@33voices

intelligent insights to advance your business and life

The following represents 10 highlights from the interview by @MoeAbdou,

founder & host of 33voices®.

Greg Shea & Cassie Solomon

Gregory P. Shea, PhD, is president of Shea and Associates, Inc and adjunct professor of management at the Wharton School of

the University of Pennsylvania

Cassie A. Solomon is the president and founder of The New Group Consulting,

Inc and has taught health care executives at Wharton’s Leonard Davis Institute and teaches change management to execu-

tives at Wharton’s Aresty Institute.

Stream interview Watch videoWatch videoNo.1

Change isn’t likely to succeed or fail due the charisma of the leader;it’s much more about designing an environment

that stimulates a desired behavior.

Stream interview Watch videoWatch videoNo.2

Initiating change is exciting,

but its executing it successfully that will demonstrate your impact.

Stream interview Watch videoWatch videoNo.3

Before you think about a change initiative,

first have:

Stream interview Watch videoWatch videoNo.3

Before you think about a change initiative,

first have:a clear definition of the operational problem

that ignited the change process

Stream interview Watch videoWatch videoNo.3

Before you think about a change initiative,

first have:and the specific behavioral change

that you’d like to see

Stream interview Watch videoWatch videoNo.4

Clear communication is to a change initiative what oxygen is to the body;

construct a portfolio of scenes that brings the outcome

you’re seeking to life.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Structure – Align your organizational structure

with your evolving culture.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Structure – Align your organizational structure

with your evolving culture.

33voicesGregory Shea - Align Organization Structure Wit...

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Workplace Design – Physical environment matters,

but don’t neglect the tools to help your team to execute.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Process – Make each step clear,

measurable and specific.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

People – Put your best people on your

most important priorities.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Acknowledging and rewarding behavior or punishment –

Beyond financial rewards, people want to feel valued and appreciated.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Distribution of info – Make information accessible

to those who need it.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Decide who decides – Be clear on who has authority

to make decisions on all levels.

Stream interview Watch videoWatch videoNo.5

All change is behavioral change.It’s a combination of these eight levers:

Measurement – How will you know success

when you see it?

Stream interview Watch videoWatch videoNo.6

In the end, effective change follows the mantra,

“to go fast, it’s best to start out slow”

Really reflect...

Before any change initiative, do you first define the behavioral

change you’d like to see?

Really reflect...

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