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Agile is all about People. How Trust and Courage enable our Choices. How Invitation and Vulnerability change Change. Real Options Responsibility: From "I have to..." to "I want to..." Leadership: Explore new options with others Management: Intentionally limit options to increase focus or limit known risk
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Agile—The Courageous Choice
Toronto Agile & Software Conference 2014
Licensed under a Creative Commons
Attribution-‐NonCommercial-‐ShareAlike 4.0 International http://creativecommons.org/licenses/by-‐nc-‐sa/4.0/
Welcome.@OlafLewitz http://trustartist.com
raise your hands.
ALL raise your
hands.
i’ll keep mine up…
pleaseput yours
down.
test passed.
you can read.
“With Granny,
everything is a test.”
Tiffany Aching
u up for another test?
be quiet.
quiet.
really quiet.
ˈkwīƧt
now, please…
relax…
we will
check in.
silently.
there’s no way you can do this
wrong.
you may pass…
no one will notice.
ok?
no worries.
I will eventually
start to talk.
then you can tweet without missing a beat.
ready?
we will
check in.
sense.
observe.
acknowledge.
sense. observe.
acknowledge.
what’s going on …
in your body?
in your body?
?energisedtwitching
itchinghungrythirstyachingtension
tired?
in your mind?
in your mind?issuesideas
thingsstuff
it’s ok.
it’s ok.THINKING
is what minds are for.
quiet.
what’s going on …
in your heart?
in your heart?
?madsadglad
afraidhappy
nervousscared
don’t know?
summarise
summarisemindbodyheart
how do you feel?
one word.
now check yourself:
on a scale of 1-10…
how open are you?
pick your definition of
open.
one number.
1-10.
check:
one word.
one number.
ready?
now. silently…
find a pair.
quiet!
as quietly as possible…
share your word and number.
quiet!
your self.
the unknown.
we all start life as an essential being—
completely spontaneous and free, without memories
or associations.
“As we are conditioned, programmed,
and taught …
how to look, how to be, how to behave, how to act, how to imagine, how to feel and how to think, …
… our essence becomes submerged
between all the ‘I-dentities’ we take on.”
Stephen Wolinski, The Tao of Chaos
Who Am I?
last test.
raise your hand if you
think you are NORMAL.
now raise your hand if you
think…
most other people are NORMAL.
Photo by marsmet531 -‐ Creative Commons Attribution-‐NonCommercial-‐ShareAlike License http://www.flickr.com/photos/87764589@N07 Created with Haiku Deck
You Deserve To Love What You Do
And Be Loved For What
You Do
gifts in this talk
listening new perspectives
take-away for a friend stories
optional take-aways
responsibility courage
real options trust
Credit: hOp://www.krivitsky.com/2011/10/offshore-‐outsourcing-‐and-‐agile.htmlAlex Krivitsky
individuals and interactions over processes and tools working software over comprehensive documentation
customer collaboration over contract negotiation responding to change over following a plan
individuals and interactions over
processes and tools
individuals and interactions
processes and tools
individuals and interactions
processes and tools
people
people
process
key skill: listening
two modes
listen in order to reply listen in order to understand
i’ll tell a story.
you observe and notice what happens while you listen.
Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. Even if he says things that are full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. Because you know that listening like that, you give that person a chance to suffer less. If you want to help him to correct his perception, you wait for another time. For now, you don't interrupt. You don't argue. If you do, he loses his chance. You just listen with compassion and help him to suffer less. One hour like that can bring transformation and healing.
Thich Nath HanPaul Klipp
key concept: responsibility
i want to …
i made a choice to …
i wanted to have a slide on Free Will, but i chose not to,
so here it is.
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CHOICE
Responsibility Matrix
awareness options
no choice without options
Photo by Matthias Rhomberg -‐ Creative Commons Attribution License http://www.flickr.com/photos/33772123@N03 Created with Haiku Deck
real optionsoptions have value.
options expire. never commit early
unless You Know Why.
Photo by natalia love -‐ Creative Commons Attribution-‐NonCommercial License http://www.flickr.com/photos/87718749@N00 Created with Haiku Deck
Photo by Stoic Meditation -‐ Creative Commons Attribution-‐NonCommercial-‐ShareAlike License http://www.flickr.com/photos/63463553@N07 Created with Haiku Deck
Photo by hynkle -‐ Creative Commons Attribution-‐NonCommercial-‐ShareAlike License http://www.flickr.com/photos/93352468@N00 Created with Haiku Deck
Photo by erin leigh mcconnell -‐ Creative Commons Attribution License http://www.flickr.com/photos/59521823@N00 Created with Haiku Deck
Let Things Emerge
Photo by kennymatic - Creative Commons Attribution License http://www.flickr.com/photos/99472898@N00 Created with Haiku Deck
Trust that what can
happen will happen
Photo by Neal. -‐ Creative Commons Attribution License http://www.flickr.com/photos/31878512@N06 Created with Haiku Deck
Run experiments and celebrate
failure
Why do we limit our options?
keep our zone comfortable
Management
expand our comfort zone
Leadership
management:
intentionally limit options
to increase focus or limit known risk
leadership:
explore new options with others
management vs leadership? neither are good or bad.
we have a choice how to integrate
management and leadership.
adaptive organisations make that choice
based on the situation.
why do WE limit our options?
Our Identity An amalgamation of stories
Artwork by Camilla Gillis-Adelman
exploring new options is scary.
when we go to situations
that scare us, we grow.
org debt
FEAR
ALONE
TRUST NO ONE
SAFETY
how do we unleash options?
SAFETY
TRUST
Authentic Connection
Vulnerability
VAST model
SAFETY
Some practiceRemember, you have a choice.
COMPASSION
Thich Nhat Hanh
compassionate listening
Thich Nath Han
deliberate distraction
black grey
green red blue
black yellow
Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. Even if he says things that are full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. Because you know that listening like that, you give that person a chance to suffer less. If you want to help him to correct his perception, you wait for another time. For now, you don't interrupt. You don't argue. If you do, he loses his chance. You just listen with compassion and help him to suffer less. One hour like that can bring transformation and healing.
Thich Nath Han
i am here.presence
i see you.focus
i see you are suffering.empathy
I See You. I See You Are
Suffering.Empathy
FocusPresence
how did your listening change?
take away: hero feedback
pick a friend. someone you like so much
it’s sometimes hard to tell them the truth
grab something
to write.
• appreciate the pace of movement • pick a hero from a story • how does the hero remind you of the other? • how is the hero successful? • how does the hero sabotage hir success? • appreciate your deepest connection with the
other
hero feedback
deliver the hero feedback at your next convenience.
fellowship
a community of leaders
invite people to personal transformation …
… it is the key to the transformation
of the whole organisation.
llet’s travel together
i invite you to
make choices.
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make connecting
choices
Photo by alpha du centaure - Creative Commons Attribution License http://www.flickr.com/photos/23791504@N08 Created with Haiku Deck
make artistic choices
Photo by bp6316 - Creative Commons Attribution License http://www.flickr.com/photos/7232687@N03 Created with Haiku Deck
make loving
choices
Photo by JD Hancock - Creative Commons Attribution License http://www.flickr.com/photos/83346641@N00 Created with Haiku Deck
make courageous
choices
Agile—The Courageous Choice
Toronto Agile & Software Conference 2014
Licensed under a Creative Commons
Attribution-‐NonCommercial-‐ShareAlike 4.0 International http://creativecommons.org/licenses/by-‐nc-‐sa/4.0/
@OlafLewitz http://trustartist.com
THANK YOU!
call the trust artist for: personal mentoring
Temenos people-centered agile
learn how to love what you do
@OlafLewitzhttp://trustartist.com
UNLEASHING WHOLEHEARTEDNESS IN ORGANISATIONS
@OlafLewitz
http://trustartist.com