How Jim Morrison can open Doors to Intranets

Virginia HenryManager, Knowledge and Learning, UnLtd

When you're strange no one remembers your name

People Are Strange. From the Doors 2nd album Strange Days 1967

From a crowd of strangers to a network of colleagues

Liberation from the thraldom of email

Email is useful, but it’s not good when.....

•Used as the default alternative to talking•Used as a comms blunt instrument:

•Type first, think later•Dozens of cc’s and, worse, bcc’s•Asking others when you could be looking for the answer yourself...

Colleagues just a click away

...and the profile tells you more

People power the intranet

Solving ProblemsThe Problem The Solution

No KM team Leadership team and key influencers as early adopters

No IT department Cloud hosted, supported solution – Igloo

“We don’t do tech....” User-friendly social software

“Who is... What is.... Where is?!” Clear navigation, induction training, regular refresher training

“Too much going on – can’t keep up!” Calendar channels, regular blogs, news updates

Private spaces, project teams, partner collaboration areas......

Access rights, dedicated group spaces, extranets.

Email requests – “can you send me......?” Respond with the URL

Start with the people, build the purpose and the platform becomes the place for the people who build the purpose....

People • Onboarding• Profiles• Collaboration• Ownership

Purpose• Knowledge• Resources• Support• Interaction

Place• First place

to look• First place

to share• First place

to learn• Virtual

office

Thank you!If you have any.....

or

......let’s talk later.

Thoughts to share