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Many tour operators and activity providers are faced with the issue of efficient resource management. How can you manage your resources in such a way that you can maximize revenue without overbooking? This is your chance to learn: What can be defined as a resource How to organize your resources How to automate resource management
Citation preview
31st July, 2014Starts at 10am AEST
How To Efficiently Manage Your Resources
Kim BeresfordCustomer Success Manager, Rezdykim@rezdy.com
WEBINAR PRESENTER
Christabelle TaniMarketing Manager, Rezdychrista@rezdy.com
WEBINAR MODERATOR
Type your comments and questions into this box.We will address it at the end of the webinar.
On Twitter use the hashtag #rezdyacademy
JOINING IN TODAY
Resource management allows you to achieve maximum revenue with the
resources you have at hand
AGENDAUnderstand what a resource is
2
3
Know what you have to work with
Automate the resource management process
1
YOU MIGHT BE THINKING...
But I don’t need to have a resource
management system… I’ll just adjust availability
as bookings come!
1 - UNDERSTAND WHAT A RESOURCE IS
MAKE LOTS OF SALES
- Overbooking (can’t service properly)
- Underbooking (not making as much profit as reasonably possible)
RISKS
SERVICE CUSTOMERS
WELL
WHAT IS A RESOURCE?
- Something with limited availability- Required to run your tour or activity product
eg.- Equipment- People- Places
1 - KNOW WHAT A RESOURCE IS
PLAN
FOR EACH PRODUCT- Resources needed for each session- Time period required for each resource per session
2 - KNOW WHAT YOU HAVE TO WORK WITH
PLAN
2 - KNOW WHAT YOU HAVE TO WORK WITH
Include prep time between sessions- Cleaning- Maintenance eg. filling up fuel- Transport time
3 - AUTOMATE RESOURCE MANAGEMENT
AUTOMATE RESOURCE MANAGEMENT WITH YOUR
BOOKING SYSTEM
3 - AUTOMATE RESOURCE MANAGEMENT
3 - AUTOMATE RESOURCE MANAGEMENT
3 - AUTOMATE RESOURCE MANAGEMENT
3 - AUTOMATE RESOURCE MANAGEMENT
3 - AUTOMATE RESOURCE MANAGEMENT
PRIVATE & PUBLIC CHARTER
3 - AUTOMATE RESOURCE MANAGEMENT
BIKE RENTAL
NEXT STEPS1
2 Set up a minimum notice periodFull Tutorial: https://support.rezdy.com/entries/31681320-Set-up-a-Minimum-Notice
3 Create a rental (by hour/minute)Full Tutorial: https://support.rezdy.com/entries/29392770-Create-a-Rental-by-hour-minute-
Learn about Rezdy’s Resource Dependant CalendarFull Tutorial: https://support.rezdy.com/entries/21683527-TUTORIAL-How-to-Use-a-Resource-Dependent-Calendar
What would you like the next webinar topic to be about?
● Automating processes to save time● Converting visitors to customers● Reducing credit card refunds
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