5 Golden Rules for Keeping Employees HappyB2B International

1. Communicate company goals and objectives.

Staff want to feel part of their organisation. They want to feel that they are kept informed on where the business is headed. It cannot be assumed that the workforce fully understands the short and long term business goals.

2. Reward people for their hard work and achievements.

It seems such an obvious thing to say but people do need to know that they are valued. Initiatives such as ‘Employee of the Month’ can help to showcase standout work among teams, but our research has shown that an even more effective reward can be an immediate acknowledgement of the efforts of staff, such as a simple “thank you” or “well done”.

3. Engage staff emotionally in the business.

Management teams have a vested interest in making their business an on-going success, so it’s easy for them to believe their staff are just as engaged. However, research shows that 60% of the UK workforce feel disengaged in their roles, and certainly don’t share the same passion for the company’s progress. Team building still plays a vital role in keeping employees happy.

4. Embrace change – with caution.

Change is inevitable as organisations mature. Our research tells us that management teams don’t always recognise that employees are not at the same level of understanding as to why change is necessary. Keeping staff informed as to why change is needed and what the benefits are for the workforce is crucial.

5. Treat everyone as an individual.

Not everyone thinks or feels the same. In fact, there are quite large differences between employees that often are not taken into account. For example, employees who have worked at a company for 4 to 10 years are most likely to be unsatisfied, while the more recent members of a team still have a rosy view and provide more positive feedback.

B2B InternationalBramhall House, 14 Ack Lane East, Bramhall, Stockport, Manchester SK7 2BY

Tel: +44 (0)161 440 6000 Fax: +44 (0)161 440 6006E-mail: info@b2binternational.comWebsite: www.b2binternational.com

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Five Golden Rules for Keeping Employees Happy