specialists in strategy & complex chance processes

SATC 7 JULY 2016

APPRECIATING THE ROLE OF THE PARATRANSIT SECTOR IN THE QUEST FOR SUSTAINABLE

URBAN MOBILITY IMPROVEMENTS

05/02/2023

The case for investing in paratransit capacity – early lessons from the Cape Town N2 Express Joint Venture

experience

Nico McLachlan ODA

FOCUS OF THIS PRESENTATION

01 To share some lessons learnt from MyCiti phase 102 To put forward “A new perspective” on paratransit capacity building03 To provide an overview of the N2 Express Capacity Building Program04 To stimulate discussion on wider application possibilities

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PHASE 1 LESSONS

Time spent on matters such Market Share determination, settling Compensation and forming VOC s by far outstripped time spent on “developing human capital and building institutional capacity”

WHAT WE SPENT TIME ON SETTLING COMPENSATION…

WHAT WE SPENT TIME ON NEGOTIATING CONTRACTS…

WHAT WE SPENT TIME ON GETTING READY TO OPERATE…

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PHASE 1 LESSONS

Capacity Building was dealt with as an after- thought and mostly on a crash course basis

PUT YOUR HELMETS ON!

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WHAT IS CAPACITY BUILDING?

1. Capacity Building is not just Training2. Capacity Building needs to be

understood as:2.1 Investment in Knowledge & Skills

development, but also in changing beliefs & attitudes

2.2 Building Institutions, and 2.3 Changing Regulation to enable a

new game plan to unfold

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BUILD INSTITUTIONS

VOC Board

COO

Fleet Operations

CEO CFO

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THE N2 EXPRESS CAPACITY BUILDING PROGRAM 1. July 2014: Initial Objective: To build

sufficient human capital to govern & manage two VOC s

2. October 2015 Council adopts Industry Transformation Program

3. Revised Objective: To build sufficient human capital to govern & manage two RTC s, a number of pilot TOC s, and to participate in the structures of future VOC s

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THE N2 EXPRESS CAPACITY BUILDING PROGRAM

Year 1: 84 candidates nominated by 27 Associations

Learning potential assessment!

Focus 1. Introduction to Company Law & Corporate

Governance;2. Introduction to Management; 3. Introduction to Transport Management

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THE N2 EXPRESS CAPACITY BUILDING PROGRAM

Year 2: 74 candidates

In –depth psychometric assessments

16 candidates: Application of SA Companies Act 26 candidates UCT Center for Transport Studies Certificate in

Transport Management 10 candidates Financial Administrators Program5 candidates Human Resource Officers Program 5 candidates Office Mgt Program 12 Apprentices (Mechanical, Auto – electrical & bus body

repair)

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THE N2 EXPRESS CAPACITY BUILDING PROGRAM

Year 3: 65 candidates

25 candidates Facilities Mgt Program 8 candidates Management Development Program

(Transport Operations)10 candidates Financial Mgt Program5 candidates Human Resource Mgt Program 5 candidates Office Mgt Program 12 Apprentices (Mechanical, Auto – electrical & bus

body repair

ALIGNING THE CAPACITY BUILDING PROGRAM WITH THE INDUSTRY TRANSFORMATION PLAN

PROVIDING THE HUMAN CAPITAL TO GOVERN, MANAGE & OPERATE FUTURE VOC S, RTC S AND TOC S

Towards a Future StateI N D U S T R Y T R A N S F O R M AT I O N

TOC

RTCRegional/PTI based

Khayelitsha M Plain

Association A B C D E F G H I J K L M M N O P Q

VOC

A B

IRT Phase 2/3/4

Vehicle Operator CompanyAffected TOCs

EQUIP THE TAXI INDUSTRY TO MANAGE RANKS, PUBLIC TRANSPORT INTER-CHANGES AND

PASSENGER MOVEMENT ON NMT INFRASTRUCTURE

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EQUIP THE TAXI INDUSTRY TO ESTABLISH SUSTAINABLE TRANSPORT OPERATIONS

Shifts required 1. From daily cash earnings to profit & loss;2. From inefficient many to super efficient few; 3. From one size fits all to “best fit” fleet mix; 4. From peak hour commuter service to

scheduled and complementary services; 5. From single revenue source to multiple

revenue options;

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QUESTION FOR DISCUSSION

Have we properly assessed the needs for minibus taxi industry capacity building, and are we

actively beginning to address these needs?

I Unit F3, 155 Loop Street, Cape Town 8001 I PO Box 16526, Vlaeberg 8018 I I +27 (0) 21 422 2970 I +27 (0) 21 422 2934 I info@oda.co.za I www.oda.co.za I

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