Utell Orbitz Webex

Utell – Orbitz Worldwide Overview

Agenda

• Corporate Overview

• Global Online Travel Landscape

• Orbitz Worldwide Strategy and Mission

• Opportunities

ORBITZ WORLDWIDE OVERVIEW

$11.5B Bookings 140+ Countries1,500 Employees 16 Languages18M Visitors / mo.

Orbitz Worldwide Brands

Key Points of Sale – Americas

Key Points of Sale – International

Increasing International Mix

21%

23%

29%

0%

10%

20%

30%

2009 2010 2011

ONLINE TRAVEL LANDSCAPE

Global Travel Market & Online Share ($B)

Source: PhoCusWright, Global Online Travel Overview Second Edition

28% 30% 31% 33%

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

2009 2010 2011 2012

+6%+6%

+7%

+11%+10%

+13%

Brand or ChannelMonthly Unique

Visitors (000)

Expedia 19,367Priceline 12,732

Orbitz Worldwide 10,881Southwest Airlines 8,586

Kayak 7,251Fareportal Media Group 6,491

Travelocity 6,405Delta Airlines 5,512

Marriott 5,436AOL Travel 5,237

Monthly Unique Visitors

Source: comScore, April 2012

63%37%

2010 Actual 2012 Estimated

63%

37%

Third Party Bookings Remain Consistent

Source: PhoCusWright, Global Online Travel Overview Second Edition

Less Than Half of OTA Shoppers Actually Book on OTAs

6%

4%

5%

7%

31%

47%

Other

Retail Agency Call Center

Retail Agency Website

Supplier Call Center

Supplier.com

OTA

Source: PhoCusWright, 2010

ORBITZ WORLDWIDE STRATEGY

Our Mission: Unlock the joy of travel by becoming the travel expert for the world, where our customers easily find and book personalized travel options

Unlock the joy of travel by becoming the travel expert for the world, where our customers easily find and book personalized travel options

Common technology platform positions us well for innovation and growth in 2012 and beyond

2012 Strategic Initiatives

Marketing optimization

Funneloptimization

Data infrastructure

Mobile

Significant Turn Around at ebookers Since Platform Migration

$108

$135

$176

$0

$50

$100

$150

$200

2009 2010 2011

ebookers Net Revenue, $M

Strong top and bottom line performance since global platform migrationebookers 23% of total OWW revenue in 2011, up from 15% in 2009

+26%

+31%

page 16

Site optimization

Eliminating speed bumps to improve conversion rate

PersonalizationBooking PathSearch ResultsLanding Page

Hotel Card:• First test yielded 3%

increase in conversion rate

Site Optimization:

Landing Page Search Results Booking Path Personalization

• Second test yielded 2% further lift in conversion

Mobile

Mobile Website

Native Apps

Delivering intuitive search-and-book experiences designed from the ground up for mobile devices

$108

$135

$176

$0

$50

$100

$150

$200

2009 2010 2011

ebookers Net Revenue, $M

+26%

+31%

page 19

Data Infrastructure

Investing in infrastructure to allow us to deploy analytics more broadly

Data hungry applications

Reporting &

insights

Reporting & analytical insights

Storing large amounts of data

Our Locations and People

• Australia• Canada• China• Finland• France

• Spain• Sweden• Switzerland• Thailand• The Netherlands

• Germany• Hong Kong• India • Ireland• Israel

• Italy• Japan• Latin America • Mexico• Singapore

• UK• United States • Vietnam

Industry Leading Global Technology Platform

A Leading Managed Travel Provider

Source: OWW Internal Data – growth trends using base year 2008

0%

10%

20%

30%

40%

50%

60%

2009 2010 2011

Room Nights

Growth Trends

Business Advantage

Private label distribution channel has grown impressively and represents significant growth opportunity

2009 2010 2011

2 year CAGR 55%

U.S. Private Label Distribution Channel Room Nights

OWW Distribution: New Partner in 2012

American Express Customer Base - Lodging spend

Average Daily Rate Room Category Mix

American Express Consumer Travel customers book rooms at higher room rates compared to the industry average both online and offline, and choose more premium room categories.

Standard 42%

Concierge/Suite 22%

Premium 35%

*This is an overall Average Daily Rate and it can vary by market. For example, the average CTN online rate for NYC is $374 and the ADR for offline is $652. The industry average rate for NY is $274.

$123

$220

$465

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

IndustryAverage

CTN Online CTN Offline

Partner opportunity: Participation criteria

Partner RequirementsProvided by American Express

Travel

• Best-in-class offer exclusive to CTN

• Bookable through Orbitz promotion path

• 45 day booking and 60-90 day travel windows

• Discounted rates (minimum 20% depending on market), value add amenities, or comp nights

• Limited minimum night stay requirements

• Double Membership Rewards points on all prepaid bookings

• Pay With Points on all prepaid bookings

• Multi-channel offer-specific marketing, reaching millions of travel-engaged CMs

• Multi-channel program-level marketing to drive awareness and sales

• Access to CTN agents (education, training, and incentives)

OPPORTUNITIES

Importance of Promotions

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Americas APAC EMEA

With Promotion No Promotion

Importance of Packaging

Package Mix by Region

Opportunities: Global Brands with Global Reach

Merchandising and Point of Sale: Leverage Our Base

Private Label Promotions

Corporate Travel

Partner Marketing

Global Merchandising

Site-Wide and Flash Sales

Twitter Giveaways

Facebook Contests

Global Merchandising – Insider Steals

Global Merchandising – Mobile Steals

Performance Marketing Programs

Three Main Takeaways

• Global brands and reach

• Broad and diverse Merchandising capabilities

• Importance of promotions and packages

Thank you for your partnership