Solutions for improving your overall business operations

Business Analysis &Change ManagementConsultants

Some background on BACM

BACM was started by Carmen Marron in 2009.

Carmen Marron worked at Otis Elevator Company for over seven years and at Oracle Elevator Company for four.

Carmen has experience working as a dispatcher, Business Analyst, Systems Administrator and Senior Business Consultant.

She also worked as director of Operations in which she established the complete IT infrastructure

Why should you choose BACM to help improve your business?

We offer complete solutions to help companies improve efficiencyand productivity, reduce overhead, utilize systems and technologyfully and improve their overall business operations.

BACM Consultants offers an outside perspective to a company and gives realistic solutions unique to each company.

Instead of just offering advice and leaving, BACM cares about the outcome and will see any project through to ensure success.

What are the services BACM has to offer your business?

Our specialty is Business Analysis and Change Management.

We identify and analyze specific problems you are facing and develop plans and strategies to overcome them.

Some special projects we have been involved with are automating payroll for an elevator company, setting up a centralized accounting office for a multi-branch service company, developing and installing an operational database system for a large service company, rolling out GPS tracking on cell phones for service technicians and integrating systems and processes for over thirty acquisitions.

At BACM, our specialty is Business Analysis.We are experts in analyzing objectives, processes and resources and suggesting ways improvements can be made.

We can help you reduce waste, document the right requirements for a project, complete projects on time and improve efficiency.

We can create solutions to meet the goals you set for your business.

We take a very hands-on approach to all customers and work for them as if they were our own company

Could your processes use improvement?

The benefits of improving processes are significant for any business with reduced costs and increased productivity as the main ones.

We will identify crucial areas of your business that need improvement and ensure implementing the improvement initiatives is successful.

Process Documentation

BACM Consultants documents all processes we help design and implement for you.

BACM will make sure all processes are maintained despite personnel changes or restructuring.

We understand business changes and will work with you to re-evaluate your processes on a regular basis to make sure they are kept up to date and still applicable for your current operations

Facing an audit? BACM can help you document your processes in preparation of any audit you

might have.

We are familiar with the Sarbanes-Oxley requirements for process documentation and will make sure your processes are in this format if needed.

We have participated in many audits with companies involving payroll, financial, and internal controls.

We can help prepare your company and personnel for any audit you might be facing.

Is your business growing and changing?

At BACM we understand how difficult and sensitive change is but also how necessary it is to a company’s growth.

We help manage whatever change initiative you are undertaking to ensure a smooth transition

Could professional training benefit your business?

Whether you need specific systems training or process training, we can help.

We work with you to make sure training and retraining is done effectively.

We understand training is not a one-time event but an ongoing need.

We work with you to develop a training plan that suits your situation so you are getting the most from your employees.

Would you like to reduce unnecessary overhead costs?

With the current economic conditions, companies are looking for ways to cut costs and do more with less.

We have great relationships and experiences dealing with a variety of types of vendors: office supplies, shipping, wireless, telecommunications, data services, computers, printing, outsourcing and much more

We analyze your business on a personal level to understand your employees and their abilities. We then recommend how to be more efficient in your operations and also which, if any, employees are hurting your business through poor performance or inadequate skills.

Systems AdministrationSystems administration includes maintaining computer systems and networks.

It involves installing, supporting and maintaining servers or other computer systems, supporting applications and planning for and responding to service outages and other problems

We will train computer operators and be available for any problems if they arise.

We have experience designing, implementing and supporting entire IT infrastructures for companies.

Is your business moving to a new system or upgrading its existing one?

BACM Consultants has a breadth of experience integrating systems into organizations.

BACM works closely with key departments in your business to make sure they are supportive of the new system and understand how they will be impacted

We help develop an integration plan that results in minimal business operations interruption.

We make it a point to follow up and provide additional training and support after the integration.

Systems integration

Network AdministrationBACM offers complete solutions to help maintain your network infrastructure.

BACM Consultants has extensive experience setting up wired and wireless networks in many offices and various locations.

If you currently have no network or wish to upgrade, we can make that happen in a seamless manner for your business.

We work around your schedule and will not charge extra for doing network related work after hours or on the weekends

With an established network, we can help diagnose problems with network equipment, such as routers or switches or with attached computers or devices.

Are you contemplating an acquisition or merger?

Our consultants have been responsible for integrating over 30 acquired companies seamlessly into existing organizations.

Acquisitions offer great potential for a company if handled correctly.

If you are thinking about selling your company we can help prepare you for this. Whether it is preparing your company for presentation, helping with all the information requests or informing and preparing your personnel on what to expect, we are the ones you want on your side through this endeavor.

Some areas we can help with:•Due Diligence•Contract Review•Accounting•Financial Reconciliation•Systems Integration•Process Integration•Training•Final Year Review

Are you a field service company?BACM caters to field service companies, with over 10 years of experience.

We have been involved in all aspects including dispatching, payroll, billing, sales, contract administration, project management, as well as more.

Whether you are a construction, elevator, electrical, hvac, inspection, mechanical, plumbing or any other type of other field service company, BACM can help you.

Mobile Service Solution

Mobile service is a simple and easy to use program designed for field service companies.

Mobile service allows you to: View all scheduled tickets

Input labor time & resolution codes

View maintenance and route

Capture customer signature

View equipment information

Post inventory on hand

Obtain PO# and link it to ticket

Print service report

Create tickets on PDA

Print time sheet

Contact us for a free consultation!

Telephone: 754-581-4153

E-mail: Info@bacmconsultants.com

Contact us today to see how we can help improve your business!