Assured program from High 5 Software to "Run a Better Service Business"(tm)

Empowering Service Companies toRun a Better Service Business

High 5 SoftwareAssured Program

© 2014 High 5 Software. All rights reserved.

Service Solutions Since 1989

High 5 Software

DOS Windows Mobile Cloud


High 5 Software Mission

3

Provide service companies with solutionsthat empower them to

Run a Better Service Business

Run a Better Service Business

A Better Service Business Has…

Synchronized office & field operations

Control over inventory & receivables

Improved reporting & drill down

Improved customer experience

Scalable business operations

Reduced cost to serve

Improved profitability

So… How do you Get There?


The Ugly IT Truth


IT projects have a long history of failure

– not completing on time

– not delivering the intended benefits

– not empowering the intended users

Customers seldom complete transformative projects on their own

Technology alone is insufficient

Service Beyond Technology


High 5 Software believes the value of softwareis in its use

Success requires a step-by-step phased approach

High 5 Software has developed a unique approach for mutual success

– A Customer Success Map we follow together

– A better conversation to minimize risk

The Assured Program

The Assured Program

Synchronized office & field operations Control over inventory & receivables Improved reporting & drill down Improved customer experience Scalable business operations Reduced cost to serve Improved profitability


High Performing Service Business

Demo & Needs AnalysisWhen you want to run a better service businessWhen you are ready to break from the status quoWhen you are exploring solutions, ask:

– what is the technology?– what is the approach?– what is the track record?

It all starts with a conversation about your service business and needs. When you are ready High 5 Software would like to discuss your business needs, our unique approach for mutual success and of course show you a demo. We would then propose Assured Start.


Demo & Needs Analysis



Assured Start• Assign champion• Prioritize functional groups• Identify business and technical readiness

– business process maturity– custom development needs– system requirements– training needs

At the conclusion of Assured Start, the customer purchases with a clear vision of the benefits awaiting them, post implementation.

Assured Start


Assured Implementation• Assign implementation manager• Map business processes• Establish live reporting• Migrate data to live system• Small scale customization• Expand Training

At the conclusion of Assured Implementation, the customer’s live system reflects maturing business processes. Many customers add automated email and SME Mobile to better synchronize office and field operations.


Assured Implementation


Assured Performance• Assign caretaker• Build knowledge base• Provide ongoing support and training• Assist through ongoing changes in technology, devices, personnel, business

Customers that realize the benefits of a high performing service business continue to make process improvements. They assign a caretaker that helps to navigate changes and explore further custom development, integration to 3rd party software, and add-on products to grow as the business evolves.


Assured Performance


Getting Started

• Request Demo

• Talk to Sales @ 1.800.585.1696

• Visit Website

• Connect on LinkedIn

• Sign-up for Newsletter


http://high5software.com/request

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