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© 2014 Information Services Group, Inc. All Rights Reserved © 2014 Information Services Group, Inc. All Rights Reserved

Analytics, Automation and Standardization

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presented by Stanton Jones and Steve Hall, September 29, 2014

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Page 1: Analytics, Automation and Standardization

© 2014 Information Services Group, Inc. All Rights Reserved © 2014 Information Services Group, Inc. All Rights Reserved

Page 2: Analytics, Automation and Standardization

© 2014 Information Services Group, Inc. All Rights Reserved

The future is already here. It’s just not very evenly distributed.

William Gibson

Page 3: Analytics, Automation and Standardization

© 2014 Information Services Group, Inc. All Rights Reserved

Digital Transformation

The digital economy will equal the physical economy within two decades

Software Eating the world

Hardware Smaller, faster, cheaper

Network & Data Doubling annually

Source: Marc Andreessen, IDC

Page 4: Analytics, Automation and Standardization

© 2014 Information Services Group, Inc. All Rights Reserved

Digital in the Enterprise Analytics Cloud Automation

Services makes up 80% of US economy and is an automation rich target

By 2020, 90% of technology spending

will be outside IT

Source: Eric Brynjolfsson, World Bank, Gartner

Data driven companies are 5%

more profitable

Page 5: Analytics, Automation and Standardization

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Analytics: Embedded into Everything

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Monetize existing data assets

Optimization of sourcing contracts

Project-based work to supplement existing BI

Reduce signal-to-noise ratio

Analytics-as-a-Service

Solve vertical-specific challenges

Page 6: Analytics, Automation and Standardization

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Automation: Humans Need Not Apply

Page 7: Analytics, Automation and Standardization

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Cloud: Double-secret shadow IT

© 2014 Information Services Group, Inc. All Rights Reserved Source: IDC

IT Services

$2T

PublicCloud $45B

Revenue Growth

4%

23%

IT Services

Cloud

Page 8: Analytics, Automation and Standardization

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Public cloud computing is the biggest disruption the outsourcing industry is going to see over the next five years.

Mohammed Farooq

Page 9: Analytics, Automation and Standardization

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IT Outsourcing Customer “Pain Points” Many IT outsourcing customers today are frustrated with their vendors and agreements.

Lack of Innovation

Incentive Misalignment

ITO Customer “Pain Points”

Limited provider investment in cloud computing, mobility and other emerging next generation IT platforms.

Vendors often lack incentives to migrate customers to more cost-efficient platforms.

Description Market Observations

38% of customers cite lack of innovation or continuous improvement as the greatest challenge with their ITO vendor.

Inflexibility Agreements often fail to provide flexibility for unforeseen changes in volumes or services

~25% of IT outsourcing agreements need to be renegotiated due to lack of flexibility

Source: Everest Group analysis, Forrester Research, Gartner Group

Migrating customers to cloud delivery platforms on average reduces vendor revenue by 40%.

Page 10: Analytics, Automation and Standardization

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Enable Agility with Control

Multi-Sourced Supply Base

Governance & Business Mgmt

Expedia-like Consumption

Enterprise IT (Powered by

Gravitant Broker Software Suite)

Managed Services

Existing Data Center

Private Clouds

IaaS Public Clouds

ITO

SaaS

Business Unit

Business Unit

Business Unit

• 10X faster to deliver IT • Reduce cloud costs by

30% • Match and procure

best-fit cloud services • Control spend, billing

& payment across cloud services

• Easy to implement—SaaS delivered

Gravitant provides a software suite that allows IT to become a service broker

Page 11: Analytics, Automation and Standardization

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How it Works: Standardized consumption in the Enterprise

Page 12: Analytics, Automation and Standardization

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What do clients want?

Dramatic cost take-out

Solutions and Outcomes

Speed

Page 13: Analytics, Automation and Standardization

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Who will succeed?

Asset light and information rich

HR companies to automation companies

Willingness to disrupt core businesses

Focus on workloads, rather than towers

Solve the SIAM challenge

Page 14: Analytics, Automation and Standardization

© 2014 Information Services Group, Inc. All Rights Reserved © 2014 Information Services Group, Inc. All Rights Reserved