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© 2016 NTT DOCOMO, INC. All rights reserved. Mick Etoh @mickbean, 10/4/2016 NTT DOCOMO 1 39works: Pursuing Innovations in a Big Company

39works: Pursuing Innovations in a Big Company

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Page 1: 39works: Pursuing Innovations in a Big Company

© 2016 NTT DOCOMO, INC. All rights reserved.

Mick Etoh

@mickbean, 10/4/2016

NTT DOCOMO1

39works: Pursuing Innovations in a Big Company

Page 2: 39works: Pursuing Innovations in a Big Company

© 2016 NTT DOCOMO, INC. All rights reserved.

Why Double-Deck Structure?

2

Empathysmart risk taking

Seeing the big picture.Hunger to achieve.

Entrepreneurs 0->1

MAXIMIZES STAFF UTILIZATION PURSUES THE FINANCIAL PERFORMANCE

Managers Elite 100->110

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© 2016 NTT DOCOMO, INC. All rights reserved.3

1st deck

2nd deck

Enterprise must have a double-deck structure.

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© 2016 NTT DOCOMO, INC. All rights reserved.4

Innovation Imperatives in a Large Co.1. Leverage the Corporate Assets: Human Resource, Delivery Channel, IPR, Big Data Platform, Brand, etc. 2. Embody the Corporate Vision. 3. Remove a small innovative team from the

politics, policies, procedures and processes a large company had built to support execution of its core business.

4. Get a full commitment from CEO. 5. Take Regulatory Risks.

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© 2016 NTT DOCOMO, INC. All rights reserved.5

https://steveblank.com/2014/11/11/why-corporate-skunkworks-need-to-die/

Lockheed Skunk Works® led by Kelly Johnson was responsible for its Advanced Development Projects – everything from the P-80, the first U.S. jet fighter plane, to the U-2 and A-12 spy planes.

Skunk Works

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© 2016 NTT DOCOMO, INC. All rights reserved.6

What “Skunk Works” should look like in 21st Century, Software Era?

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© 2016 NTT DOCOMO, INC. All rights reserved.7

• Want to increase innovation?

• Lower the cost of failure.

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© 2016 NTT DOCOMO, INC. All rights reserved.

AWS Re:Invent 20148

Keywords • Institution No vs. Individual Yes. • Speed • Make organization “nimble” • Experimental test w/ lowering the cost

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© 2016 NTT DOCOMO, INC. All rights reserved.99

Launch a mixed small team of Entrepreneur and Intrapreneur.

+ Establish an open innovation environment with

external resources. +

Utilize the parent company asset.

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© 2016 NTT DOCOMO, INC. All rights reserved.

Hustler Hacker Designer

10

Innovator Trinity

I

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Importance of Team Building

11© 2016 NTT DOCOMO, INC. All rights reserved.

• Most of predetermined plan may fail. Thus, nimble and well-focused team building must come first.

• The team must identify ROLES which make team well-focused and nimble.

• Big managers must trust the team, encourage them, and delicate the power to them. DON’T be a control freak.

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Being a member

12© 2016 NTT DOCOMO, INC. All rights reserved.

• You must know your role with a written text. • You must have love for the business domain, the team,

and the product. • You must have a desire for perfection. • You must be a customer of your product. • You may not outsource your technical work. • You must speak out to founders when they loose focus. • You do love your role.

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© 2016 NTT DOCOMO, INC. All Rights Reserved.

Learn

Data

Nimble Investment Decision

Flexible Budget Raise

Advisors

Voice of Customers

build

Product

Idea

measure

13

Lean Startup Model

Agile  Development

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© 2016 NTT DOCOMO, INC. All rights reserved.14

Communication Agents B2B Microservices Platform

Public infrastructure.

People/traffic  flow,  city  censor  data  

optimum  deployment,  detection/prediction    

local  government,  industry  collaboration

Facility operation Regional public transportation

Public safety/security  Disaster prevention

New transportation system

Drone control Full-auto-transportation  

(self-drive/navigation/parking) City planning

Sensor  data  Images,  video,  numeric

Data

Hardware  and  software  Network

Sensor

Image/video  recognition,  prediction

Machine learning

Customer  information.  History  and  favorite

CRM

Sharing  Matching

Optimal design

Multimodal  Processing  and  analysis

Statistical analysis

Cloud,  HPC  API

Computing

AI  professional  AI  system  design  Consulting 

Human  resources

Cleansing  Structured  anonymous

Data accumulation

Business  Model  Multi-domain  Alliance

Business  collaboration

Information  Management  

Credibility  assurance

Security

Dialogue,  recommendation  translation

Communication

vehicle  operation,  traffic  flow  data  

Traffic  control/management  

local  government,  industry  collaboration

Social  AI  platform

Our Asset: Social AI platform and its Assets

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© 2016 NTT DOCOMO, INC. All rights reserved.

AgricultureMedical Care

Parking Platform Next-Gem. TransportationSmart City

Drone Control System

Digital Marketing

IoT Hardware Manufacturing

39 Meister

Communication for Elder-Care

15

39Works Products

Coming Soon

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© 2016 NTT DOCOMO, INC. All rights reserved.16https://youtu.be/g-VghIDAHBg

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© 2016 NTT DOCOMO, INC. All Rights Reserved.

Iwaya

Manifacturing

docomoMarketing  Product  

Bitech  Electronics

Production  Management

Moore  Doll

IoT  Engineering

17

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© 2016 NTT DOCOMO, INC. All rights reserved.18https://youtu.be/n_t14Nb1qfk

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© 2016 NTT DOCOMO, INC. All Rights Reserved. 19

Smart  Parking  System

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© 2016 NTT DOCOMO, INC. All Rights Reserved. 20

Small Team of 10 from DOCOMO, xtone, Yukai Engineering

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© 2016 NTT DOCOMO, INC. All rights reserved.21

Way Forward

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© 2016 NTT DOCOMO, INC. All rights reserved.22

Innovation Engine of Bay Area

Talent

Market VC Ecosystem

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© 2016 NTT DOCOMO, INC. All rights reserved.23

Innovation Engine of ChinaManufacturing

Market Production Ecosystem

suggested by H.Tamura@Re:Public

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© 2016 NTT DOCOMO, INC. All rights reserved.24

Shenzhen Tianjinsuggested by H.Tamura@Re:Public

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© 2016 NTT DOCOMO, INC. All rights reserved.25

Innovation Engine of the Nordic Countries

Society

Citizen Experimentssuggested by H.Tamura@Re:Public

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© 2016 NTT DOCOMO, INC. All rights reserved.26credit to H.Tamura@Re:Public

IKEA@Denmark

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© 2016 NTT DOCOMO, INC. All rights reserved.27

A Possible Innovation Engine of Tokyo

Partnership without M&A

Steady Business Model

Engineering

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© 2016 NTT DOCOMO, INC. All rights reserved.

28

M&AIPO & Partnership

Tokyo Stock Exchange:the Mothers (Market of the high-growth and emerging stocks) section for high-growth startup companies. See also JASDAQ.

Market Capitalization > $10 Milion

average: $26.5M

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© 2016 NTT DOCOMO, INC. All rights reserved.29

Large Company = Planning Conscious Startup = Planning&Fulfillment

Cloud Native & Design Thinking 1. BizDevOps with Hands-on Development 2. Asset Embodiment with APIs 3. Team Building with Full-Stack Engineers

My Persistent Ideas