Who we are:

First Utility is the fastest growing energy company in the UK and now the largest alternative to the Big Six

Central to this success has been our commitment to helping our customers save on their energy spend by:

offering low price gas and electricity tariffs helping our customers reduce their energy use through clever

technology campaigning for industry change to make things better for consumers

Our Tariffs:

• We offer just four simple tariffs and save our customers an average of £213* a year compared to their previous supplier

*Customers switching both gas and electricity at www.first-utility.com between 1st March 2014 and 22nd June 2014 are projected to save an average of £213 per year.

iSave Fixed for +1 year iSave Fixed for +2 years

iSave Fixed for +3 years

iSave Everyday variable

Our cheapest tariff – fix your prices for more than a year with one of the industry’s cheapest tariffs

Get longer term price certainty – fix prices for more than two years and ride out any price rises

Our longest fix – Get long term price certainty and fix your prices for more than three years

Complete flexibility – our variable rate has no exit fees and is covered by our Price Promise

Our Price Promise:

Our Price Promise ensures our variable tariff will always be cheaper than the standard variable tariffs from the Big Six so you know you’re never paying too much

Every week we check that our iSave Everyday tariff price is cheaper than the standard tariffs offered by British Gas, E.ON, npower, SSE, Scottish Power or EDF. If we’re not cheaper, we lower our price to make sure that we are.

Read more about First Utility Price Promise

Campaigning for change:

• In September 2013 we launched our Fix the Switch campaign calling on the energy industry to work together to make it quicker to switch energy provider – from 5 weeks to 24 hours. We want to make it easier for consumers get a better deal• Early 2014 and we celebrated the first milestone when Ofgem accepted

proposals to cut switching time to just over 2 weeks by the end of the year• This is just the start. We’ll continue to campaign to make it even quicker so

its easier to change supplier and more people feel confident to switch and enjoy the savings on offer – the average saving when switching to First Utility is £213 a year*

*Customers switching both gas and electricity at www.first-utility.com between 1st March 2014 and 22nd June 2014 are projected to save an average of £213 per year.

How we’re improving:

This year alone, we’re investing £10m into improving our customer service:• Since last September, we’ve quadrupled the size of our customer

service team as part of an on-going process• A new dedicated team has been put in place to ensure the

quality of service we deliver is the highest it can be• We’ve looked outside the energy industry for inspiration and

recruited senior managers from companies in other sectors

How we’re improving:

We’re improving what we do with the help of new technologies: • With My:Account, you can pay bills, set up Direct Debits, submit

meter readings, change your tariff and view your usage • Our mobile app is available for Android, iOS and Kindle and lets

you manage your account on the go – giving you more control• Our R&D team is innovating and creating new technologies to

help our customers get a better experience and waste less energy

Get a quote and see how much we could save you

Why not get a quote now and see what you could save?

It takes just a few minutes and could be worth several hundred pounds!

https://www.first-utility.com/energy/compare-tariffs/