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Good Customer Relations
Essential
for the success
of a business!
www.hotelconsult.org emiliovargas@hotelconsult.org 1
• Good Customer Service
• Product margins meet the company’s objectives
• Product margins give the customer value for money
• Relevant product development
• Innovation to meet customer’s future needs
• Regular Sales calls
• Entertainment proportional to sales potential
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Good Customer Relationsare achieved with...
www.hotelconsult.org emiliovargas@hotelconsult.org
Product margins givethe customer valuefor money
www.hotelconsult.org emiliovargas@hotelconsult.org 5
Quality :
Are you interested in improving the Quality of your “Small and Independent” Hotel, B&B or restaurant?
Call now or e-mail for a free presentation!
www.hotelconsult.org emiliovargas@hotelconsult.org10
We will schedule your TIPlanaccording to your budget and available time!
"you can't improve what you don't measure“W. Edwards Deming
“you can't manage what you don't measure“annonymous
is a commitment for everybody in your organization, at ALL levels, all the time!
Big Solutions for the “Small and Independent” Hospitality Entrepreneur!
Conceptualization Design Pre-opening FF&E Opening Remodel ing QA Audits – Service and Product Executives Coaching for owners and managers Conferences Seminars Workshops Learning Circles Marketing Plans Food & Beverage
HotelConsultHonduras: (504) 9957-8605 USA: (786)292-3141
emiliovargas@hotelconsult.org www.hotelconsult.orgSkype: emilio.vargas.hotelier Twitter: @hotelconsult
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