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A work-from-home, crowdsourcing model is making it easier for organizations to not only enhance its customer experience, as they are now able to more easily tap into a premier pool of talent, but also increase worker satisfaction and performance.
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EXPERTISE IS HOTCrowdsourcing is too
BEING AN EXPERT IS SEXYCROWDSOURCING IS TOO
So, what is crowdsourcing, anyways?
An innovative disruption to traditional business challenges
Who is in the crowd?Engineers
Lawyers
Doctors
Veterans
Military
IT professionals
RetireesNurses
Librarians
Marketers
Accountants
Physician’s Assistants
Energy ConsultantsEntrepreneurs
Business Owners
Social Media Experts
Teachers
Rob is an
E X P
E R
T
MEET ROB.- Rob is an IT expert with multiple certifications
- Rob has recently left his well paid position at a prominent IT company to pursue an entrepreneurial path with a flexible work schedule
- Rob has received offers for employment from the likes of IBM, Cisco, and Google
- Rob doesn’t want to move his family for work, but would rather pursue opportunities to work from home
MEET ROB.
- Rita is a AAA Roadside Assistance brand evangelist
- After Rita had a terrifying experience, where her car broke down one evening and AAA helped her through the situation, she’s loved AAA ever since
- Rita loves the empathy, compassion and personalized experience that AAA customer service providers give each customer
- Rita currently works from home and is an entrepreneur
MEET RITA.
4.
WHAT DO ROB AND RITA HAVE IN COMMON?
4.
They both want to work from home
They are both intrinsically motivated to do what they love
They are both entrepreneurial minded
4
They are both experts
5
They can schedule their own hours
HOW DO ROB AND RITA GET WHAT THEY WANT?
Rita – a customer of AAA, can service other AAA customers
Rob – a passionate, IT fanatic can provide IT support to leading brands around the world
By joining the Crowd
CROWDSOURCING IS AT A TIPPING POINT.
See for yourself.
Don’t believe us?
“Crowdsourcing is generally cheaper
and faster than hiring temps and can
cost companies less than half as much
as more traditional outsourcing firms.” 5 companies using crowdsourcing to their
advantage: Anheuser-Busch, Coca-Cola,
General Mills, Nokia and Unilever
o According to the Bureau of Labor Statistics, approximately 65 million American are expected to be freelancers, temps, independent contractors or solopreneurs making up about 40% of the workforce by 2020. o Telework predicts that people working from home
in the U.S. will increase by 63% in the next five
years.
To learn more about crowdsourcing solutions, please visit: arise.com
