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@TheBusJourney #SMEJourney
The Business Journey
4 November 2014
@TheBusJourney #SMEJourney
Allan McLeod
mlmhere to calm the waters
mlm Solutions
here to help calm the waters
Lessons from curing Zombies
Allan McLeod
mlm Solutions
TITLE
The Zombie business
Definition – a businesses which is burdened by debt,
generating just enough revenue to pay down interest,
but no realistic hope of getting itself into the black,
let alone making a profit.
FSB Scottish Members Survey –
• 47% of members borrow to ensure cash flow.
TITLE
UK National Debt
“At the end of March 2014, Public sector net debt was
£1.3 trillion
equivalent to 75.8% of GDP.” – Office for National Statistics
July 2013 -
March 2014 -
TITLE
UK Debt
“Public sector net debt was £1.45 trillion (79.9% of
GDP) in September 2014, an increase of £100.7
billion compared with September 2013.” – Office for
National Statistics, 21 October 2014
October 2014
TITLEReshape Reschedule Restructure
Insolvency Tools
Our approach
“To provide a solutions based approach to financial distress,
using the wide and varied tools within our armoury.”
- mlm Solutions
TITLE
case study – Project Eric
Profile Distressed retailer selling high value essential products
Est over 60 years ago
Turnover circa £300k
7 staff
Issues Importer and distributor for the essential product until 2004
Business did not adjust and began to accrue debt
Directors then borrowed by re-mortgaging, personal credit cards
and loans from family and friends
Poor stock control
Declining share of market
“Gentle & caring approach”
TITLE
case study – Project Eric
Solution Restructure the business -
1. Deposits policy 2. Stock policy
3. Business governance 4. Implementation of KPIs
5. Sales & Marketing strategy 6. Debt reduction plan
7. Hive down 8. Succession planning
Outcome Cash flow immediately improved
Business now marginally profitable, and paying down debt
Directors personal debt being rescheduled via DAS
Previously technically insolvent, now restructured to pay debt in full
Business saved and Directors saved from bankruptcy
Directors’ home safeguarded
TITLE
case study – Project Eric
simple tools to reshape any business for a healthier
future
Business Governance
“The system of rules, practices and processes by which a business is directed and
controlled.”
• Set recurring meetings which attendees can not deviate from.
• Create a set agenda with a settled and recognisable structure.
• Spread the responsibility to others, to build engagement & effective delegation.
Implementation of KPIs
“A set of measures that a business uses to gauge performance.”
Sales & marketing strategy
“Understanding your client’s needs, and your client choosing you.”
Standing Agenda Monthly (sales & marketing) Meeting Date ____________ 8am – 10am Chair: Director / Manager / Meeting Organizer etc Attendees: Attendee 1 Attendee 2 Attendee 3 Apologies: None Please read: Last month’s action points
Sales & Marketing 8am – 8.30am 8.30am – 9.30am
Results
Review of last month’s actions points
Results – KPI report (see below)
Budget Next months projects & targets
Competitor analysis.
Brand awareness.
Digital (website, apps etc) & SEO Update
Pricing structure
Customer charter
Advertising, Media & PR
Who
Director Manager
Admin
Dir ?? ?? ?? ?? ??
Operations 9.30am – 10am
Procedures
Progress on procedures manual
Other
?? ??
KPI Report Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
Stock levels
- Target 1,200 1,150 1,100 1,050 1,000 950 900
- Actual 1,152 1,142
Shop sales
- Target 40 40 40 60
- Actual 45
Online Sales
- Target ? ? ? ?
- Actual ?
Google tics
- Target ? ? ? ?
- Actual ?
Monthly Sales & Marketing Meeting Action points
Month : ____________________________ Present : Owner name, Manager name, etc
No. Point
Action allocated to
Agreed date
1
2
3
4
5
6
7
8
9
10
11
12
Completed by Who? Date issued Date? Date reviewed _______________________________
TITLEReshape Reschedule Restructure
Insolvency Tools
Our approach
Key messages –
• If it’s broke, fix it !!!!
• There is a wide range of tools at our disposal.
• Timing is critical, the sooner tackled, the better the result.
• Use your network. It’s your greatest free resource.
mlmhere to calm the waters
mlm here to help
calm the waters
www.mlmsolutions.co.uk
Allan McLeod
07500 373715
@TheBusJourney #SMEJourney
Questions for Allan?