2012 Tim Wade slides - Leading Change? Yes We Can!

© 2012 Tim Wade www.TimWade.com

Tim Wade www.TimWade.com

Understanding Human Responses to Change and the Psychology of

Change Management:

“YES WE CAN!”

TIM WADE


1. About Tim Wade (Slides 3-9) 2. Olympics – The 100m Sprint (10-12) 3. The Need for Change (13) 4. Awareness – how our brain responds (14-16) 5. Default mindsets and human needs (17-18) 6. Positive Possibility Thinking: V9 Profile (19-21) 7. Conditioning New Habits of Yes We Can! (22-24) 8. Cultivating a Positive Possibility Mindset (25-28) 9. Find out more at www.timwade.com

CONTENTS


About Tim Wade Improve Results, Increase Performance, Retain Staff

Tim Wade partners organisations to develop leaders and increase productivity. His results:

• Increases in productivity by 17%,

• Increases in retention 12%,

• Increase in morale by 35%,

• Increase in attendance by 27%,

• Increase customer satisfaction: 78%

• Increase employee and customer communication effectiveness: 100%

Book Tim Wade for your next event.

Tim Wade is a motivational business growth speaker who has a 17-year corporate and consulting success track record helping business improve operational productivity and team performance levels. His background in psychology and corporate leadership sees him help teams increase self-belief, develop empowering mindsets and deliver positive results.

Tim Wade has worked with audiences in Japan, Indonesia, Malaysia, Thailand, Dubai, China, India, Australia, USA, Korea, New Zealand, and Singapore. Clients include Microsoft, Motorola, Singapore Prison Services, Prudential, HSBC, American Express, UOB, National Institute of Education and many more!

Book Tim Wade Businesses all over Singapore , South-East Asia and Asia-Pacific are booking Tim Wade to: • Deliver motivational, engaging,

entertaining & inspiring keynotes at conventions and events

• Facilitate multi-day leadership retreats: change, growth, business development

• Train teams of leaders, managers and operational support staff to dramatically improve performance in line with HR practices

• Consult to business unit leaders with HR managers to ensure performance improvements and operational process improvements are delivered.

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& Team-building

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TIM WADE conducts highly interactive workshops


YOU

TEAMWORK

LEADING CHANGE

SUCCESS PSYCHOLOGY

PROFITABLE PRODUCTIVITY

BUSINESS GROWTH LEADERSHIP

Requires self awareness

“Relationship with Self”

Requires effective

interactions with others

“Relationship with Others”


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OLYMPICS


Goal Clarity, Learn Skills, Victor Mindset, Positive Action, Persistence When we think about the Olympics, or any sort of race, the purpose is to get to the finish line and fast. When we think about the things we want to do, share and have in life, it’s important to be clear on what those things are. Athletes know what their goal is. They know what direction they need to move, how to prepare, how to begin, how to end, and how to alter their execution plan during the race. They are willing to learn skills from mentors and coaches. They persist through physical and emotional pain by taking positive action and keeping fixed on their goal. Their mindset is positive and focused on victory. They believe they can do it and they take action daily to ensure they have the best chance of winning. Are you doing this too?


Organisational Goals:

More

More

More

More

More

DO SELL EARN

GIVE LAUGH

To do these better, we need to be better Communicators. To inspire OTHERS to do these better, we need to be better Leaders.

We need to increase our awareness of how we relate to ourselves and others.


Success = Effectiveness

GIVE More

SELL More

LAUGH More

EARN More

DO More

CHANGE Change Actions & Thinking

Better business is finding ways to increase effectiveness in all these 5 areas. Doing this will mean that we will face the need to change some things. Any improvement, growth, development and advancement requires change. But how to we feel about change? How do our people respond to change?


To Increase Results… First Increase Self-Awareness:

How am I behaving?

How do you work? What powers you? What drives you to do the things you do? And what stops you or holds you back?

To change our results, we need to understand the answers to these questions…


How? - Increase Self-Awareness

BROWN What you focus on looking for, you will see more of. Look for more brown around you, and you will see more brown and be less aware of everything else. Look for what is negative and impossible and destructive, and you will see more of that. Look for what is positive and possible and value-adding, and you will see more. Choose.


Your Brain’s Information Filter

Your brain filters out what you have told it to consider as unimportant through a mechanism called the reticular activating system (RAS). You tell your RAS what’s unimportant by: • specifying what is important (goals) • specifying what is unimportant (through prioritisation) • training it to respond to what is important (through your actions, decisions and habits, whether good or bad) You are training your mind (whether deliberate or accidental), and this creates the way your mind is set to respond to information… your mindset.


Like radio waves that are already all around us, we can tune into different types of mindsets. Which we choose is up to us, but it can be influenced by our workplace or environment and our strength of character. In the V9 profile there are 4 different mindsets that depend upon our relationship with ourselves, and our relationship with other people.


Fear and procrastination are mechanisms we employ to regain a sense of stability or control when things seem too uncertain or are changing too much. We have a need for Stability and a need for Change. These conflict with each other causing us stress because they are at opposite ends of an emotional continuum. When we have too much of one need and it feels uncomfortable, we tend to move away from it and towards the opposing need. This is what is commonly referred to as our “comfort zone”. If we change our emotion from discomfort to excitement, we learn to expand our comfort zone and accept more change. We will strengthen those we attach more emotional significance to. Four needs conflict and influence our emotional responses to situations. We need Change (variety, adventure, surprise, uncertainty) and yet we also need Stability (certainty, control, comfort), and we need Individual Significance (feel special, unique, stand out from the crowd) yet we need to also feel Team Acceptance (connection, love, belonging, part of the crowd).


The V9 Profile

• 4 conditioned mindsets • 9 characters we play • Seek Increase Awareness • Develop Victor Mindset • Lead Accountability (Decrease

Excuses) • Give more value • Increase Productivity

V9 was created by Tim Wade

The V9 Profile helps individuals increase their awareness of how they are behaving, how they are perceived, and what they need to do to shift to the Mindset of Victory…


V9 – 4 Conditioned Mindsets Find articles about the V9 Profile

at: www.timwade.com/media


Our goal is to oscillate between the 4 characters in the Mindset of Victory


Our mindset has been created by habit.

We need to change it by habit.

Change takes discipline, leadership, faith and positive reinforcement.

Leaders of change need help too, as well as guidance in their discipline, leadership,

faith and positive reinforcement too. Give them assistance, training, coaching and professional external support as well as

internal support structures.

“Successful people formed the habit of doing things that failures don’t like to do.” - Albert E. N. Gray, 1940

The above quote doesn’t say that successful people LIKE to do the things that failures don’t like to do. They might not like to do them either, but they form the habit

of doing them anyway.


2 Prerequisites for Overcoming Fear & Procrastination

Know Your BIG Goal Change Your & Why Mind…set

Specific, Clear Goals. Increase your Awareness


If we want to change our results, we first need to change our minds…

• We are conditioned to think a certain way (mindset)

• What we think about determines our moods/ our feelings / our emotions (character)

• Our feelings can determine the extent of our actions (motivation)

• Our actions determine our results

C T E A R

Most managers and trainers try to change results by addressing only a change in actions… they need to learn to go deeper. It is learnable.


Sometimes we miss things that are obviously in front of us because we’re focused on the wrong thing, or we presume… or we’re sleep deprived (1 hour less than optimum 8 hours can result in a 20% drop in alertness)!

Help your team make a habit of focusing on solutions, opportunities and goals and greater results will follow…


Cultivating a Positive Possibility Mindset Make a habit of deliberately tuning into only one “radio station” of the mind… deliberately choose to have the Mindset of Victory. To do this, practice looking for what is possible and what is value-adding… The easiest and most effective way to do this by asking better questions. Instead of “What’s wrong with this?” ask “How can I help this become even better?” Instead of “Why am I so fat?” ask “What can I do now to become even fitter?” Observe your own thoughts, language and focus when observing, describing or commenting about events, situations, ideas or other people. Also pay close attention to the stories you tell yourself or others about you.

This can be challenging as the roots are deeper and we are more convinced by them. It’s how we identify with ourselves… our identity. Are you REALLY who you keep saying you are? Did those things that happened in your past really happen TO you or did they perhaps happen FOR you? Change your mind.


“Successful people formed

the habit of doing things that failures

don’t like to do.” Albert E. N. Gray, 1940

Remember: just going through these slides is not enough. You must take positive action, even if it at first feels unpleasant!

If you need help: ASK.


Cultivating a Possibility Mindset: practice (repeat – like a chorus of a song) and create new habits

lead by example, push through resistance

Wooooo, ooo-ooo-ooo…. we sing YES WE CAN!


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