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Advanced Facebook 201 NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Advanced facebook class

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Page 1: Advanced facebook class

Advanced Facebook 201

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Page 2: Advanced facebook class

November 2009 Now

Wine consumer with a vision Three businesses

Unknown in wine blogging community

Ranked in top 25 for traffic, top 10 for engagement and top 5 for link backs – in the country

0 page views per month Close to 20,000 page views per month

0 Facebook fans 5000 Facebook fans

0 LinkedIn connections 2500 local connections

0 Twitter followers 10300 Twitter followers

0 YouTube Videos 160 Videos (20,000 views)

0 Blog posts 500 posts

The Storyfrom click to mortar

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Page 3: Advanced facebook class

Today’s Agenda1. Review Social Best Practices (10 min)

2. Facebook (45 min)

a) App

b) Analytics

c) Ads

3. Q&A (5 min)

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Page 4: Advanced facebook class

FacebookFacebook is all about ENGAGEMENT

2-5 posts per day

Photos

Questions

• How many times does a person blink in a minute?

Ask for likes, comments, shares

• Like to welcome the new guy to Nectar

Respond to Comments

Study Insights (more on this later)

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Page 5: Advanced facebook class

The Value of a Fan

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Page 6: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

MANAGEMENT + MEASUREMENT + GROWTH

Page 7: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

“Social media will steal your time if you don’t set defined objectives and strategy.”

MANAGEMENT

Page 8: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook admin panel gives you valuable insight for managing your account

MANAGEMENT

Page 9: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Pages Manager App helps you manage site(s) from mobile devices

MANAGEMENT

Page 10: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

MANAGEMENT

Page 11: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Hootsuite.com

MANAGEMENT

Page 12: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

“Measure everything…”

MEASUREMENT

Page 13: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

ReachImpressionsDemographicsConsumption

MEASUREMENT

Page 14: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

MEASUREMENT

Sumall.com

Page 15: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

MEASUREMENTFacebook Likes Administrator Activity

(Posts)Monthly Interaction (like, posting, sharing, commenting)

Monthly Engagement (Unique Users)

Monthly Reach (Unique Users)

Jan-13 555 Jan-13 0 Jan-13 17 Jan-13 38 Jan-13 469Feb-13 564 Feb-13 0 Feb-13 20 Feb-13 39 Feb-13 125Mar-13 596 Mar-13 29 Mar-13 323 Mar-13 518 Mar-13 6018Apr-13 616 Apr-13 44 Apr-13 245 Apr-13 474 Apr-13 4914

May-13 May-13 May-13 May-13 May-13Jun-13 Jun-13 Jun-13 Jun-13 Jun-13Jul-13 Jul-13 Jul-13 Jul-13 Jul-13

Aug-13 Aug-13 Aug-13 Aug-13 Aug-13Sep-13 Sep-13 Sep-13 Sep-13 Sep-13Oct-13 Oct-13 Oct-13 Oct-13 Oct-13

Nov-13 Nov-13 Nov-13 Nov-13 Nov-13Dec-13 Dec-13 Dec-13 Dec-13 Dec-13

Monthly Impressions (Total Count)

Monthly Page Consumptions (Clicks)

Jan-13 1239 Jan-13 61Feb-13 598 Feb-13 26Mar-13 30521 Mar-13 1397Apr-13 33866 Apr-13 1646

May-13 May-13 Jun-13 Jun-13 Jul-13 Jul-13

Aug-13 Aug-13 Sep-13 Sep-13 Oct-13 Oct-13 Nov-13 Nov-13 Dec-13 Dec-13

Referrals from Facebook

Referrals from Twitter

Referrals from Pinterest

Jan-13 40 Jan-13 9 Jan-13 45Feb-13 31 Feb-13 4 Feb-13 82Mar-13 91 Mar-13 17 Mar-13 126Apr-13 203 Apr-13 26 Apr-13 130

May-13 May-13 May-13 Jun-13 Jun-13 Jun-13 Jul-13 Jul-13 Jul-13

Aug-13 Aug-13 Aug-13 Sep-13 Sep-13 Sep-13 Oct-13 Oct-13 Oct-13 Nov-13 Nov-13 Nov-13 Dec-13 Dec-13 Dec-13

Page 16: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

“Placing ads on Facebook provides one of the most targeted advertising opportunities today”

GROWTH

Page 17: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

1. Auction Style2. Bidding on likes and

interests 3. CPC (Cost per click)4. CPM (Cost per 1,000

impressions)5. Engagement Ads (likes)6. Sponsored Stories7. Sponsored Offers

GROWTH

Page 18: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

URLFacebook PageFacebook Event

GROWTH

Page 19: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Promote page in general, will also

include sponsored stories if selected

ENGAGEMENT AD

Select a specific story to draw attention and highlight a specific piece of content

SPONSORED STORY

More granular creative pricing options such as

bidding for clicks

GROWTH

Page 20: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Can boost individual posts from the admin channel too. SPONSORED STORY

GROWTH

Page 21: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Quickly create a “LIKE” ad from the admin page too. ENGAGEMENT AD

GROWTH

Page 22: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

Why use a Sponsored Story? As Facebook explains, Sponsored Stories can broaden the reach of actions your followers take. they can also be less expensive than traditional Facebook ads. Build your campaign design and start split-testing to determine what the best vehicle is for your type of advertising

Page 23: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Page 24: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Designing Your Ad

1. What are your goals?2. What is the duration?3. What is the budget?4. Ad Design & Targeting5. Click through Threshold6. Conversion Rates

Try multiple ad variations to test what works and what doesn’t. Change one variable for testing

Page 25: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Designing Your Ad

Title Body Image

25 Characters. No abbreviations or excessive

capitalization allowed

Ask question, offer value, solve a problem, call to action

135 characters with correct grammar, no abbreviations,

symbols or characters.

Answer what’s in it for me. Call to action.

100px by 72px across

*TIP – use the picture area to add words to your add. “Save Now” “Get it Here” “Like us

today”

Page 26: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

https://www.facebook.com/ads/adboard

Page 27: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Targeting

Facebook provides powerful targeting features to get as narrow of an audience as you need

Page 28: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Targeting

Location – Age- Gender – Interests

Page 29: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Targeting

Connections – Relationship StatusLanguages – Education - Workplaces

Page 30: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Campaign, Pricing & Scheduling

Page 31: Advanced facebook class

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

Facebook GROWTH

Use the Manage Ads Dashboard

Page 32: Advanced facebook class

Washington Potato Commission

Page 33: Advanced facebook class

Century 21 Beutler & Associates

Page 34: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

“Using Facebook as Your Business Account can increase your reach, and brand impressions.”

Page 35: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

Participate in a popular thread too. Great way to interact with people seeking your services

Page 36: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

5 Effective Facebook Campaigns for Growth

Page 37: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

1. Voting Contest

Page 38: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

2. Coupon Code

Page 39: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

3. Email Sign Up

Page 40: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

4. On Location Signage

Page 41: Advanced facebook class

Facebook

NectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]

GROWTH

5. Photo Contest

Page 42: Advanced facebook class

Q&ANectarMedia | Nectar Tasting Room | Spokane Wine Magazine | @nectarmedia | [email protected]