33
Capital MetroRail: Successful Launch and Lessons Learned Doug Allen Interim President/CEO Capital Metro Presented at APTA Rail Conference June 8, 2010

2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Embed Size (px)

DESCRIPTION

Doug Allen presented at the American Public Transportation Association annual rail conference in June 2010. Here's his presentation about the Red Line.

Citation preview

Page 1: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail: Successful Launch and Lessons Learned

Doug Allen

Interim President/CEOCapital Metro

Presented at APTA Rail Conference

June 8, 2010

Page 2: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Austin rocks!

• Point 1• Point 2• Point 3• Point 4 • Point 5 or

more

Page 3: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Except when you’re stuck in traffic…

Texas Transportation Institute: Austin Most congested medium size city in America

Page 5: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Express BusCapital MetroRail

Leander -AustinRound Rock/GtownManor/Elgin

Urban RailMuellerUT/Capitol/DowntownABIAMetroRailIntercity Rail

MetroRapid (BRT)Managed HOV LanesIntercity Rail

Austin - San AntonioAustin – Houston

All Systems Go! Long Range Transit Plan

Page 6: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail Overview of system

Implementation

Lessons learned

Successful launch

Future

Page 7: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

The Red Line

Urban commuter rail on existing tracks

32 miles, nine stations, six DMU vehicles

Peak period service on weekdays, 35-minute frequencies

Connector buses to central business district, State Capitol, and University of Texas

Constructed with local funds< $5 million per mile

Page 8: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail Stations

Leander Station

Lakeline Station

Crestview Station

Plaza Saltillo Station

MLK, Jr. Station

Howard Station

Page 9: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail system features

Real-time information and security cameras at stations

Ticket Vending Machines

Quiet zones and signal preemption; temporal separation

State of the art CTC system

Page 10: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail Vehicle: Stadler DMU Type 4

Sleek profileAdvanced crash energy management

Stronger, safer carbody

Self-propelled, Diesel/Electric: all functions powered by electricity

Custom AC system, reflective windows specific to hot Texas climate

Pending: FRA tank cage

Automated Passenger Counters

Security cameras

Wi-Fi

Page 11: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned
Page 12: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Federal Railroad Administration Waivers and documentation issues

23 issues related to– Vehicle– Plans– Procedures

Page 13: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

MetroRail Implementation

Page 14: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Vehicles – early

Facilities – on time

Systems - late

MetroRail Implementation

Page 15: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

March 2009 Original Start Date: Postponed

Page 16: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

What went wrong?

Systems did not function as intended

Crossing gates

Train detection

Communication delays

CTC logic (dual mode)SYSTEMS INTEGRATION

Page 17: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

What was done? Changed project oversight

Established procedures, project management structure, documentation

Conducted Hazard Analysis and Risk Assessment

Systematically diagnosed/corrected issues

Implementation and testing

Page 18: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Solving issues

Crossing gates

Train detection

Communication delays

CTC logic

– Signal maintainer expertise – Insulated joints

– Timer adjustments– Shunting management

– Installed radio-based system– Cellular for backup– Dedicated server

– Software changes; freight logic

+

Page 19: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Completing Readiness

Hired new contractor: Herzog Transit Services

- December 2009

Comprehensive line assessment

- January 2010

Corrective actions- January – February 2010

End to end testing- March 2010

FRA inspection, clearance- March 2010

Page 20: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Lessons Learned

Page 21: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Challenges to opening the line stemmed from lack of project organization, expertise and

management, not deficiencies in system concept.

Project Planning

– Define project early– Set adequate budget, schedule– Adjust if necessary– Plan system integration

1LESSON

Page 22: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Organization and Resources

– Avoid “starter system” mentality– Complex systems expertise– Develop partnerships early– Unified command and control (No silos!)

2LESSON

Challenges to opening the line stemmed from lack of project organization, expertise and

management, not deficiencies in system concept.

Page 23: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Project Management

– Establish procedures, controls– Documentation– Oversight, testing (Trust but verify)

3LESSON

Challenges to opening the line stemmed from lack of project organization, expertise and

management, not deficiencies in system concept.

Page 24: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

4– Team– Partners– Board– Community– Regulatory agencies

LESSON Communicate

Challenges to opening the line stemmed from lack of project organization, expertise and

management, not deficiencies in system concept.

Page 25: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Successful Launch

Page 26: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

March 22: Open for business!

Page 27: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

The “War Room”

Page 28: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital MetroRail early trends

Crush loads first week – now leveled to ~900 per day

One in 10 riders boards with a bike

Rail connector bus route ridership low

Demand for all-day and weekend service high

Page 29: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

On Time Performance: 98%

90% of riders have said they’d recommend it to a friend

Page 30: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

MetroRail Next Steps

Page 31: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Next Steps

Fuel tank cage design pending FRA approval

Schedule adjustments, possibly including weekend service

Bike management, marketing plans

Project development on extensions, enhancements

PTC

Page 32: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Capital Metro: doing our part to keep Austin rockin’

Page 33: 2010 APTA Rail Conference: MetroRail Successful Launch and Lessons Learned

Questions?