Re-imagine . Re-think . Re-engineer

About Azimuth

ProfileAzimuth Consulting was conceived as a solution provider to one of the most challenging issues faced by industry today – improving productivity through improving processes.  Our Focusis on BPO/ITES, where productivity and process improvement has significant impact on the organization’s top-line growth. Our Approachis to work together with the client to jointly develop concepts and solutions that will add the highest value to all involved stakeholders. ValuesWe are committed to exemplary Service, measurable Outcomes, authentic Partnership, and demonstrable Quality in all we do. MissionTo help our clients accelerate the pace of positive change in their organization in order to significantly improve their business results and long-term viability for their shareholders. VisionTo be acknowledged by our clients as their first choice in the capability areas in which we offer our expertise.

Re-imagine . Re-think . Re-engineer

What we do

Assessing the maturity of a process requires a multi-dimensional perspective, which involves breaking down the key elements of high-performance process and asking questions such as:

• Are desired outcomes clearly defined, understood and aligned with company objectives?

• Does the process have clear ownership and performance accountability?

• Is the process streamlined, optimized, consistent and standard?

• Is effectiveness measured with enabling technologies in place to achieve excellence?

Business Process Improvement

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Methodology

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Process Analysis

Methodology

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Process Mapping

Process Analysis

Methodology

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Process Analysis

Theory of Constraints

Methodology

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Process Analysis

Calculating True Capacity

Methodology

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Process Analysis

Productivity• OE as a metric• Financial value of

productivity

Microsoft Excel Worksheet

Methodology

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Lean

Methodology

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Yield

Lean

Methodology

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Sources of Waste

Lean

Methodology

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Defects• Determining cost of

defects

Lean

Methodology

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Lean

Process Capability

Methodology

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Lean

Problem Solving: RCA

Methodology

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Lean

Control Charts and SPC

Methodology

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Variability Modelling

Methodology

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Value Stream Mapping

Variability Modelling

Methodology

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Flow-time Efficiency• Waiting Time Models• Pooling• Loss Models

Variability Modelling

Methodology

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Sequencing

Variability Modelling

The Azimuth Advantage

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Commitment to client’s objectives• Available on short notice• Dedicated resource• Singular focus on current project

Quality of output• Subject Matter Expert• Certification from the Wharton School, University of

Pennsylvania• Proven track record

Stay connected

Re-imagine . Re-think . Re-engineer

INDIA:

104 Silver Oaks, DLF-1Gurgaon,

National Capital Region

: +91-852-773-8484: http://www.azimuthglobalconsulting.com/: prasad.rao@azimuthglobalconsulting.com