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DIAGNOSTICS TECHNIQUES FOR DUCATI SERVICE TECHNICIANS - 2013/2014 TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.

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CAN Bus Presentation

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DIAGNOSTICS TECHNIQUES FOR DUCATI SERVICE TECHNICIANS -

2013/2014

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1) Foreword to the diagnosis of electronic systems• The CAN network: Characteristics and advantages• Fault analysis on the road through the LOG function• Use of DMT tool

2) Guide for filling out the diagnosis technical report• The diagnostic path

3) Multistrada MY ’13 case studies

4) Hypermotard MY ’13 case studies

5) 1199 Panigale case studies

Course contents "Diagnostics techniques for Ducati service technicians - 2013/2014"

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Troubleshooting by means of this network should not be limited to a single control unit. In fact it implies diagnosis on several control units.

Each control unit can perform checks based on the information received from the other control units;

the use of the CAN protocol enables to simplify the electric systems of the motorcycles, making them more reliable;

fewer sensors are needed;

optionals can be installed without changing the electric system of the motorcycle completely.

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THE CAN NETWORK: CHARACTERISTICS AND ADVANTAGES

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The most common version features 2 twisted wires to reduce sensitivity to electromagnetic interferences.

The two wires are called • CAN H • CAN L

Each node analyses the difference between the two signals.

CAN: Physical level

0 V corresponds to logic level 1 while 2 V to logic level 0.

This ensures signal quality and insensitivity to noise or interference.

1.5V

2.5V

3.5V

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DIAGNOSIS OF A MULTIPLEXING NETWORK

Generally, a CAN network fault may be due to: node faults; conductor faults; node power supply issues.

1) CAN H/CAN L interruption2) Short-circuit to ground - CAN H/CAN L3) Short-circuit - CAN H CAN L4) Short-circuit to positive - CAN H/CAN L5) Short-circuit to ground of the two conductors6) Short-circuit to positive of the two conductors

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As each Bus has 2 120Ω resistances, their parallel value is 60Ω.This means that, when connecting a multimeter to the ends of the 2 wires, the rated value read should be 60Ω (55÷65Ω).

The checks can be carried out using:• an ohmmeter;• a voltmeter;• an oscilloscope.

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DIAGNOSIS OF A MULTIPLEXING NETWORK

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Analysis of a CAN network with the ohmmeter

Tool Ohmmeter

PIN Ω Value

1 – 2 603 – 4 605 – 6 607 – 8 60

9 – 10 601 – 9 0

2 – 10 01 – 3 01 – 5 01 – 7 02 – 4 02 – 6 02 – 8 0

DIAGNOSIS OF A MULTIPLEXING NETWORK

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Identification of short-circuit to ground of one conductor

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ToolOhmmeter

PIN Ω Value1 – GND 601 – Vbatt ∞2 – GND 02 – Vbatt ∞

DIAGNOSIS OF A MULTIPLEXING NETWORK

Tool Ohmmeter

PIN Ω Value

1 – 2 603 – 4 605 – 6 607 – 8 60

9 – 10 601 – 9 0

2 – 10 01 – 3 01 – 5 01 – 7 02 – 4 02 – 6 02 – 8 0

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Fault analysis on the road through the LOG function

It is possible to record the tests by using directly the DDS 2.0 software while it is performing a diagnosis on the selected system.The first step consists in choosing the 8 parameters that you wish to analyse.

The selected parameters must be calibrated according to the device to be analysed. Once the setting is complete, press the RECORD push-button to start recording.

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Why should we divide the parameters in a group to record the data while we are performing a reading with the self-diagnosis?

Logical order of reading: Dividing the parameters in logical groups allows to display simultaneously all the data referring to a component or a system to be tested (e.g. lambda sensors)

Analysis of the data over time: Often, the instantaneous reading does not clearly indicate the trend of a specific parameter, and above all it does not facilitate the comparison of several parameters read simultaneously but occurring at different times.

Storing a case: All records are stored «forever» in a DDS 2.0 personal database, where it is possible to retrieve the history of the analyses performed on a specific vehicle. Even more important is the fact that such analyses represent valuable information for comparing the data with other similar vehicles.

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Fault analysis on the road through the LOG function

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VIN

Date

Report Form: notification of

fault

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Fault analysis on the road through the LOG functionLicence

plate

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A B C

A) Zoom: enables to zoom in/out of the displayed areaB) Scrolling: shifts the acquisition time areaC) Cursor detail: indicates the exact value of the parameter at the black vertical line

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Fault analysis on the road through the LOG function

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Use of DMT tool

1) Probe connector2) Dot matrix LCD display3) UP key for menu navigation4) DOWN key for menu navigation5) USB, connector for recharge and connection to a PC6) Save/Canc, enables to select a desired function and to save or cancel the measurements performed7) Power / Esc, tool on and off key. It is also used to exit the function menu

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Use of DMT tool

1) Fitting for compression test with small spark plug2) Fitting for compression test with large spark plug3) Fitting for fuel pressure test No. 14) Fitting for oil pressure test5) Fitting for fuel pressure test No. 26) Fitting for fuel pressure test on a junction7) Extra fitting for oil pressure test8) Pressure probe9) Current probe10) USB cable11) DMT12) Belt Analyzer (not available in the kit)

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Use of DMT tool

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Keep POWER pressed for more than 3 seconds to turn on the tool

The tool automatically recognises the type of probe connected and displays the relevant menu with the available functions.

The current tests with the DMT should always be considered solely to analyse the absorption of the electric system of a motorcycle with key on OFF. Maximum current read by this tool is 10 mA.

The current test menu includes the functions: Ammeter, instantaneous reading of the value of

the current absorbed by the motorcycle. Check, preliminary current absorption test on a

motorcycle in key-off status.

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Use of DMT tool

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Prior to initiating the reading, the menu will prompt operator to check whether the motorcycle is in the key-off status. After that, a 90 second countdown will be started in order for the control units to perform the power latch phase

At the end of countdown, the tool starts measuring the current.

AmmeterMode

CheckMode

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Use of DMT tool

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CheckMode

TEST PASSTest successfully carried out.

The current absorption is below the maximum threshold required. Carry out measuring all the same, using the ammeter menu and fill in an information report on Youtech.

TEST CHECKThe test shows "faulty" absorptions. It is necessary to check the motorcycle electric system to find out the cause for the excessive current absorption. Try to recharge the battery and fill in the relevant assistance or pre-approval request on Youtech.

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Use of DMT tool

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Disconnect the battery system negative pole and fit the DMT cable in series connection between the battery and the negative pole itself.

- +

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Guide for filling out the diagnosis technical report

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What are the advantages of a standard diagnosis mode?

Repeatability (same method independently of the fault) Fast identification of the fault Certainty of the diagnosis (reduces the risk of useless

replacements)

The aim of this form is to encourage the organisation of a diagnostic process. The participant

has to fill in the form completely. The diagnostic path can be summarised in 7 steps:

1. collecting the information about the motorcycle and the condition of the instrument panel.

2. Scanning the motorcycle electronic system: GLOBAL SCAN

3. Specific diagnosis of the control unit showing the fault or connected to the signalled fault

4. Check DTC for any SAT bulletins or TIPS relevant to the fault under test

5. Electric diagnosis of the components

6. Electric diagnosis of the battery absorption condition in key-off status7. Final considerations and solution

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First of all, what is needed to start a correct diagnosis? Collecting all the information about model and outfitting Collect the information relevant to the fault reported by the customer

Vehicle Model: DUCATI MULTISTRADA 1200 S/T Year: 2013 Accessories and optionals:

HANDS FREE TAN K PLU G, HEATED HANDGRIPS, ANTI-THEFT SYSTEM

Performance Kit:

NO

VIN ZDMA300AAAA000010 Reported fault: Faulty battery discharging - after one month the battery is completely down.

DSB (Key ON) visual status description

Dot-Matrix display:

No fault signalling

GEAR OK DTC OK Turn Indicators OK Odometer 12352

EOBD OFF ABS OFF OIL ON TEMP 20

Guide for filling out the diagnosis technical report

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The Global Scan is the first diagnostic check that enables to gain an overview of the condition of electronic systems available on the motorcycle:

status of the faults present software compatibility available software updates whether VIN number is correct

DIAGNOSTIC PATH

1 GLOBAL SCAN

ECU status/errors

System

Expected SW/ SW

compatibility

SW vers.

SW avail. for

download

VIN Correct VIN?

(OK – KO)

ERR ECU MELCO D / D 3 NO ZDMA300AAAA000010 OK ERR BBS -- / -- 38 NO ZDMA300AAAA000010 OK OK DSB MTA G / G 2 NO ZDMA300AAAA000030 KO OK HAND FREE A / A 50 YES

Missing ABS Bosch -- / -- 0 NO

Guide for filling out the diagnosis technical report

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The data collected by the Global Scan, the information from the customer and the info read on the instrument panel will give an indication on where to start the check.

The main operations to consider are:1) self-diagnosis, using DDS2.0 for the control unit showing ATT (live) or MEM

(stored) errors

2) electric tests by checking voltage, current, resistance and continuity by means of a multimeter

3) electric tests by checking the current absorbed by the motorcycle in key-off using the DMT tool.

Guide for filling out the diagnosis technical report

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The step following Global Scan consists in selecting the control unit from which the self-diagnosis should be started and in filling in completely the table of unit 2.Besides the list of errors, the following fields - which are essential for a correct diagnosis - must be present and must be completed.

• ECU info• Engineering parameters• Statuses• Activations• Settings.

2a Control unit diagnosis:

Error page: Description Status Part no.

CAN – ABS data lost ATT U0121

Parameter page Status page Description Value Description Value Rear wheel speed 0.0 Suspensions control unit

present Present

Front wheel speed 0.0 Tyre sensors present Not present

System voltage measured in th BBS

12V ABS present Present

Fuel level 0.0 Litres Anti-theft expected Not Present

BBS odometer 12352 km

Guide for filling out the diagnosis technical report

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Use the activation page to find out whether any of the actuators is not working properly. Warning: in case of errors on the actuators, some of the activations may not be available. Complete the settings field with the info on what has to be used after fixing the fault.

After checking for faults in the control units as described above in unit 2, now check if any SAT service bulletins and/or Tips&Tricks referring to the signalled problem or to the diagnosed errors are available:

Activation page Settings page Description Value/notes Description Value/notes Exhaust valve activation Done / KO Restore CAN line Done / KO Fan activation Done / KO Reset ECU debug packages Done / KO Reset gears Done / KO

3 Check availability of SAT TB and/or Tips&Tricks

SAT / Tips&Tricks reference

Bulletin description Useful?

887-SAT DDS 2.0 FUNCTIONS FOR HYPERMOTARD AND HYPERSTRADA MODEL YEAR 2013

YES

Guide for filling out the diagnosis technical report

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Relying on the information collected and the checks carried out in the units as described above, assess whether it is necessary to perform one or more electric tests using a multimeter:

It is a good practice to carry out general checks when examining an electric system, such as check of fuses, power supply and ground points of control units and actuators. Besides, check electric continuity of the affected wiring branches.

4 Electric diagnosis

Part Type of measurement (Resistance-Voltage-

Current)

Check points Description Value Outcome (ok – ko) Pin (PM) Pin (PM)

ECU Resistance 38 (ECU) 47 (ECU) Engine rpm sensor

resistance with disconnected connector

1.5kΩ OK

ECU Voltage 52 (ECU) GND TPS power supply 4.1V KO

BBS Continuity 11 (BBS) 51 (ECU) CAN L line 0Ω OK

Guide for filling out the diagnosis technical report

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The DMT tool will allow checking the battery absorption:

5 Electric diagnosis - Current absorption test

Absorption (mA) Outcome (OK – KO)

Service solution to be adopted

0.3 mA OK If OK, perform a battery check-up with recharge and date check. If KO, check YouTech for availability of a SAT TB relevant to the problem. If it is not available, fill in a request form.

6 Fault fix - Final comments

In this final part, divide the comments to the case study in three points:

1. Further symptoms: accurate listing of all the symptoms detected besides the reported fault

2. Causes for the fault: describe what is generating the conditions for the fault being analysed

3. List of corrective measures to fix the fault

Guide for filling out the diagnosis technical report

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Case studies under test

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1) Multistrada MY ’13 case studies• DSS fault• Suspension control fault • Faulty battery consumption

2) Hypermotard MY ’13 case studies• Erratic speed and power loss• Misfiring

3) 1199 Panigale case studies• Partial operation of left-hand switch• Failure to start the vehicle• ABS system fault

GOOD LUCK WITH YOUR WORK!!