Human Resource Management Systems

What’s your return on Employee Investment?Keith Greeno, TJ Tokariuk, - Asyma Systems

Dan Papakonstantinio - Manusonic

Agenda

• What makes an Organization?

• Return on employee investment

• Investing in Employees

• Revenue/value base on employee knowledge

• Cost of Turnover• Cost of Turnover

• Reasons for turnover

• Investments to help with Employee retention

• Questions?

What makes an organization?

People

• They make the difference

• How we manage them makes a difference

• Direct correlation to business results

… a cost that creates

future value and

pays out over time…

Oxford dictionary

Recruiting

Onboarding

Policy

Communication

CompensationPerformance

Promotion

Retirement

Career

DevelopmentHuman

Resources

Return on Employee Investment™

Compensation

H&W Benefits

PayrollTraining

Performance

Evaluation

Leave

Resources

Human Resources: more than Admin

Project

managers

HR

Managers

Payroll

CEO/CFO

Employees

Investing in Employees

Investing in technology:

� Increased efficiency effectiveness

Investing in Employees

� Revenue/Value� Revenue/Value

� Cost

Revenue/value

• Google/Apple value based on knowledge

– Computers don’t have knowledge

– Factories and equipment don’t have knowledge

• GM and Ford worth a fraction of Google GM and Ford worth a fraction of Google

– Why?

• Chief Source of Wealth is Intellectual Capital

Revenue/value side• Gallup - Firms with High employee engagement experience

an earnings per share 2.5% higher than low engagement firms

• JC Penney – 10% more sales in stores with engaged/happy employees

• Manpower – centers with high employee satisfaction had high customer satisfaction

• Harvard Review - Those organizations that invest in talent • Harvard Review - Those organizations that invest in talent management significantly outperform their competition

Reduce administration timePAYROLLEmployee time is collected, approved and stored in one location eliminating the need to manually re-enter or transfer this information. JOB COSTINGThe job cost integration provides your employees with detailed project structure, allowing them to accurately allocate their time. ACCOUNTINGCost centers can be easily associated with functions or labor types for GL integration using the accounting integration module.

HUMAN RESOURCESIntegration to HR management software reduces the amount of time normally associated with employee time clock enrollment and ensures up-to-date employee information.

HEALTH & SAFETYHEALTH & SAFETYProvide employees with access to information such as operating instructions and manuals, guidelines and procedures, or create a direct link for employee access to health and safety applications.QUALITY ASSURANCEProvide your employees with access to on-line knowledge bases, technical manuals and troubleshooting guides by configuring the custom document links.

Reduce employee turn-over

– High cost

– SHRM: $3,500 to replace a $8/hr employee

– Ross Blake: Entry - 30% - 50%/Salary

– Ross Blake: Mid-level - 150%– Ross Blake: Mid-level - 150%

– Ross Blake: Specialized and hi-level - 400%

Reduce employee turn-over

• Often over-looked and under-estimated

– Separation

– Vacancy

– Replacement

– On-boarding– On-boarding

– Training

– Ramp-up

Why do employees leave?

1. Poor management

2. Lack of career growth opportunities

3. Poor communication

4. Paid under-market

5. Lack of recognition

6. Poor senior leadership6. Poor senior leadership

7. Lack of training

8. Excessive workload

9. Lack of tools and resources

10. Lack of teamwork

Investments to increase retention

• Information

• Communication

• Work environment

• Employee engagement

• Employee recognition• Employee recognition

• Training

• Benefits

Information - Centralized

Organizations need a single source of source of truth for employee information

.

Communication

• Employee Self Service (ESS) portal

• Performance appraisal and talent

management

• Workflow management• Workflow management

• Data monitoring and alerting tools

• “Employee community”

Work Environment

• Office design, building

• Tools

• Interaction and collaboration

• Telecommuting

• Flexible hours

• Employee self-service portal• Employee self-service portal

• Informal learning and community building

• Paperless processing

Engaged employees• Work smarter

• Look for ways to improve– And find them

• Communicate and share knowledge

• Are creative

• Provide suggestions and advice• Provide suggestions and advice

• Speak up for the organization

• Go out of their way to meet customers’ need

Employee recognition

• Formal and informal

• A reward is not the same for everybody

• Increased quality rather than increased effort

• Frequent• Frequent

• Link to business objectives

Employee recognition

• Single point of truth

• HR Analytics, dashboards

• Employee self-service

• Talent management system• Talent management system

• Informal learning

Training

• Learning management systems

• Informal learning, employee community

• Talent Management system

Benefits

• Wages

• Company sponsored benefits– Retirement services

– Health insurance

• Voluntary benefits– Financial security– Financial security

– Health/medical

– “buying power”

– Wellness programs

ROEI: what it can do for you

• Justification of investments

– Increase revenue/knowledge

– Reduce administration costs

– Reduce turnover costs

• Answer to changing needs• Answer to changing needs

• Getting the interest from CEO and CFO

• It’s all about the business results

Questions?We do more than measure value, we help create it.

Our expertise in management, accounting and technology can help you grow a successful business.

– Analyze & streamline business processes– Business improvement support – Customize business system design– Manage costs and enhance revenue– Technology enhancements

• Software selection• Software selection• Implementation and training• Ongoing support

#1520 36th Street North #200 10520-178th Street #1309 151 Country Village Rd NE

Lethbridge AB T1H 5H8 Edmonton AB T5S 2J1 Calgary AB T3K 5X5

Phone 403-328-8188 Phone 780-448-9895 Phone 403-807-8985

Fax 403-381-8057 Fax 780-447-4960

Toll free 1-877-448-9895