Tourister - Connecting Travellers with Quality Tours in Asia

tourister.coquality tours in asia

MEET TANAKA

Tanaka is young girl who loves travelling in and around Asia.

She loves the clean beaches in Philippines and frequents Bangkok backstreets to satisfy her taste buds.

This time she wants to go to Vietnam and on the way would love to see Angkor Wat in Cambodia

But…

She doesn’t mind museums and monuments but would love to discover local places and not only

mainstream locations.

She wants to try the local food where local people love to eat rather than just the tourists. She knows she

can handle the exciting flavours and spice the locals enjoy.

She doesn’t speak Vietnamese and Cambodian. She knows if she wants to “Go Local”, she needs help.

She remembers some of her classmates went to Vietnam last summer holiday. It would be great to get

some info from them.

MEET JOHN

John is a tour operator in Ho Chi Minh and offers different tour packages in multiple cities through his network of agents and other operators.

His company employs a few staff in two different locations but…

He would love to attract more domestic travellers

He doesn’t have enough staff to communicate in different languages and create marketing materials to

serve all the different customers properly.

He knows different travellers have special tour requirements. He would love to listen to their unique demands and create new and better products for his

customers.

With the number of online platforms increasing, he doesn’t have full-time staff to manage his social media, communication channels, and business listings all over

the internet.

He understands that it is very important to do SEO and Online Marketing for his website but can’t afford

the extra operating expenses and effort.

So…

tourister.co

Helps Tanaka

Tanaka downloads tourister on her phone

WITH TOURISTER TANAKA CAN• Browse unique and local tours in Cambodia, Vietnam and other countries

• View the content in her language

• See what her friends like or dislike and how they felt about a particular experience

• Be able to browse her friend’s images from the tour

• Express interest in new tour or book an existing tour from her phone

• Check who else has signed up for a particular tour and communicate with them and make new friends

• With Tourister points make money and get free offers while interacting with the site

John signs-up at tourister on his computer

WITH TOURISTER JOHN CAN• Submit his unique tour listings and prices

• Tourister staff helps him translate the content in to various other languages

• Update his Facebook page, trip advisor and other internet presences from the tourister backend

• Communicate with customers who have booked his tours

• View unique tour requests from travellers around the world

• View feedback from customers and reply

• Advertise free offers and benefits to attract customers, increase customer satisfaction and maintain customer loyalty

• Attract domestic as well as international tourists

MEET KINGSLEY

Kingsley runs a restaurant which is popular with travellers as he provides different food than the streets at affordable prices.

His restaurant is usually packed with travellers and has many satisfied customers.

But he would love to attract locals and ex-pats for a more stable customer base

He would also would like to effectively market his brand to more tourists

Kingsley signs-up at tourister on his computer

WITH TOURISTER KINGSLEY CAN• Submit his restaurant and menu on the site

• Tourister staff helps him Translate the content in to various other languages

• Market his individual menu items and his restaurant on Facebook, trip advisor and other major sites.

• Communicate with customers who have reviewed his business

• View feedback from customers and reply

• With Tourister points, advertise free offers and benefits to attract customers, increase customer satisfaction and maintain customer loyalty

• Attract local customers

tourister.coconnecting travellers locally

TOURISTER FOR USERS

• Find better, locally run tours in different countries all in one place

• Book tours online

• Create unique tours and gather interested travellers

• Discover authentic and hidden local places to eat

• Share experiences, upload images

• Write reviews, comments, share and earn Tourister points which can be converted to food, drinks or tours

• Get offers from businesses for deals on food, drinks and tours.

TOURISTER FOR BUSINESS

• Submit business for listing

• Connect with global and local customers

• View unique requests for tours and offer services

• Sell tour packages online

• Update pages on other sites from tourister backend

• Get content translated in to major languages by Tourister Consultants to reach a wider market

• Advertise offers and loyalty points to attract new customers

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TOURISTER PLATFORM

• Web Application

• Android App

• IOS App

• On the ground Tourister representatives

tourister.comarket size

TOURISTER MARKET SIZE

• Target Market : Vietnam, Cambodia, Laos, Philippines, Thailand, Malaysia, ( Nepal, India, China in second phase )

• Vietnam alone gets 12 Million Visitors every year.

• There’s no shortage of tour operators and service providers. They just need a common platform.

View document entitled “International Visitors to Vietnam” for details.

VIETNAM MARKET FACTS

• In addition to the 12 million visitors, domestic tourists were estimated at 35 million in 2013 (increase by 7.69% from 2012)

• The economy of Vietnam has transformed from an agrarian to a service economy. More than a third of gross domestic product is generated by services, which includes the hotel and catering industry and transportation. The manufacturing and construction (28%), agriculture and fisheries (20%) and mining (10%) have much smaller shares.

• In 2013,according to Hayes & Jarvis, Vietnam was ranked a top 7 most popular British long-haul destination, outperforming Thailand.

TOURISTER MARKET SIZE

• Cambodia received total of 4,210,165 foreign tourists in 2013 (increment of 17.5% from 2012)

• Laos received a total of 3,779,490 foreign tourists in 2013 (increment of 13.49% from 2012)

• Philippines received a total of 4,681,307 foreign tourists in 2013 (increment of roughly 10% from 2012)

• Thailand received a total of 26,735,583 foreign tourists in 2013 (increment of 19.60% from 2012)

• In 2012, Malaysia recorded 25.03 million tourist arrivals; a growth of 1.3% compared to 2011.

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TOURISTER OPERATIONS

• Tourister will have ground staff to cover the sales and marketing in the beginning of the operations. Our target is to hit 10 cities within the first 6 months of operations

• Tourister Reps will scout new tours, select restaurants and hotels to list on the site. Quality and Value for money are the priorities

• Tourister Reps will reach out to new customers (travellers). This is in addition to our online sales.

• Content translations and verification will be handled by translators in the head office.

• Online payment will be collected and distributed to Tour Operators from the head office.

TOURISTER OPERATIONS

View document entitled “Soft Launch Road Map” for clarity.

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TOURISTER FUTURE

• Expand to immediate locations like Malaysia, Thailand, Indonesia, India, Nepal, China

• Once we have enough hotels in our network, proceed with the development of HotTab. Presentation is included along with this file.

• In Vietnam, with our connection in the customs office, we can immediately start offering visa letters and visa stamps services.

• In the future, using our network, we will be able to add other travel related services. This is a hotcake for the Aviation Industry and the Hospitality Industry in general. For instance, vacation rentals, travel automation…

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TOURISTER EVENTS

Team members and participants sharing thoughts

Sanjeev presenting tourister and HotTab to team members

TOURISTER FOUNDING TEAM

Patrik HedkvistCo-founder

Sanjeev SapkotaTechnology, Operations, Marketing & Sales

Le Hai Ninh, VnVietnam Liaison, Content Mgmt., & Sales

Leif HammarlundTours, Restaurants, English Content & Sales

thank yousanjeev@simplebyte.net