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DE 2010-TRENDS IN CUSTOMER MEDIA Customer Media Council 2010 Zeist april

2010 trends in customer media

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During the folowing Post bachelor eduction of the Customer Media Council those eight trends willbe discussed with the students by specialist and scientists.

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Page 1: 2010 trends in customer media

DE 2010-TRENDS IN CUSTOMER MEDIA

Customer Media Council 2010 Zeist april 2010

Page 2: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

1980 1990 2000 2010

Page 3: 2010 trends in customer media

Customer media gaan meer en meer over

content marketing.

CUSTOMER MEDIA

Customer Media Council 2010

Page 4: 2010 trends in customer media

Content marketing gaat meer en meer over

multiplatformcommunicatie.

CUSTOMER MEDIA

Customer Media Council 2010

Page 5: 2010 trends in customer media

WEES DAARWAAR JE KLANTEN ZIJN

MET RELEVANTE,AUTHENTIEKE, CREATIEVE

STORIES

CUSTOMER MEDIA

Customer Media Council 2010

Page 6: 2010 trends in customer media

8TRENDS

CUSTOMER MEDIA

Customer Media Council 2010

Page 7: 2010 trends in customer media

1.Een customer medium is

cross mediaal

CUSTOMER MEDIA

Customer Media Council 2010

Page 8: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 9: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

http://allerhande.ah.nl/

Page 10: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

http://allerhande.ah.nl/

Page 11: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

http://allerhande.ah.nl/

Page 12: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 13: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

ALLERHANDE Montly magazine (since 1956) Circulation 2.3 million, reach 4.2 million Digital magazine, with daily new recepies Weekly specials Games How to movies Personal cookbooks Shopping list GPS (*closest shop) In one click everything on your mobilephone

Page 14: 2010 trends in customer media

2.Een customer medium is

gesegmenteerd en gelocaliseerd

CUSTOMER MEDIA

Customer Media Council 2010

Page 15: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 16: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 17: 2010 trends in customer media

3.Een customer medium is persoonlijk en relevant

CUSTOMER MEDIA

Customer Media Council 2010

Page 18: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 19: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 20: 2010 trends in customer media

Customer Media Council 2010

AOKCUSTOMER MEDIA

Page 21: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 22: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 23: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 24: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 25: 2010 trends in customer media

4.Een customer medium biedt

waardevolle informatie

CUSTOMER MEDIA

Customer Media Council 2010

Page 26: 2010 trends in customer media

CUSTOMER MEDIA

F

Customer Media Council 2010

Page 27: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

• Zie van Ziggo• Magazine and website• Magazine 4 times a year• 3 million copies• Adressed• Website, daily refressed

http://www.ziemagazine.nl/

Page 28: 2010 trends in customer media

5.Een customer medium is

interactief

CUSTOMER MEDIA

Customer Media Council 2010

Page 29: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

http://www.yunomi.nl/

Page 30: 2010 trends in customer media

Customer Media Council 2010

CUSTOMER MEDIA

Page 31: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 32: 2010 trends in customer media

6.Een customer medium issmart rich en verrijkt de

database

CUSTOMER MEDIA

Customer Media Council 2010

Page 33: 2010 trends in customer media

CUSTOMER MEDIA

Bron: Smart rich mediaCustomer Media Council 2010

Page 34: 2010 trends in customer media

CUSTOMER MEDIA

Bron: Smart rich mediaCustomer Media Council 2010

Page 35: 2010 trends in customer media

CUSTOMER MEDIA

Bron: Smart rich mediaCustomer Media Council 2010

Page 36: 2010 trends in customer media

7.Een customer medium maakt

gebruik van social media

CUSTOMER MEDIA

Customer Media Council 2010

Page 37: 2010 trends in customer media

CUSTOMER MEDIA

AUGMENTED REALITY

Customer Media Council 2010

Page 38: 2010 trends in customer media

8.Een customer medium is

authentiek

CUSTOMER MEDIA

Customer Media Council 2010

Page 39: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 40: 2010 trends in customer media

CUSTOMER MEDIA

600.000 FANS

170.000 VIDEO VIEWS

312 PROPOPOSALS TO MARRIAGE

257 REQUEST FOR ADOPTION

27.000 FOLLOWERS ON TWITTER, MORE INFLUENCE THAN HILARY CLINTON

Customer Media Council 2010

Page 41: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010

Page 42: 2010 trends in customer media

Customer media zijn1. Cross mediaal2. Gelokaliseerd3. Persoonlijk4. Waardevol5. Interactief6. Smart rich7. Social media involved8. Authentiek

CUSTOMER MEDIA

Customer Media Council 2010

Page 43: 2010 trends in customer media

CUSTOMER MEDIA

ToenBereik kopen

Beleving creëren

NuBeleving creërenBereik realiseren

Customer Media Council 2010

Page 44: 2010 trends in customer media

Marketing nu is het creëren vanfunctionele platforms

met relevante en authentiekecontent,

Die we maken of latenMaken door de doelgroep

CUSTOMER MEDIA

Customer Media Council 2010

Page 45: 2010 trends in customer media

CUSTOMER MEDIA

THNXFOn behalf of the Customer Media Council

To keep yourself informed please register yourself at

www.customermedia.nl

Customer Media Council 2010

Page 46: 2010 trends in customer media

CUSTOMER MEDIA

Customer Media Council 2010