3P’s : People, Process, Product

By: Arya Setiadharma

Marcus Lemonis

CEO of Camping World, a USD 3 Billion business that controls 25% of Recreational Vehicle (RV) market in United States.

Judges a business with People-Process-Product principle.

The First “P” : PEOPLE

The most important “P”

People are the ones that make the difference

Right people effective, Wrong people destructive

Questions to Ask Yourself

1. Am I the RIGHT person for this job?

2. Have I been EFFECTIVE or DESTRUCTIVE?

3. Have my subordinates made my life EASIER or HARDER?

The Second “P” : PROCESS

Creating Process

Delivering Process

Selling Process

Questions to Ask Yourself

1. Do I understand the importance of the implemented Process in the company?

2. Do I have any idea how to simplify the Process without losing the essence of it?

3. Has the company process been run properly?

The Third “P” : PRODUCT

Excellent Product

Relevant Product

Questions to Ask Yourself

1. Do I believe in the product or service that I “sell” to the customer?

2. Does the product or service have the potential to be the leader in the market?

3. Do customers trust the product or service that the company provides?

Conclusion

3P’s can be used to analyze a division or even a department

PEOPLE are the difference makers

PEOPLE have to believe in the PRODUCT and PEOPLE have to do the right PROCESS

Thank you