Understanding Collaboration's Cultural Fit

Understanding Collaboration’s Cultural Fit

Benjamin NiaulinSharegate

Christian BuckleyBeezy

Benjamin NiaulinEvangelist and Product Advisor at SharegateOffice Servers and Services MVP

www.share-gate.com@bniaulin

Benjamin.Niaulin@Sharegate.com

Christian BuckleyChief Evangelist at Beezy Office Servers and Services MVP

www.beezy.net@buckleyplanet

cbuck@beezy.net

www.buckleyplanet.com

Beezy is the Intelligent Workplace for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.

Best Office 365 Solution, ESPC 2015

Lecko Leader in information

dissemination & circulation, knowledge

management & productivity, Paris 2016

Trend Setting Product of 2016, KM World

Top 10 Intranets rated ’genuinely

enjoyable’ for employees, Digital Workplace Group

Best Intranet of 2013, Nielsen Norman Group

Best Social Collaboration

Solution, Vodafone, Chicago 2015

Most Innovative Cloud Solution, ESPC 2016

HAVE YOU EVER GONE AROUND I.T.?

Markets are evolving fast, and organizations need to

promote new ways of working

Digital-born companies are disrupting markets and incumbents across all sectors.

Millennials and remote workers are joining organizations with the mindset of the digital consumer.

Most large organizations care a lot about their physical workplace…

But they care less about how their digital workplace looks

SharePoint

Intranet

Email

Network folders

My PC files

SAP

Employees get asked to…

Work together

Reuse best practices

Share openly

Learn fast

Break-down silos

Stay aware

What tools do we give them?

An overloaded inbox…

Oh no… not another Internal Comms email!

A complex collaboration platform…

Now, where do I click?

An outdated intranet…

Hellooooo!Am I alone down here?

The result?

Frustration

Demotivation

Disengagement

…or they turn to “other” tools…

ITNot enterprise-ready

UnmanageableGovernance?Not secure!

Knowledge & CollaborationNot structured

“Islands”Not retrievable

Not business efficient!

LegalData ownership?

Privacy?

Not compliant!

“I KNOW! WE HAVE SHAREPOINT LICENSES,

WE SHOULD USE THEM FOR <INSERT ANY PROBLEM

I HAVE HERE>”

UNFORTUNATELY SOME HAVE BEEN USING IT LIKE A HAMMERlooking for any nail they could find

SMALL TEAM ON A PROJECT?

SHAREPOINT!

LARGE TEAM ON A PROJECT?

SHAREPOINT!

NEED A CRM?

SHAREPOINT!

RELATIONAL DATABASE?

SHAREPOINT!

NEW WEBSITE?

SHAREPOINT!

WEB DEV FROM SCRATCH?

SHAREPOINT!

NO SPECIFIC ISSUE TO SOLVE, BUT YOU NEED TO SPEND YOUR

I.T. BUDGET SO YOU DON’T LOSE IT NEXT YEAR?

SHAREPOINT?

WE WILL TURNEVERYTHING

INTOSHAREPOINT

Brought to you by

“It’s the end of the Department of No” -John

White

Organizations have many choices

WHAT IS THE STATE OF COLLABORATION IN YOUR ORG?

THERE ARE FOURCOLLABORATION “TRUTHS”• The traditional intranet has failed

• The standalone ESN is dead

• Real work happens between the workloads

• Culture directs communication

How do you define Success?#MeasureCollabSuccess

Download the whitepaper!http://hubs.ly/H05B-Yq0

What is your collaboration culture?

Scenario 1• Meet Stephanie• Web developer, millennial• Personalization is important• Lives on her mobile device• Very collaborative, in constant contact with her

team, sharing ideas and discussing the state of customer projects• Values real-time interactions, having fun while

working, and is very passionate about her work

Scenario 2• Meet Tasha• Program Manager• Responsible for several key business processes• Has worked to develop several form and

workflow-based sites to help automate and ensure that her team is compliant• Her team includes a number of attorneys and

financial analysts, who prefer in-person meetings• She spends a lot of time working in email, and

manages a number of vendors and parallel projects

Scenario 3• Meet Hugo• Customer Success Manager, business development• Manages a number of projects and events with

large teams of external vendors and partners• Very involved in the customer community• Helps drive their partner and customer portals,

provides online and in-person product training• Also manages his company’s social profiles,

interacts with customers and partners wherever they congregate

• Real-time• Team-based• Persistent chat

• In-person• Process-based• Email

• Mix• Community-based• Social

The reality is that most organizations have all three

With differences across your business – or even within a single team or business unit

Which tool to use when?

BUT IT SHOULD BE PART OF A PLAN

Groups

for O365bringing it all together for a “group of people” or team

Wants real-time communication

Wants process and structure

Wants community and transparency

WHAT IS THE RIGHT USER EXPERIENCE?

ItBut you knew that, didn’t you?

Depends.

What is the right solution for your org?

Your intelligent workplace

Teams are scrambling to find the right tools and technologies to fit their cultural needs

What we know is that the traditional intranet approach has failed to deliver what we need

Why is the traditional intranet dead? Static content Lack of functionality Poor communication tools and processes Failure to adequately capture knowledge Insufficient search and discovery Inability to identify experts

In short, intranets fail to provide enterprise-grade collaboration,

communication, knowledge management, and processes

(automation and intelligence)

The ingredients of an intelligent workplace

Collaboration Communication

Processes Knowledge

Beezy is the enterprise collaboration solution

built in SharePoint

The perfect platformThe Microsoft stack is the most fertile ground to build a collaboration solution

A powerful engineBeezy stiches the pieces of the puzzle together, ensures high performance and feature availability through its API

An award winning UXConsumer-like user experience that requires no training and will delight your employees.

As installed in a matter of hours…

Incredibly customizable!

Incredibly customizable!

User Interface ProposalIntranet Design

CULTURE IS KEY

GIVE THEM CHOICES

BUT IT DOESN’T MEAN WITHOUT CONTROL

OR GUIDANCE

Throw in a matrix animation• Maybe close with “Welcome to the Matrix, people”

Christian BuckleyBeezy

cbuck@beezy.net@buckleyplanet

Benjamin NiaulinSharegate

benjamin.niaulin@share-gate.com@bniaulin

Thank you!