5 Unique

Social Software Capabilities within the Enterprise

Lidia Vikulova| IBS

#1. Identify expertise

Expedite problem solving & learning as people can connect on topics of mutual interest

#2. Facilitate cross-boundary communication

Break down organizational boundaries

Breakdown silos of information

Increase transparency

# 3. Preserve institutional knowledge

Preserved knowledge can be reused by colleagues & future generation

#4. Leverage distributed knowledge

Generate new ideas quickly

Solve issues faster

#5. Discover emerging opportunities

Lidia VikulovaSocial Software Lover

lvikulova@yahoo.comhttp://effective-web-collaboration.blogspot.com/ Twitter: @vikulova

Image credits:•www.sxc.hu •Flickr.com•ibm.com