1© 2008 Cross Country Automotive Services, Inc. Proprietary and Confidential.

2009• CIO 100 Awards: OneRoad by CIO Magazine • MVP Quality Award by Customer Inter@ctions Solutions • CRM Excellence Award: Argosi.net by Technology Marketing Company (TMC) • Best in Class Contact Center Award (North America, World) by Contact Center World• Best Customer Service Award (North America, World) by Contact Center World• Best Technology Innovation (North America, World) by Contact Center World• Best Large Contact Center (North America, World) by Contact Center World• Best Recruiting Campaign (North America, World) by Contact Center World• Finalists for Best Customer Services, Best Contact Center Support Professional - Workforce Planning, Best Contact Center Trainer (North America, World) by Contact Center World• Best Use of Technology by Call Center Excellence Awards• Best Use of Voice of the Customer by Call Center Excellence Awards• Finalists for Best Executive, Best Marketing Organization, Best Contact Center, Best Product Team by American Business Awards• Achievement in Customer Excellence (ACE)™ Award by CustomerSat

Industry Awards

Serving over 75 million customers annually while maintaining our clients’ standards of excellence

• 2001 • 2002 • 2003 • 2004 • 2005 • 2006 • 2007 • 2008