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We-G Enhancing Western Balkan eGovernment Expertise We-Go“ Contributions for Macedonia Dr. Peter Sonntagbauer Federal Computing Center (BRZ) [email protected] „We-Go“

Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

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Presentation by Mr. Peter Sonntagbauer, Federal Computing Centre Austria at the third International Conference e-Society.Mk: Austrian experiences in e-gov, December 1, 2007, Skopje Macedonia

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Page 1: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

Enhancing Western Balkan eGovernment Expertise

„We-Go“ Contributions for Macedonia

Dr. Peter SonntagbauerFederal Computing Center (BRZ)

[email protected]

„We-Go“

Page 2: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

The Federal Computing Center

Outsourced from Ministry of Finance in 1996 Shares held by the Republic of Austria (BMF) IT-Provider and Competence Center for the Austrian

government and agencies Operating more than 1.200 local networks for about

56.000 clients in more than 320 applications and solutions for various ministries and administrative departments.

450 employees in 1997, currently around 1000

The Federal Computing Center (BRZ) is a company owned by the Austrian Government.

Page 3: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

“Cooperation as a major success factor”

Cooperation and coordination is a key success factor

Why ?

a) benefit from the experiences (success and mistakes) of others b) on the local level it is important to reach a consensus

Page 4: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

Building Synergy:federal – local Government

Federal ICT

2001

2002

2003

2004

2005

2006

CIO federal government

Federal ExecutiveSecretary

Cooperation:CEN and

EU-Parlament

ICT2005+

Building Synergy:federal – local Government

Federal ICT

2001

2002

2003

2004

2005

2006

CIO federal government

Federal ExecutiveSecretary

Cooperation:CEN and

EU-Parlament

ICT2005+

observing cooperation among the federal levels is crucial about 70% of administration is NOT at federal level the way of working together has a top priority to be successful

ICT in the public sector is like a large vessel – it needs clear decisions quite ahead before real movement can be plannedFederal Platform

Digital Austria

I CT-Boardfederal level

eCooperation Boardfederal– local-industry

Federal Government

Federal PlatformDigital Austria

I CT-Boardfederal level

eCooperation Boardfederal– local-industry

Federal Government

Working together - Digital Austria

Page 5: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

•eGovernment Act legal basis•Citizen Card Function eID for all (World eID Award)•Electronic delivery•HELP.gv.at virtual guide on all authorities (eEurope Award)•Electronic register of residence (EU Best Practice Award)•Electronic land register (EU Best Practice Award)•Electronic firm register (EU Best Practice Award)•Electronic register of buildings, dwellings and addresses•One electronic file system in all ministries (EU Best Practice Award)•E-Health, E-Payment, E-Billing, E-Procurement, E-Banking•Tax online (EU Best Practice Award)•E-Justice, E-Law (UN Award)•….. One strategy and unique standards at federal, national and local areas including industry

Austrian Key Applications

Page 6: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

Austria

Cooperation and consensus was a key success factor to reach the top

Page 7: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

People - Process - Technology

“Soft Factors”

Page 8: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

“What can WeGo do for Macedonia ? ”

The WeGo project aims at

a) Know-How Transfer & exchange of experiences b) Establishing international cooperation

... to make sure Macedonia can quickly advance in e-Government

Page 9: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

Your EU Partners

8 EU Partner from 3 Countries all of them top ranked in the most recent eGov benchmark by Cap Gemini September 2007

Austria #1 (2nd time), Slovenia and Estonia as „fast movers“

Page 10: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

WeGo Package

Page 11: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

IST-2005-2.6.5.1.d

We-Go

“We-Go” Project Components

Networking of scientific, technological and governmental experts and coordinating an “Interoperability Framework”

Assessing application domains and running demonstrations based on “EU Good Practices” and capitalising from the embedded know-how of successful implementations

Building capacity, expertise and skills of human resources – establishment of “We-Go Academies”

Assuring sustainability of coordination and initiating a ”Knowledge Net”

Attracting and committing public, private and NGO stakeholders to participate in the dissemination activities

Page 12: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

eGovernment – the future

Trends Harmonization of procedures, data formats, etc. within the EU and

beyond Transnational exchange of data Examples: eID-project, e-Procurement project

Harmonization

WeGo is contributing to the future of eGovernment

Page 13: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

eGovernment – the future

Page 14: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

Cooperation and coordination

Exploit the benefits of cooperation and coordination

• In Macedonia through coordination between all key players

• Internationally through cooperation with other countries

Page 15: Austrian experiences in e-gov by Mr. Peter Sonntagbauer, Federal Computing Centre Austria, We-Go Project

We-Go

„We-Go“

The „We-Go“ Team is full of energy

Thank you for your attention and support !

Contact: Peter Sonntagbauer: [email protected]