IV Sem MTA HK Unit 2

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MTA IV Semester

Housekeeping Notes

Unit 2

Housekeeping Control Desk

Handling Telephone Calls

Paging Systems

Handling Difficult Situations

Forms, Formats and Registers

Duty Allotment and Duty Chart

Leave Application Procedure

Briefing and Debriefing

Gate Pass Procedure

Housekeeping Purchases and Indents

Security Systems and Protecting Guest

Emergency Procedures

Master Keys

Unique Cards

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