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INFORMATION
INNOVATION
DATA
RESOURCES
2017-2027
2010s
mid- 2000s
1990-2000
1980-1990s
1960s-1970s
USERS
VALUE
TECHNOLOGIES
LEADERS
Real-Time Optimization
Devices & Machines
Communities& SocietyBusiness
EcosystemsCustomers /Consumers
Social Engagement
ManyEmployeesFew
Employees
Line-of Business Self-Service
MAINFRAME
CLIENT-SERVER
WEBCLOUD
SOCIALINTERNET
OF THINGS
Front Office Productivity
E-Commerce
OS/360
Back Office Automation
10 2
410
1010
10
10
6
7
9
11