov.hk/en/whats_new/API/
• http://www.bloomberg.com/news/articles/2015-03-07/chinese-governor-asks-people-not-to-buy-milk-powder-in-hong-kong-i6ywg2sc
• http://www.foodnavigator-usa.com/Markets/What-are-the-hottest-dairy-trends-companies-to-watch-in-2015