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Danfoss Electric Heating Systems | 1 DEVIreg™ Touch Training Welcome to the Training How to join TELECONFERENCE: call the LOCAL number for your country – find the number here: https://www.tcconline.com/offSite/OffSiteController.jpf?cc=7989957766 unlock your phone keypad: On Alcatel phones this is done with #0 Enter Conference Code: 798 995 7766# you are asked to tell your name: You can only press # You are now successfully in the session. Follow the instructions for Synhronization of the phone on your Screen! IMPORTANT! Start 15 minutes before the training starts to have enough time. Please do a little trick which helps us to see your name when you speak: 1. Click on the tab Meeting Info on the top of the screen 2. Find the Attendee ID 3. Type the ID into your phone – first the #, then the number, then #

7 p.part 3 dev ireg touch training - end user features & values - webex intercall telephoneconference training

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Page 1: 7 p.part 3 dev ireg touch training - end user features & values - webex intercall telephoneconference  training

Danfoss Electric Heating Systems | 1 DEVIreg™ Touch Training

Welcome to the Training

How to join TELECONFERENCE:

call the LOCAL number for your country – find the number here: https://www.tcconline.com/offSite/OffSiteController.jpf?cc=7989957766

unlock your phone keypad: On Alcatel phones this is done with #0

Enter Conference Code: 798 995 7766#

you are asked to tell your name: You can only press #

You are now successfully in the session. Follow the instructions for Synhronization of the phone on your Screen!

IMPORTANT! Start 15 minutes before the training starts to have enough time.

Please do a little trick which helps us to see your name when you speak:

1. Click on the tab Meeting Info on the top of the screen

2. Find the Attendee ID

3. Type the ID into your phone – first the #, then the number, then #

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Danfoss Electric Heating Systems | 2 DEVIreg™ Touch Training

Welcome to the Training

Today’s Agenda:

Welcome to the session

Who is who?

Practicalities

Training

Summary and evaluation

Session start: 10:00 AM

Break as needed

Session end: 12:00 AM

Your trainer today:

Best regards/Med venlig hilsen John Haugsted Outzen Technical Product Manager, Indoor Applications Danfoss A/S Electric Heating Systems Tel.: +45 74 88 85 88 Mobile +45 25 26 47 99 E-mail: [email protected]

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Danfoss Electric Heating Systems | 3 DEVIreg™ Touch Training

Practicalities

Please turn off email, instant messaging and mute your phone when you are not speaking: Mute and un-mute: *6

If you have to leave the session, please send a note to the trainer when you leave and when you return

Raise your hand if you have an immediate question or comment.

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Danfoss Electric Heating Systems | 4 DEVIreg™ Touch Training

Participants

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Danfoss Electric Heating Systems | 5 DEVIreg™ Touch Training

DEVIreg™ Touch – End User features & values

devi.com

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DEVIregTM Touch

devi.com

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Danfoss Electric Heating Systems | 7 DEVIreg™ Touch Training

DEVIreg™ Touch Training – End User

1. Background

2. Timers in modern living

3. 3rd generation Forecast Function

4. Open window function

5. Energy consumption

6. Easy and remote troubleshooting

7. Warranty and Claim Handling

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Danfoss Electric Heating Systems | 8 DEVIreg™ Touch Training

DEVIreg™ Touch - Background

Identified insights and pains

Product offering

Value Propositions

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Danfoss Electric Heating Systems | 9 DEVIreg™ Touch Training

Identified insights and pains – End Users

Insights

Interacting with a thermostat is first time, every time!

Screen size is important in relation to user interaction

Not a clear choice on Touch vs. Buttons

Believe tariffs it is part of the future

Must be possible to override

Graphical (colour) screen has a high preference

Pain points

Discomfort

Lack of control

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Danfoss Electric Heating Systems | 10 DEVIreg™ Touch Training

Product offering

530 535 550 DEVIreg Touch

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Danfoss Electric Heating Systems | 11 DEVIreg™ Touch Training

Value Propositions – End users

Comfort when you

need it

Superior usability and

flexible design

Stop energy waste

Markets best warranty

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Danfoss Electric Heating Systems | 12 DEVIreg™ Touch Training

Main differentiators for end users

Fully flexible and intuitive timer

2” touch display in modern discreet design

Shortcut button for Timer Off, Away, Frost Protection and Off mode

Stop energy waste package

Low CA value

Open window detection

Consumption meter

3. generation forecast with optimum start up and fade-out

Sensor failure monitoring

Compliant with EN 60730 - certified by SEMKO

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Usability

The ease of use and learnability of a human-made object (Wikipedia)

More efficient to use

takes less time to accomplish a particular task

Easier to learn

operation can be learned by observing the object

More satisfying to use

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Usability

Often easier said than done

Main differentiator towards competitors

Usability tests to ensure the succeed

3 rounds of tests with end users

3 rounds of tests with installers

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Comfort when you need it

Features

Easy accessible timer with flexible day and time pattern

Benefits

Comfort periods that matches modern worklife

better than fixed pattern (5/2, 6/1 and 7/0)

Saves the energy waste of working days with no setback

Example (Saved energy waste of working days with no setback) Typical output in daytime 30 W/m2 Typical room size 4 m2 Working hours 9 hours Daily energy waste 1 kWh /day No of days with wrong program 12 days/season Energy price 0.2 EUR/kWh

2.6 € per year (3% yearly gross saving)

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Stop energy waste

Features

Grandma / shortcut button access to rare modes

e.g. like “off”, “frost protection” and “holiday”

Benefits

Easy to do makes it easy to remember

No forgetting or getting lost or giving up on deep navigation in menus

Example (Saved energy waste in a weekend out) Typical output in daytime 30 W/m2 Typical room size 4 m2 Normal comfort hours in weekends 30 hours Energy waste 3,6 kWh / weekend No of weekends out 10 weekends / year Energy price 0,2 EUR/kWh

7.2 € per year (8% yearly gross saving)

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Superior usability and flexible design

Features

Fits frames with 55 x 55 hole

ELKO, ELJO, JUSSI,

Legrand Valena and Galea Life

Gira Esprit, Merten M-smart, Schneider Exxact

Fits single frames as well as multi frames

Benefits

Installation integrated in existing electrical installation and frame systems

No hassle with dust and repainting the wall

Less cost for installation

Example (Savings with integrated installation) Time for extra wiring 2 hours Labour cost per hour 50 EUR/hour Wiring materials 40 EUR Wall repairing and repainting 3 hours Repainting materials 60 EUR Total cost of separate installation 350 EUR

350 € per installation

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Danfoss Electric Heating Systems | 18 DEVIreg™ Touch Training

Quick Guide

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Danfoss Electric Heating Systems | 19 DEVIreg™ Touch Training

Quick Guide

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Danfoss Electric Heating Systems | 20 DEVIreg™ Touch Training

Timers in modern living

Comfort when you need it

Generate and import of code

Value Selling

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Timers in modern living

Comfort when you need it

Why using a timer?

Different timer requirements

Between countries (working hours, bedtimes)

Between job types (work at night, from home)

Between end users (retired, employed, families)

Between personas (comfort, economy, green)

Within the family (adults, school kids)

Within the house (bedroom, living room)

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Timers in modern living

Generate timer code

To DEVIreg Touch

Code Support Interface

HEXA Code only as Read-in code

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Danfoss Electric Heating Systems | 23 DEVIreg™ Touch Training

3rd generation Forecast Function

History of Thermostats

What is a “forecast function”?

Optimum end (fade-out)

How to turn “forecast” on/off

Value Selling

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Danfoss Electric Heating Systems | 24 DEVIreg™ Touch Training

Forecast Function

What is a “forecast” function?

Adaptive, self-learning, forecast, optimum start/stop

Response time in the room is measured, stored,

With and without heating, constantly and every day

Used as parameter in the algorithm to calculate when to start/stop heating

To meet to the demand for comfort entered in the timer and temperature settings (customer expectations)

Thus using the least amount of energy

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Forecast Function

What is a “forecast” function?

Optimum start – in the old way

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Forecast Function

What is a “forecast” function?

Optimum start

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Danfoss Electric Heating Systems | 27 DEVIreg™ Touch Training

Forecast Function

What is a “forecast” function?

History

1999 1. Generation with optimum start in DEVIreg 550 with hysteresis control

2008 2. Generation with optimum start in

DEVIlink with PWM control

2012 3. Generation with optimum start+end in DEVIreg Touch with PWM control

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Danfoss Electric Heating Systems | 28 DEVIreg™ Touch Training

Forecast Function

Optimum end (fade-out)

Why?

To avoid turning the relay on just before the comfort period ends and the economy period begins

How?

Defined by offsetting the comfort setpoint by using the intelligence/adaptiveness

when temperature is lowering less than 0,3-0,5°C

Time

Economy Temperature Reference

Comfort Temperature Reference

Temperature Reference

Backcast

Period Programmed Change

From Comfort

to Economy

Optimum end period

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Forecast Function

How to turn ”forecast” on / off?

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Stop energy waste

Features

3rd generation forecast function added with optimum shutdown of every comfort period

Benefits

Avoids unnecessary heating before economy periods

Example (Saved energy waste due to optimum end) Typical output installed 100 W/m2 Typical room size 4 m2 Average unnecessary heating 15 min / period Typical comfort periods (events) per week 12 Yearly energy waste (24 weeks) 29 kWh / year Energy price 0.2 EUR/kWh

5.8 € per year (6% yearly gross saving)

Time

Economy Temperature Reference

Comfort Temperature Reference

Temperature Reference

Backcast

Period Programmed Change

From Comfort

to Economy

Optimum fade-out period

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Window open function

What happens with the heating system

How to turn the “open window” function on/off

Value Selling

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Danfoss Electric Heating Systems | 33 DEVIreg™ Touch Training

Window open function

Why is it good ventilate?

Important regularly to replaced with clean fresh air

Short and powerful ventilation with many windows open

the furniture and surfaces shall not become cold

When it's very cold outside, you can air out a little shorter than normal

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Windows open function

What happens in the heating system?

A sudden drop in temperature is detected by thermostat

Temperature drop of approx. 1°C in a period of 4 minutes.

Thermostat is placed opposite the window

The thermostat to switch off heating for up to 30 min.

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Windows open function

How to turn the “open window” function on/off?

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Stop energy waste

Features

Automatic open window detection

Benefits

Avoid unnecessary heating when forgetting to shut an open window

Example (Saved energy waste due to open window function) Extra output due to open window 60 W/m2 Typical room size 4 m2 Time with open window ½ hour Daily energy waste 0,12 kWh / day No of days ventilating 150 days / season Energy price 0,2 EUR/kWh

3.6 € per year (4% yearly gross saving)

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Energy consumption

What is measured in DEVIreg Touch?

How to find it

Value Selling

Standard use case (in Value Selling slides)

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Energy consumption

What is measured in DEVIreg Touch?

Energy consumption for the individual installation.

Hour counter x installed power (from wizard)

7, 30 and total consumption since setup

The log will remember all for power cuts <24 hours (battery backup)

>24 hours power cut only total consumption is remebered

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Energy consumption

How to find it?

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Stop energy waste

Features

Stop Energy waste package

Optimum fade-out feature

Easy accessible timer

Automatic open window detection

Shortcut button to rare modes

Benefits

Realistic gross saving of 12% per year

Example (2/3 of potential gross saving) Optimum fade-out feature 29 kWh Easy accessible timer 13 kWh Automatic open window detection 18 kWh Shortcut button to rare modes 36 kWh Energy price 0,2 EUR/kWh Realistic saving out of potential 67%

12 € per year (12% yearly gross saving)

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Standard use case (in the Value Selling slides)

4 m² bathroom

100 W/m² under tiles

Average floor insulation (160-220mm)

Comfort / secondary heating

27°C floor temperature

2+6 hours of heating on 5 working days

15 hours of heating on 2 weekend days

150 days of heating per year

Gross energy consumption: 483 kWh

Energy consumption

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Danfoss Electric Heating Systems | 42 DEVIreg™ Touch Training

42

Use Value Selling Cockpit to make local figures

Energy consumption

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Stop energy waste

Features

Stop Energy waste package

Optimum fade-out feature

Easy accessible timer

Automatic open window detection

Shortcut button to rare modes

Benefits

Realistic gross saving of

60 kWh per timer thermostat per year

Example (2/3 of potential gross saving) Optimum fade-out feature 29 kWh Easy accessible timer 13 kWh Automatic open window detection 18 kWh Shortcut button to rare modes 36 kWh Realistic saving out of potential 67%

6000 kWh per 100 thermostats (Same CO2 reduction as 31.000 km in a Mercedes Viano)

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Trouble shooting

Factory and soft reset

Overview of settings

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Reset possibilities Factory reset

Power up (e.g. mount front part) while holding short cut button for 5 seconds

Soft reset

Set of settings generated from wizard (or imported) at the initial setup

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Trouble shooting

Overview of settings

Finding the setup code in the thermostat

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Stay in Touch!

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