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SHRM Survey Findings: State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees
December 18, 2013
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 2
• This is part five of a series of SHRM survey findings examining employee benefits in the workplace.
• The following topics are included in the six-part series titled State of Employee Benefits in the Workplace:
» Part 1: Wellness initiatives » Part 2: Flexible work arrangements» Part 3: Health care» Part 4: Leveraging benefits to retain employees» Part 5: Leveraging benefits to recruit employees» Part 6: Communicating benefits
Introduction
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 3
• For the purpose of this survey, highly skilled employees are defined as employees with skills that are critical to the short- and long-term success of their operating unit or the organization.
Definition
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 4
Leveraging Benefits to Recruit Employees at All Levels of the Organization
• Do organizations leverage their benefits program to recruit employees? Approximately one-fourth (26%) of organizations reported leveraging their benefits program to recruit employees.
• What benefits offerings have been leveraged to recruit employees? Health care (81%) and retirement savings and planning (70%) still remain the top two benefits that organizations most frequently leverage to recruit employees. Compared to 2012, however, all benefits were leveraged more often in 2013, with the largest difference of 14 percentage points for leave benefits and professional and career development benefits.
• What benefits offerings will increase in importance to help recruit employees in the next three to five years? Organizations indicated that retirement savings and planning benefits (64%) and health care benefits (63%) were the benefits that would increase in importance the most with respect to recruiting employees.
Key Findings for Recruiting Employees at All Levels
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 5
Leveraging Benefits to Recruit Highly Skilled Employees
• Are organizations leveraging their benefits program to recruit highly skilled employees? Although one-half (50%) of organizations indicated having difficulty in recruiting highly skilled employees, only 30% of organizations reported leveraging their benefits program to recruit these applicants.
• What benefits offerings have been leveraged to recruit highly skilled employees? Health care (70%) and retirement savings and planning (61%) were the benefits most frequently leveraged to recruit these employees. Compared to 2012, the largest increases in frequency were flexible working benefits (33% to 55%) and leave benefits (34% to 46%).
• In the next three to five years, what benefits offerings will increase in importance to help organizations recruit highly skilled employees? In 2013, HR professionals indicated that retirement savings and planning benefits (70%) would be the most important benefit to leverage during recruit. Health care dropped to the No. 2 position, falling from 75% to 66%.
Key Findings for Recruiting Highly Skilled Employees
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 6
• About one in four (26%) HR professionals use benefits as a recruitment tool. Though not a significant number, many recruiters now advocate using a “total rewards” approach to attracting new employees, and they encourage leveraging an employer’s benefits package as part of that strategy. HR professionals cannot always use higher salaries as a draw for new talent because wage growth has been very weak in the post-recession economy.
• With medical costs on the rise and many workers unprepared financially for retirement, HR professionals should consider leveraging health care benefits and retirement savings and planning benefits as part of their recruitment strategy. Even with some uncertainty surrounding health care plans in connection with the Patient Protection and Affordable Care Act, HR professionals should view this benefit, if offered at their employer, as a valuable tool for attracting workers.
• Several studies have shown that members of the Millennial generation, or those born between 1982 and 2002, place high value on flexible work schedules and managing their own time. Many HR professionals have recognized this trend: More than half of respondents (55%) leveraged flexible working benefits to highly skilled employees in 2013, compared with 33% a year ago. If this benefit is offered at their employer, HR professionals should highlight this aspect of their overall benefit plans as a tool to attract younger, talented workers to their organizations.
What do these findings mean for the HR profession?
7
Leveraging Benefits to Recruit Employees at All Levels of the
Organization
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 8
Over the past 12 months, has your organization had difficulty recruiting employees at all levels of the organization?
Note: Respondents who answered “not sure” were excluded for this analysis.
Yes
No
26%
74%
23%
77%
2012 (n = 394)2013 (n = 351)
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 9
Over the past 12 months, has your organization leveraged your benefits program to recruit employees at all levels of the organization?
Note: Respondents who answered “not sure” were excluded from this analysis.
Yes
No
26%
74%
29%
71%
2012 (n = 377)
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 10
Which of the following benefits has your organization leveraged to recruit employees at all levels within your organization?
Note: Only respondents whose organizations leveraged their benefits program to recruit employees at all levels within the organization were asked this question. Respondents who answered “not sure” were excluded from this analysis. Percentages do not equal 100% due to multiple response options.
Health care
Retirement savings and planning
Leave benefits
Professional and career development benefits
Flexible working benefits
Preventive health and wellness
Family-friendly benefits
Housing and relocation benefits
81%
70%
50%
45%
43%
33%
33%
24%
80%
63%
36%
31%
30%
29%
27%
19%
2012 (n = 108)2013 (n = 88)
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 11
Within the next three to five years, what benefits offerings will increase, remain the same or decrease in importance in your organization’s efforts to recruit all levels of employees?
Note: n = 65-88. Only respondents whose organizations leveraged their benefits program to recruit employees at all levels within the organization were asked this question. Respondents who answered “not sure” were excluded from this analysis. Percentages may not equal 100% due to rounding.
Retirement savings and planning
Health care
Preventive health and wellness
Flexible working benefits
Professional and career development benefits
Family-friendly benefits
Leave benefits
Housing and relocation benefits
64%
63%
59%
56%
52%
50%
30%
11%
35%
37%
39%
40%
47%
49%
67%
71%
1%
0%
2%
4%
1%
1%
4%
18%
Increase in importance Remain the same Decrease in importance
12
Leveraging Benefits to Recruit Highly Skilled Employees
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 13
Over the past 12 months, has your organization had difficulty recruiting highly skilled employees?
Note: Respondents who answered “not sure” were excluded for this analysis. Percentages may not total 100% due to rounding.
Yes
No
50%
50%
49%
52%
2012 (n = 400)2013 (n = 353)
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 14
Over the past 12 months, has your organization leveraged your benefits program to recruit highly skilled employees?
Note: Respondents who answered “not sure” were excluded for this analysis.
Yes
No
30%
70%
31%
69%
2012 (n = 379)
2013 (n = 343)
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 15
Health care
Retirement savings and planning
Flexible working benefits
Leave benefits
Professional and career development benefits
Family-friendly benefits
Housing and relocation benefits
Preventive health and wellness
70%
61%
55%
46%
41%
35%
33%
25%
75%
58%
33%
34%
41%
28%
23%
24%
2012 (n = 116)2013 (n = 104)
Which of the following benefits has your organization leveraged to recruit highly skilled employees?
Note: Only respondents whose organizations leveraged their benefits program to recruit highly skilled employees were asked this question. Respondents who answered “not sure” were excluded from this analysis. Percentages do not equal 100% due to multiple response options.
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 16
Within the next three to five years, what benefits offerings will increase, remain the same or decrease in importance in your organization’s efforts to recruit highly skilled employees?
Note: n = 77-100. Only respondents whose organizations leveraged their benefits program to recruit highly skilled employees were asked this question. Respondents who answered “not sure” were excluded from this analysis.
Retirement savings and planning
Health care
Flexible working benefits
Professional and career development benefits
Family-friendly benefits
Preventive health and wellness
Leave benefits
Housing and relocation benefits
70%
66%
65%
56%
55%
47%
38%
12%
30%
33%
33%
43%
45%
51%
61%
75%
0%
1%
2%
1%
0%
2%
1%
13%
Increase in importance Remain the same Decrease in importance
17
Organization Demographics
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 18
Demographics: Organization Staff Size
n = 363
1 to 99 em-ployees
100 to 499 employees
500 to 2,499 employees
2,500 to 24,999 employees
25,000 or more employees
33%
32%
17%
12%
6%
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 19
Demographics: Organization Sector
n = 377
Privately owned for-profit
Nonprofit organization
Publicly owned for-profit
Government sector
Other
51%
24%
12%
11%
2%
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 20
PercentageProfessional, scientific and technical services 21%Health care and social assistance 17%Manufacturing 15%Government agencies 12%Finance and insurance 10%Educational services 9%Religious, grantmaking, civic, professional and similar organizations 5%Accommodation and food services 4%Administrative and support and waste management and remediation services 4%Construction 4%Mining 4%Transportation and warehousing 4%Arts, entertainment and recreation 3%Information 3%Retail trade 3%Real estate and rental and leasing 2%Repair and maintenance 2%Utilities 2%Whole trade 2%Agriculture, forestry, fishing and hunting 1%Personal and laundry services 1%Other 7%
Demographics: Organization Industry
Note: n = 375. Percentages do not equal 100% due to multiple response options.
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 21
Demographics: Other
U.S.-based operations only 80%
Multinational operations 20%
Single-unit organization: An organization in which the location and the organization are one and the same.
39%
Multi-unit organization: An organization that has more than one location.
61%
Multi-unit headquarters determines HR policies and practices.
59%
Each work location determines HR policies and practices.
4%
A combination of both the work location and the multi-unit headquarters determines HR policies and practices.
37%
Is your organization a single-unit organization or a multi-unit organization?
For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both?
Does your organization have U.S.-based operations (business units) only, or does it operate multinationally?
n = 381n = 381
n = 244
Corporate (company-wide) 73%
Business unit/division 16%
Facility/location 11%
n = 244
What is the HR department/function for which you responded throughout this survey?
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 22
SHRM Survey Findings: State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees
• Response rate = 11%• 441 HR professional respondents from a randomly selected sample of SHRM’s
membership participated in this survey• Margin of error +/- 5%• Survey fielded May 3-22, 2013
Survey Methodology
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 23
• SHRM Survey Findings: The Ongoing Impact of the Recession—Global Competition and Hiring Strategies
• SHRM Survey Findings: The Ongoing Impact of the Recession—Recruiting and Skill Gaps
• SHRM Labor Market & Economic Data: SHRM Economic and Employment Reports
• Staffing Management Resource Page
• Recruiting Internally and Externally Toolkit
Additional SHRM Resources
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 24
For more survey/poll findings, visit www.shrm.org/surveys.
For more information about SHRM’s Customized Research Services, visit www.shrm.org/customizedresearch.
Follow us on Twitter @SHRM_Research.
About SHRM Research
Project leaders:Christina Lee, researcher, SHRM Research
Project contributors:Alexander Alonso, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, Survey Research Center, SHRM Research
Copy editor:Katya Scanlan, SHRM Knowledge Center
State of Employee Benefits in the Workplace—Leveraging Benefits to Recruit Employees ©SHRM 2013 25
The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates.
About SHRM