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...ready for the future
Company presentation
www.alascom.it
Alascom, the ideal partner
to develop innovative ICT
solutions based on IP
technologies
Certification for Quality System ManagementUNI EN ISO 9001:2008 N. AT-13597/0
...ready for the future
Profile
Portfolio
Delivery Models
People
Strategy
Ecosystem
Customers
Young company, with
Generation Y team of experts
...ready for the futureSolutions
Complete catalogue oriented to Internet of things solutions
NetworkingSecurityRadioNetwork analysis
PersonsUnified communicationsBYODICT Turn KeyEdutainmentQueu management
ThingsSmart City; Building Automation; Industrial Automation; Tracking; RFID solution; Video surveillance; Drones system; Multimedia
ComputingData centerCloud Computing
ProcessesContact CenterCRM
Portfolio: solutions
Networking Solutions and Wireless Integration
Security and Network Performance Analysis
Data Center Solutions and Cloud
Multimedia e Video
Unified Communication & Collaboration
Smart Applications and Edutainment
Access control and queue management
Localization: RFID, Drones
Contact Center
IoT and process automation
...ready for the future
System integrator in ICT
solutions for telco, banking,
industry, hospitals,
governments, oil&gas
Companies.
...ready for the future
Consulting and Professional Services
Remote Services
Managed Services
“Red Badge” Services
Training Services
Business Process Transformation
Portfolio: services
Training as well as Business
Process Transformation
complete our services proposal
minimizing the impact of new technologies in the Customer’s organization
...ready for the future
PLANAssessmentsVulnerability TestsFeasibility StudiesProject management
DESIGNSite Surveys High/low level designConfiguration PlanCost-Value Analysis
IMPLEMENTNetwork installationNetwork configurationAcceptance testGo live Support
OPERATIONNetwork managementTechnical assistanceBaby sitting, TrainingIMAC Services
Delivery model: System Integrator
Complete PDIO model
provides fully customized
turnkeysolutions
• SLA Response• On Site Maintenance• Failure Diagnostic• Failure Recovery• Reverse Logistics• Customer sign off
Service model
NOC &
Helpdesk
System Engineers &
Experts
Field Service Engineers (FSE)
Network Operation Center
to guarantee optimized
operation of the mission’s critical
networks, supported by
remote and field engineer experts
...ready for the future
Highly skilled company with
long experience in technical consulting
Company profile: key points
System Integrator and professional services provider Highly skilled technical Group of which 95% are
certified engineers Focus on Innovation, training and certifications Coverage of many territories with directly employed
people 24x7 NOC with full ITIL-based processes Customer Training department Main Company Certifications
CISCO Silver Partner UNI EN ISO 9001:2008 nr. AT-13597/0 SOA qualification nr. 8745/41/01 - Cat OS19 Class. IV
and design qualification up to Class. VIII Installatore di Primo Grado certification by Italian
Ministry of Communications
...ready for the future
Company profile: coverage
Pescara
Bologna
Cagliari
Torino
Milano
Udine
Napoli
Roma
Siena
Trani
Catania
France, Germany, UKSwitzerland, Austria
South America
Alascom Services
IT Middle East
North Africa
West and Central Africa
Balkans
Italian quality and
international market
experienceNorth AmericaSpain
...ready for the future
Alascom Services
Mozambique
Staging is a strong
instrument to guarantee successful
installation
Remote simulation in labs
is the main method to find
bugs and provide timely solutions
Company profile: labs...ready for the future
Located in Milan and globally accessible through the Company’s VPN
Created using multiple technologies to cover a broad range of cases
Used mainly for POC, troubleshooting and testing activities
More than 500 K€ in equipments
People: competencies & certifications
One of the key success factors
for the quality of the Services delivered by
Alascom is the huge investment
in personnel training and certifications
...ready for the future
Certifications: a spot on Cisco
“…really impressive the
number of CCIEs in Alascom”
a Customer
...ready for the future
CCNA - Cisco Certified Network Associate 31CCNA Voice 8CCNP - Cisco Certified Network Professional 18CCNP Voice 7CCDA - Cisco Certified Design Associate 9CCDP - Cisco Certified Design Professional 7CCIE - Cisco Certified Internetwork Expert 15CCIP - Cisco Certified Interworking Professional 8CCSP - Cisco Certified Security Professional 5Cisco Firewall Specialist 6Cisco IDS Specialist 4Cisco VPN Specialist 5Cisco Wireless Support Specialist 13UCCE – System Engineer 1UCCE – Deployment Engineer/Tactical Support Enginner 1UCCE – Application Consultant 1UCCE TAC Support Engineer 1Cisco IP Contact Center Express Specialist 2
Certifications: a spot on Cisco
Building and maintaining a
strong relationship with
Cisco is a must
...ready for the future
Advanced Collaboration Architecture SpecializationAdvanced Routing & SwitchingAdvanced Unified Computing Technology SpecializationAdvanced Wireless LANExpress Unified CommunicationsSmall Business Specialization
Company certifications and Advanced Technical
Programs with Cisco
Certifications at a glance
Vendors partnership is our strength.
...ready for the future
Technology Title CountITIL ITIL v3 9PM PMP/PMI 4ALCATEL Alcatel: ACFE OmniSwitch 6ALLOT Allot Certified Product Professional (ACPP) 3ALVARION Alvarion BreezeAccess technology 3ATCA ATCA Architecture 4AVAYA Avaya - CTI 13BROCADE Brocade Certified IP Network Engineer - BCNE 10Check Point Check Point Certified Security Administrator 15CITIX Citix Certified Enterprise Engineer (CCEE) 6ECSA EC Council Certified Security Analyst, ECSA 2EMC² EMC² Course Business Continuity 16F5 F5 LTM Advanced (F5 BIG-IP v.9.4 LTM Advanced) 12FORESCOUT Forescout CounterACT 2FOUNFRY Foundry ServerIron 2HP OpenView HP0-335 - HP OpenView Operations (OVO) I 8.x UNIX 3HUAWEI Huawei- IT Certification: HCNA-Storage 16
JUNIPER JNCIA-EX (Juniper Networks Certified Internet Associate – Enterprise Switching) 15
MICROSOFT MCDST Microsoft Certified Desktop Support Technician 60NORTHEL Network ACD 3NOVOTELL Novell Certified Partner Instructor (NCPI) 2OKI OKI IPstage SX Engineer - CORSI 2STONESOFT Stonesoft Firewall Architect 5.0 dal 2010 6STONESOFT Stonesoft SMC Administrator 5.0 dal 2010 3SUN Sun Certified Programmer for the Java 2 Platform, Standard Edition 6.0 3TIPPINGPOINT TippingPoint - Advanced Technical Security Products Training Course 3TREND MICO TCSP Trend MicroTCSP: Control Manager 5.0 dal 2010 24VMWARE VMware Certified Professional on Administration and Design 20Watchguard Watchguard: Corso di formazione e certificazione per firewall Watchguard 2
Strategy: new markets
National market: increase our share through
flexibility, competence and high service quality
against rigidity and complexity
International market: significant business
growth in emerging markets:
Middle East, North Central and Sub Saharian
Africa, East Europe,
through strong local partnerships and
by increasing vendor relationships
...ready for the future
“Investing in new and growing
markets is the answer, also for SME, to a global
challenge”
Strategy: new ideas
We design and implement IT solutions and new
applications for our Customers, valorizing the value
of their infrastructure investments and creating new
revenue opportunities
We study, with the Customer, the right answer to
his requirements, through consulting or
turnkey approach
...ready for the future
We go towards1 Zettabyte
Internet and a constantly
growing IP network,
but only new ideas can lead to
all this
• SLA Response• On Site Maintenance• Failure Diagnostic• Failure Recovery• Reverse Logistics• Customer sign off
...ready for the futureWhy Alascom?
Competence
18 CCIEs out of approx 140 certified people in Italy
Continuous training
Experienced Management
Solid background in multinational companies
and international markets
Customer Satisfaction and Appraisal“…L’engagement et la determination det èquipes Alascom à surmonter l’ensemble des
difficultès rencontrèes à permis de tenir les delàis.Je tiens à fèliciter les equipes Alascom qui ont contribuès à ce succès collectif…”
Program Manager, SFR for SNCF project
17
• SLA Response• On Site Maintenance• Failure Diagnostic• Failure Recovery• Reverse Logistics• Customer sign off
...ready for the futureWhy Alascom?
Competitiveness
Short command chain and light structure means
effective cost management and quickness in the market
Operational efficiency
PMO and customer-focused teams
Best-in-class solutions
Partnerhips with the main equipment manufacturersand system integrators
Continuous effort to enrich solution portfolio
18
19
...ready for the futureEcosystem
Our added value are our partners: we study them, we select some
and we integrate their products
● Communication Service Providers
NGN and Core Networks
● Banking Contact Center & Managed Services
● Oil&Gas Network and VoIP design, Data Center,
Telecommunication Package
● Travel &Transportation
Converged Communication
● Health Mobility and RFID Technology
● Hospitality & Edutainment
Networking, NFC Technology. Multimedia
● Construction
Networking, NFC Technology. Multimedia
20
...ready for the futureSuccess cases
Open mind to new ideas and new markets
permits our team to be appreciated
everywhere
Valorizing our Customer’s business by
studying and respecting their
peculiarities
