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After Your Social Networking Succeeds
Seven Collaboration Techniques
To Increase Results
Susan McMillin, PMP, CISSP
1. Why are we working together?
2. What are we going to do?
From Ken Thompson
The Two Most Important Questions to Answer in any
Collaboration
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 2
1. Why are we working together on collaboration?
◦ Problems are complex, interdependent, ◦ Solutions are new, many possibilities◦ Lots of stakeholders◦ Working together is a skill that can be learned◦ We’re all in this together
2. What are we going to do today?◦ Explore Good Collaboration and◦ 7 Collaboration Techniques
Why and What
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 3
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com 4
What Does it Look Like?
Working together Mutual benefit Achieve an outcome Everyone gains from
the experience Everyone contributes
to the result Result may be
unknown at beginning
What is Good Collaboration?
1. Two Questions Approach2. Capture the Flag3. Artists, Patriots and Kings4. Beyond Brainstorming5. Three Way Voting6. Mary Poppins Method7. Score Boarding
Seven Collaboration Techniques
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 5
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com 6
Why and What – Define Goal
Who and What – Define Stakeholders
What do they needWhat do they bring
Who and How- Define Ground Rules
What and Who- Plan
Why and What- Met goal? What changes?
1- WhyWhat
2- WhoWhat
3- Who How
4- What Who
1 Two Questions Approach
2 Capture the Flag
1. Define Your Flag.2. Make sure everyone
knows the rules.3. Choose Your Team(s)4. Map the Territory5. Set Your Strategy
◦ Attack Strategy◦ Defense Strategy
6. Improvise to Capture the Flag
Have Fun With It.
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 7
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com
Susan McMillin, PMP, CISSP 8
3 Artists, Patriots, and Kings
•Interested in Beauty of the End Result•Unorthodox- Independent• All Good Ideas Win•Quantity of Ideas over Quality
Change Roles as Process Proceeds, Be Clear What Role You are In
•Interested in End Result•Everyone is equal•Consensus Driven•Common Idea or Plan •Best Idea Wins•Out of Many, One
• One person makes the final decision• Artists and Patriots for the Discussion- Monarch for the Decision•All Follow Monarch
Generate Lots of Ideas
Then a Miracle Occurs
Effective Plan for Results
4 Beyond Brainstorming
A Picture is worth a
Thousand Words.
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 9
Mind mapping Hierarchy Fishbone Ordered List Blob Diagram Sticky Notes
Common Collaboration Charts
Org
For Sorting Data
Chart
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 10
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com 11
Check group for agreement frequently.
Find easy things to agree on first.
Give an option to Yes or No.
5 Build Agreement with Three Way Voting
YES
NO
I CAN LIVE
WITH IT
Ask- What are we doing right? What is going well?
Praise Accomplishment, Achievement, Creativity
6 The Mary Poppins MethodIn every job that must be done, there is an element of fun. You find the fun and snap the job’s a game.
• Games increase creativity, improve problem solving , and engagement.
• Games have clear objective, rules, way to keep score.
Just a spoonful of sugar helps the medicine go down, in a most delightful way.
CIMA Fall ConferenceSusan McMillin, PMP, CISSP 12
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com 13
If you can’t measure it, you can’t manage it.
First Rule Of Empowerment (Ken Blanchard)
◦ Provide everyone with management data
◦ Immediate◦ Show progress and
performance Make it a Game
You get what you measure.
7 Score Boarding
Be Very Clear
Produces Results Win-Win Feels Good Creative Inclusive Is Fun Builds Bridges
Good Collaboration
1- WhyWhat
2- WhoWhat
3- Who How
4- What Who
Mile Hi PMI Chapter MeetingMarch 2012
Susan McMillin, PMP, CISSPwww.thehappypm.com 15
People have been collaborating since Prehistoric Times.
It is in our DNA.
You can do this!
You Can Do This!