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Asset Based Community Development workshop hosted in Manchester and facilitated by Gary Loftus. Delegates from around the UK joined us for a fantastic day of discovery
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HELPING LOCAL PEOPLE DO
EXTRAORDINARY THINGS.
Gary Loftus - Head of Community Building
A SHIFT IN FOCUS – START WITH WHAT YOU HAVE &
YOU’LL KNOW WHAT YOU WANT….
Introduction to Asset Based Community Development
27th November 2013, Park Inn Hotel, Manchester
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Overview of the Session
• Welcome & Introductions
• Forever Manchester – What We Do
• What Excites You About Today?
• ‘We Can’ Game
• The ABCD Approach (Asset Based Community Development)
• Exercise – Gifts
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Housekeeping
• Mobile phones on silent
• No Smoking
• Fire Alarm
• Toilets
• Breaks
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Forever
Manchester
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Our Approach
Raising Money
Goal 1: Raise Endowment
Goal 2: Sustain Core Funding
Goal 3: Generate Un-restricted Grant Making
Knowing and Funding our Communities
Goal 4: Identify, Connect and Mobilise Assets and
Capacities throughout Greater Manchester
Goal 5: Competently Model Community Building at
Local Level
Goal 6: Contribute to Active Social Change and Community
Well Being
Organisational capacity
Goal 7: Improve our Business by Strengthening our Organisational
Capacity
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Our Vision
•Discover, Connect and Fund Assets in every Greater
Manchester Neighbourhood
•Match our resources to residents talents, skills, time
and gifts
•Build a £50 million Endowment
•Measure our impact by the number of residents we
engage with in the neighbourhoods
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Our Aspirations
Aspiration 1: We will make the name Forever Manchester synonymous with resident led
action and our approach will be defined as Charity the Mancunian Way
Aspiration 2: We will emphasise the importance of human relationship building over
institutional rules and programmatic responses to social and economic challenges
Aspiration 3: We will shift the conversation across Greater Manchester from ones that
focus on problems and scarcity to ones that focus on possibilities and abundance
Aspiration 4: We will focus our unrestricted resources more strategically, toward a set
of key results, to realise a vision of vibrant and connected communities
Aspiration 5: We will conduct all our operations with an emphasis on sustainability,
ensuring Forever Manchester continues to thrive and serve our communities effectively
into the future
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Over to you…..
Name
Skill-Interest
What Excites You About Today?
HELPING LOCAL PEOPLE DO
EXTRAORDINARY THINGS.
We Can Game
HELPING LOCAL PEOPLE DO
EXTRAORDINARY THINGS.
Asset Based Community Development
A Strength Based Approach to Community Building
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
About Asset Based Community Development?
Asset Based Community Development (ABCD) Institute
was founded in 1995 after 3 decades of community
development research
Founded by Professor John McKnight and Professor
Jodi Kretzman at Northwestern University Chicago
ABCD is asset based and relationship driven
ABCD demonstrates focuses on assets in a community
ABCD challenges traditional approaches to solving
urban problems
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Asset Based Community Development
A Strengths Based Approach is a different way of
thinking about how to work for change – starting
from a place of possibilities, strengths and
capacities as opposed to problems and deficiencies.
A Strengths Based Approach helps residents and
organisations manage change by mobilising their
existing and potential capacities, resources and
assets.
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Asset Based Community Building
Six principals of Community Building
Start with people’s strengths
Start with relationship building
Placed based work is vitally important since most things come together in the neighbourhood
Citizen-led action is more durable and sustainable than professional intervention
Social justice is at the heart of every community building effort
When the conversation shifts from ‘isn’t it awful’ to what’s possible? Real community building begins
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
rather than problems
more than weaknesses
What can be done instead of what can’t be done
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Is The Glass Half Full or Half Empty?
Individuals & Communities
also have skills and talents
On which should Community Foundations focus most?
Individuals & Communities
have deficiencies & needs
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Needs to Strengths
Transaction Why not also have a model that…Transforms
Focus on Deficiencies Focus on Assets
Problem Response Identify Opportunities
Charity Orientation Investment Orientation
Grants to Agencies Grants, Loans, Investments, Leverage
More Services Fewer Services
High Emphasis on Agencies Emphasis on Associations
Focus on Individuals Focus on communities/neighbourhoods
Maintenance Development
See People as Clients See People as Citizens and
Co-producers
‘Fix People’ Develop Potential
Programmes are the Answer People are the Answer
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Classic Needs Map
Racial tension/hate crimes High crime rates. Significant
fear among older people
High levels of ADHD
Smoking
related
Heart disease
Respiratory
difficulties
Obesity across
The life course
High levels of drug and
Alcohol use.
High unemployment Poor educational attainment
Poor housing/environmental issues
High
morbidity
Anti social
behaviour
Gender
inequality
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Classic Needs Map
Racial tension/hate crimes High crime rates. Significant
fear among older people
High levels of ADHD
Smoking
related
Heart disease
Respiratory
difficulties
Obesity across
The life course
High levels of drug and
Alcohol use.
High unemployment Poor educational attainment
Poor housing/environmental issues
High
morbidity
Anti social
behaviour
Gender
inequality
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Our Traditional Grant Making Approach
Deficiency
Dependency
Needs
Tell us how awful it is in your neighbourhood
Tick box culture
Competitive
Bureaucratic
Panel Driven
Restricted
Find It, Fund it & Fix it….
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Strength Based Approach
Donors
Government Partners
Residents in the
Driving Seat
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Leaders, Connectors & Gift Givers
Leaders – Those that will lead the process long after you are gone. They are passionate about opening doors in their community and are aware of the strengths as well as the challenges within their community
Connectors – Those that easily connect with large numbers of their neighbours, they are serial relationship builders and seem to know everyone. On average a connector will know 50 people by name in their community.
Gift Givers – Those who want to contribute a particular skill, gift or knowledge set to the community building effort, but not well connected themselves, or may not see themselves in a leadership role.
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Connector Profile
Basil &
Amanda
Brian
&
Linda
Damian
&
Hannah Sandra
Sandy
& Ged
Andy
&
Marie Gary
Ann
Greg &
Wayne
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
WHAT does this picture SAY
to you about COMMUNITY?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Responses from Picture Survey
“Working together”, “Overcoming difficult situations”, “Many can achieve more than the individual”, “People get more done together if working to the same goal”, “Do stuff rather than talk it down”, “Ignore naysayers”, “Actions speak louder than words” “Resilient”, Paving the way”, “Local resources”, “Recycling”, “No outside expert required to find the solution” “If you have the same care in wanting to achieve a particular goal and are happy to play your part, brining different strengths together, the impossible can be achieved” “Stay strong, stand strong”! “The only thing worse than those who give up and don’t try are those who do nothing” “This picture reminds me of the work going on in Alt, it should read the person who says it cannot be done should look at Alt and the people who are doing it”! “It also reminds me of teamwork and what can be achieved”! “I think its fantastic, full of symbolism. Any group or community cannot fail to be Inspired by ants, their ability to be so physically small yet solve huge and complex Issues”. ”We may not appreciate the damage they can wreak on crops and buildings, But their ability to battle the odds and win is clear in the picture”. ”Simple and powerful too”.
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Community = Association
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Community = Physical Assets
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Community = Institutional Assets
Schools
Colleges
Libraries
Hospitals
Universities
Local Authority
Foundations
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Community = Local Economic Exchange
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Community = Stories
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Assets
Community assets include:
• The skills of local residents
• The power of local associations
• The resources of public, private and not for profit
organisations
• The physical and local resources of local places
• The stories of our lives and evolving community
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Neighbourhood Asset Map
Physical Space
Local Economy
StoriesInstitutions
Associations
Individuals
My
Community
Institutions
Schools
Universities
Community Colleges
Police Departments
Hospitals
Libraries
Social Service Agencies
Not for Profits
Museums
Fire Brigades
Media
Foundations
Individuals
Gifts, Skills, Knowledge,
and traits of:
Youth
Older Adults
Artists
Welfare Recipients
People with disabilities
Students
Parents
Entrepreneurs
Activists
Veterans
Ex-offenders
Local Economy
For-profit business
Consumer Expenditure
Merchants
Chamber of Commerce
Business Associations
Banks
Credit Unions
Foundations
Institutional - purchasing
power and personnel
Barter and Exchange
Micro-Business
Corporations and Branches
Physical Space
Gardens
Parks
Playgrounds
Bike Paths
Walking Paths
Forest/forest Preserves
Picnic Areas
Campsites
Fishing Spots
Duck Ponds
Zoos
Wildlife Centre
Natural Habitats
Housing
Vacant Land & Buildings
Streets
Associations
Animal Care Groups
Anti-Crime Groups
Business Organisations
Charitable Groups
Cultural groups
Disability Groups
Education Groups
Elderly Groups
Environmental Groups
Family Support Groups
Health Advocacy
Heritage Groups Hobby
Groups
Interest Groups
Men’s Groups
Mentoring Groups
Neighbourhood Groups
Political Organisations
Recreation Groups
Religious Groups
Service Clubs
Social Groups
Women’s Groups
Youth Groups
Stories From Manchester
Alt Community Challenge
Team
Lostock Men’s Shed
Cool 2 B Kind
Great Lever Idea Works
Lostock Allotment
The ALTernative News
Cash 4 Graft
From Needs to Strengths
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Asset Role Call in Lostock (Trafford)
I just wanted to share some of the amazing gifts of the people of Lostock that we have already
discovered.
It is a long and interesting list and doesn’t include everything, remember this list has been
gathered in just under 4 Months, so here goes we’ve got:
Gardeners, Cleaners, Bee Keepers, Bakers, Skaters, Jewelers Makers, Carpenters, Builders,
Knitters, Radio Entrepreneurs, Fishermen, Chefs, Teachers, Card Makers, Jam Makers, Wine
Makers, Recyclers, Quiz Masters, Veg Growers, Plumbers, Zumba Instructors, Shop Keepers,
Party Organisers, Bike Riders, Child Minders, Computer Wizards, Cartoonists, Graffiti Artists,
Dancers, Actors, Talkers, Dog Walkers, Spiritual Leaders, Healthy Eaters, Readers, Roofers,
Hairdressers, Make Up Artists, Singers, Comedians, DJ’s, Support Workers, Carer’s, BMXer’s,
Footballers, Campers, Out Doors Explorers, Mountain Climbers, Hikers and Bikers…..
What happens next with this information is up to the Residents to decide, the list is growing
every day and people are beginning to gather around ideas which utilise the skills they have
that they can share with other people in engaging, practical and imaginative ways. The
possibilities seem endless as does the list of assets waiting to be found.
James Hampson - Asset Based Community Builder
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Asset Based Community Development Methodology
Discovering
Strengths
Organising
& Mapping
Linking &
Mobilising
Community
led
Initiatives
Sustaining
the Process
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
What’s the Alternative?
"If you keep on doing what you've always done, you'll
keep on getting what you've always got”.
W.L Bateman
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
The ‘Good Life’ Can Be Found in Every
Neighbourhood
Skills
Gifts
Assets
Care
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Care is a freely given ‘GIFT’ of the Heart
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
They always say time changes things, but you actually have to change them yourself.
Andy Warhol
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
In Summary ABCD is about
• Starting With What You Have
• Mobilising Assets • Gifts
• Skills
• Talents of local people…….
• Connecting Assets • Individuals
• Associations
• Institutions
• Creating Local Economic Opportunities
• Connecting Individuals and Associations
• Starts From A Place Of Possibility Rather Than ‘Needs’ Focused
• From Client to Citizen
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Exercise
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Exercise: What Are Your Gifts?
• Gifts of the Heart
• Things I am passionate
about
• Gifts of the Hands
• Things or skills I know how
to do and could potentially
share with others
• Gifts of the Head
• Things I know something
about and would enjoy
talking about with others
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Gary Loftus Community Builder – Where it all began – New Deal for Communities
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Discovering Talents
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Goole
Street
Residents
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Design Concept
Green Streets in East Manchester
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Design Concept
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Green Streets in East Manchester
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Britain in Bloom
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Appreciative Inquiry
Can you tell us about a time when you came together
with neighbours to do something positive in your
neighbourhood?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Film & Discussion
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Lunch
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
The Neighbourhood Works
• Community Building
• 2 Community Builders
• 2 Community Building Support Workers
• Cool 2B Kind
• Themed Award/Gift Initiatives – Call’s for Action,
Competitions and Sponsorship
• Match Awards
• The Idea Works
• Connectors Clubs
• Training Programme
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Pathfinder:
• Pilot delivered to 1,600 year six pupils in Trafford
• Identified 2 pathfinder schools in Greater Manchester • Alt Primary School – Oldham
• Stoneleigh Primary School – Oldham
• Introducing ‘Kindness’ in to the school curriculum
• Stages: • 1 Dream, 2 Build, 3 Celebrate
• Asset Mapping
• Laughter workshops
• Cool 2B Kind Poem
• Cool 2B Kind Awards
• Fundraising for Forever Manchester
• Forever Manchester Festival
• Neighbourhood Vision
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
MAPPING THROUGH Y’ED
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Get Connected in Alt
Key:
Blue = Institutions
Yellow = Buildings
Red = Ideas
Green = Groups
Black = People
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Get Connected in St James
Key:
Blue = Institutions
Yellow = Buildings
Red = Ideas
Green = Groups
Black = People
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
THE IDEA WORKS
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Great Lever - The Idea Works
“Why have a meeting when you can have a party”?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Matched Funds
Cash 4 Graft • Awards from £50 to £250
• Matching Volunteer time, gifts and skills to a fiscal match
• Volunteer time valued at £10 per hour
• Informal groups
• Formal groups with new ideas that attract more people from the neighbourhood
• Advance Payment Solutions – Pre-paid Card • 1st Community Foundation to use this method
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
What is the return on investment?
•Social return on investment • Match assets, skills and time to fiscal awards
• £1 Fiscal Investment matched to £1 Assets + £1 Time = £3 minimum 1:2 return
•Forever Manchester believes the approach will be attractive to:
• The Philanthropist
• The Mass Affluent
• Local Authorities
• Social Landlords
• Small donations – The Obama Strategy
• Public Health
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
The Leaky Bucket
CA
SH
4G
RA
FT
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Pop In and Learn Café
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
All Natural Health
“I’m very well thank you this group is keeping me out of mischief”.
“We’re getting lots more jobs as we are mobile”.
“You won’t believe it but we still haven’t used all the money from Cash4 Graft, even after
buying equipment , we are managing to self sustain and also offering one-2one sessions”.
Sheila Vora
£250 =
PRICELESS!
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Lostock Community Orchard & Garden
Discovering Local Hidden Treasures
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Laffs & Crafts
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Lyndsey Ashworth
Community Building Support Worker
Forever Manchester’s Community building Team
Appointed May 2013
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Oldham’s Got Talent
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Alison Hills Story
Off the train tracks on to the right tracks
The boring bit
24 years of depression is enough for anyone to
put up with. A load of different types of medication,
therapy, and everyone sticking their nose in!! A
new diagnosis of Cyclothymia 4 years ago made
me realise I wasn't mental, I was just ill. For a
while it beat me, to the point of constant thoughts
of suicide. Hence the "off the train tracks" in the
title.
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Kids Café Lostock
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
LOSTOCK FAMILY TIME FUN CLUB
Tennis Academy
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Alison Hill
Community Building Support Worker
Forever Manchester’s Community Building Team
Appointed September 2013
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Sholver Allotment Society
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Sholver Allotment Society
Photo by Len Grant
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Sholver Allotment Society
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
No More Throw Away People
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
What are you going to stop
doing?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
What are you going to start doing?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
What are you going to do on Monday morning?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
• An exciting and innovative initiative from Forever
Manchester’s Community Building Team.
• Recognises women as Community Builders who
play a key role to bring about change in their
neighbourhoods
• Is the first specific training of it’s kind in the UK
• 3-5 Days Community Building Training.
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Karen Woods
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
1st WiN Network Launched in Great Lever
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
NOT FORGETTING THE MEN
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Men Sheds Australia • Started in Australia
• Over 500 Sheds
• Now Part of the Infrastructure that
supports programmes to improve
men’s health
• Social activity, utilising skills and
knowledge
Lostock Men’s Shed • Established 2012 with Fair Share
Trust Funds £12K
• George retired business man
• Connected more than 25
retired/semi retired men in
Lostock
• Utilising classroom at Lostock
College
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Build Your
Neighbourhood Vision What would you like to see more of in your neighbourhood?
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Questions & Answers
HELPING LOCAL PEOPLE DO EXTRAORDINARY THINGS TOGETHER
Evaluation