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Confidential© Equiteq 2016 equiteq.com
Growing equity, realizing value
Jason ParksDirector, Strategic Advisory ServicesPat WebbDirector, Strategic Advisory Services
5 ways to generate new consulting sales opportunities right now
Confidential© Equiteq 2016 equiteq.com
Sustained growth in a consulting firm is the result of small, continual improvements made in the sales and marketing process
Confidential© Equiteq 2016 equiteq.com
Of the 8 Levers of Equity Value, the Sales & Marketing Process is typically one of the most poorly performing along with the Market Proposition Lever
3
0
2
4
8
10
Market proposition
Intellectual property
Sales & marketing processes
Consultant loyalty
Management quality Sales & profit growth
Client relationships
Quality of fees
6
Confidential© Equiteq 2016 equiteq.com 4
Contents of today’s webinar
2. Getting clarity on targeting new prospects
3. Using secondary and primary research to fuel client discussions that open new opportunities
1. Harvesting more revenue from existing clients
4. Creating marketing content aligned with the buyer's journey to generate demand
5. Building momentum with structured campaigns
Key Takeaways and Questions
Confidential© Equiteq 2016 equiteq.com
1. Harvesting more revenue from existing clients
5
Proportion of effort by service and client
Serv
ices
Clients
New
60% 20%
Test new IP, be very
intentional!20%
Current
Curre
nt
New
The easiest way to grow sales is to sell more of what you already do to existing clients
The next step is to sell existing services to new clients, along with new services to existing clients
Do not try to sell new services to people you do not know (unless you are a start-up, or unless you wish to test new IP with them) – it’s difficult!
Confidential© Equiteq 2016 equiteq.com
1.1 Identifying current clients who have not yet bought the wide range of your existing services (the ‘white spaces’)
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Service Client A Client B Client C Client D Total
Service Line 1 100 50 7 157
Service Line 2 40 100 30 13 183
Service Line 3 60 5 10 75
Service Line 4 25 25
Total 200 105 90 45
Confidential© Equiteq 2016 equiteq.com 7
1.2 From the whitespace, create a sales opportunity plan, prioritize and plan outreach
Sales Opportunities Plan
Opportunity Customer Potential Value
Likelihood of Winning Action Responsible Complete by
date
Service Line 4 Client A 50K High Meet with CEO Jason March 1, 2017
Confidential© Equiteq 2016 equiteq.com 8
Strategic
Body Shopping
2. Getting clarity on targeting (and contacting) new prospects
Moving up the value chain impacts margins, equity value and brand perception
Before we start chasing every car, it’s best to start by identifying your ideal client
Two steps:Define your ideal clientBuild an outbound sales campaign
Confidential© Equiteq 2016 equiteq.com
2.1 Create your own list of 5 criteria for your target clients
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Some potential questions to consider (not an exhaustive list!) Question Criterion Relative
Importance
1 Which sector should the client focus on? Sector 30%
2Where should they be based or have a significant presence?
Geography 15%
3 How big should the client be?Size (Turnover $m)
25%
4At what level in a client's hierarchy do you want to have a relationship?
Contact level 15%
5 How important is it to build a lasting client engagement?
Client Loyalty 15%
What are the characteristics of your best client which you would most like replicated across your client base?
How can your proposition add the most value? Match your mission with your clients’ needs.
What client traits you would not like to see again in future clients?
Confidential© Equiteq 2016 equiteq.com
2.2 Building a prospect list of the newly defined ideal clients
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Five Key Steps
Proc
ess
Plan Build Develop Message ExecuteSelect
Select Relevant Companies
Gather Company & Contact Information Check Quality Load List onto
Company DatabaseIdentify Companies by Using LinkedIn
Populate a spreadsheet with company names
Use online tools in combination to collect information
Remove persons already present in database
Use relevant terms & filters within search function
CRM/Microsoft Excel Company WebsiteLinkedIn Business Plus
LinkedIn Business Plus
Data.com Prospector
Mailtester.com
Expl
anat
ion
Tool
s Identify key personnel and contact information
Identify key personnel and contact information
Identify key personnel and contact information
Verify that obtained email addresses are valid
Confidential© Equiteq 2016 equiteq.com
3.0 Use secondary and primary research to fuel client discussions that open new opportunities
• Look at ‘Thought Leaders’ in the area, including the big consulting firms, specialists in the field and competitors
• Identify 3 hot trends and issues, quantifying them wherever possible, and quoting sources
Approach
• A one-page summary of the key issues, supported by a few slides of more detailed explanations for use in the UVP workshop
Output
Secondary research Primary research
Confidential© Equiteq 2016 equiteq.com 12
4.0 Create marketing content aligned with the buyer's journey
Com
mitm
ent
Low
High
Identify problem or need
Research solutions
Establish buying criteria
Evaluate partners
Buy
Confidential© Equiteq 2016 equiteq.com
5. With clients and insights in hand, it’s time to Build momentum with structured sales campaigns
13
No Sales Campaigns Month 1 Month 2 Month 3 Status
1 Target List 1 Complete
2 Target List 2 Complete
3 Target List 3 Building
4 Target List 4 Planning
Confidential© Equiteq 2016 equiteq.com
5.1 Combine review of sales campaign programs with pipeline data to get a crisp view of effectiveness
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Monthly discounted pipeline ($)
April May June July Aug Sept Oct Nov Dec Jan Feb Mar -
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
Booked Hot (65%) Good (35%) Budget
Confidential© Equiteq 2016 equiteq.com 15
Summary - 5 ways to generate new consulting sales opportunities right now
Get clarity on targeting new prospects
• Create your own list of 5 criteria for your target clients
• Create a prospect list of the newly defined ideal clients
• Follow-up all old leads from the past 24 months with a targeted one-month blitz
Use secondary and primary research to fuel client discussions that open new opportunities
• Leveraging your delivery and marketing team, conduct secondary research to identify the top 3 hot topics and trends in your target sector
• Conduct primary research interview with existing clients to validate these topics and trends and identify their most urgent pain points
Harvest more revenue from existing clients
• Identify current clients who have not yet bought the whole range of your existing services (the ‘white spaces’)
• From the whitespace, create a sales opportunity plan, prioritize and plan outreach
Create marketing content aligned with the buyer's journey to generate demand
• Understand the buyer’s journey and identify any gaps in content at each stage
• Prioritize and create content based on highest ROI (e.g. short articles, case studies, infographics, explainer videos and webinars)
Build momentum with structured sales campaigns
• Schedule & assign accountabilities for sales campaigns
• Integrate campaign performance and pipeline reporting into regular sales cadence
Confidential© Equiteq 2016 equiteq.com
Question and answer
Confidential© Equiteq 2016 equiteq.com
More resources
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