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Adding Feedback to Your Leadership Onboarding
Process
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Talent Management Cycle
What Senior Leaders Need
• Critical Knowledge– Organization– Business Unit– Department/Function– Role
• Build Key Relationships• Timely Feedback
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Model for Onboarding Feedback
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When• 45-60 days• 90-120 days
Who• Boss• Self• Peers• Team• Customers
What• Action plan• Follow-up
When• 45-60 days• 90-120 days
Who• Boss• Self• Peers• Team• HR Partner
What• Cultural fit• Peer
relationships• Stakeholder
perceptions
Onboarding Indicators • Cultural fit• Personal transition• Peer relationships• Team assessment• Organizational knowledge• Business/market knowledge• Stakeholder perceptions
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are you connected?®
• What is are you connected?®: – An assessment of the new leader’s onboarding success– A 24-question, web-enabled, multi-rater survey– Developed and used in Fortune 500 companies
• Benefits of are you connected?®– Identify how your new leaders are succeeding and
where they are may need your help– Give your new leaders quantitative and qualitative
feedback early enough to adjust– Increase retention and speed to performance– Measure impact of your onboarding process
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•Survey participants provide feedback by clicking a link in an email invitation.
•A standard survey includes 24- questions based on the seven onboarding indicators.
•Quantitative and qualitative feedback is collected from each participant.
•are you connected?® is a web-based survey that securely collects and reports confidential feedback.
are you connected?®
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•The survey report shows how are new leaders are being perceived by key stakeholders.
•A qualified professional delivers the feedback and strategies for next steps.
•Average score by rater group, number of raters, overall average score, and randomly-displayed comments are included in each report.
•Finished report, action planning template and strategies are delivered electronically within 48 hours of completion.
are you connected?®
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Identify new leaders
Identify participants (raters) for each leader
Participants receive link to survey via email with instructions & due date
Update of completion sent to HR partner/coordinator
Reminders sent to participants who have not completed the survey
are you connected? ® Report and Resources Packet sent to HR partner to deliver feedback
are you connected?® Early Feedback Survey Process
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The Results
New leaders get— timely feedback against the 7 onboarding indicators
and an action plan to address gaps opportunity to make adjustments before derailment
Hiring Managers and HR Partners get— a “snapshot” view of how that new leader is doing specific quantitative and qualitative data to facilitate conversation
Organizations get— data that shows any common onboarding
challenges/themes data that reflects needs in the selection and/or the onboarding processes
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HR Adds Value
• HR partners provide expertise by— identifying opportunities and addressing issues coaching new leaders to making timely
adjustments speeding the “pay-back” of the new leader
investment to the organization
The Impact
• Increase speed to performance• Increase engagement and retention• Align new leaders with culture and objectives• Facilitate relationships with key stakeholders• Accomplish performance and onboarding
objectives
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Summary
• Early feedback is critical for success• Most new leaders don’t get any feedback• Organizations lack a valid way to collect and
deliver feedback• are you connected?® Early Feedback Survey is
a proven tool and easy to add to any process
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