ATMPOSStrengthening by Believing

A phase to be a National ATM Standard for Suburban Community

Prepared by Dedi Nurfalaq

ATMPOS Today

ATMPOS Today

ATMPOS Today

CHANGE or DIE

Changing Is Believing

Reliability Hospitality & ServiceQuality

Features

1. Communication Technology

2. Electricity

Bill Payments || Transfer || Top Up Voucher ||, etc

Place; People

Working Phase Mapping & Fact Finding

Standardization

Measuring and Monitoring

Reward and Punishment Mechanism

2 Month

5 Month

5 Month

6 Month

Mapping and Fact Finding Develop Database:

Person in Charge Location and Classification

Collect any potential problem Communication Cash Management People Management

Survey location/ Field Trip Grab sense of belonging, sense of

ownership

Standardization ATM Placement Training on:

Cash Monitoring & Cash Management Signage, Signboard Workshop on:

Flowchart of Technical Problem

Measuring and Monitoring Implementation of ALTO and Pos

Indonesia Standardization Service Level Agreement (SLA)

ALTO < > ATMPOS <> Diebold/KSP Report and Update to Person in

Charge at ALTO, ATMPos, Diebold/KSP

Reward and Punishment Mechanism

Appreciation to the Winner: Gala Dinner, Certificate of

Acknowledgement from Pos Office CEO, etc

Punishment to the Looser: ATM Replacement