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Running your core banking applications on IBM i? Let’s appraise your situation: downtime is unacceptable, consistent processing required, lots of regulations, customers must not see problems first, not enough staff, not enough time… Sound familiar? When it comes to banking, there are clear benefits to investing in automated operations. See how banks running Jack Henry, Fiserv, and other banking applications are doing the same. Just imagine an automated environment with all the benefits Robot can provide: • 24/7 unattended operations automating reports, running queries, and transferring files on IBM i and Windows, UNIX, or Linux • No more submission errors from batch, interactive, or distributed jobs • Customized operations rules for answering messages, monitoring resources, disk space cleanup, backups, and more • No more manual checklists • A modern graphical interface to monitoring and scheduling tools
Citation preview
Unattended Computer Operations in the Banking Industry
SPECIAL GUESTJim Sweeney, Hills Bank
First Vice President of ISand Computer Operations
Upcoming Webinars
Chuck LosinskiDirector of Automation Technology – Robot
Broadcasting live from Eden Prairie in Minnesota, USA
Yvonne SchumacherTraining and Services Consultant
Unattended Computer Operations in the Banking Industry
Does your team need more automation?
Unattended Computer Operations in the Banking Industry
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
Banking Industry Issues
• Consistent processing needed (no mistakes)
• Customers must not see the problem first
• Unplanned downtime not allowed
• Lots of regulations: GLBA, FDIC, state and internal auditors
• Many vendor applications that need coordination
• Maintain current IT staffing level while growing the bank
• Not enough time…and time is money
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
Jim SweeneyFirst Vice President
Information Systems – Computer Operations
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
Agenda
What We Resolved
• Automated file transfer processes between servers• Organized processing occurs in the correct order• Established an escalation notification process
for Jim and data center staff• Messages are intercepted at key processing points• Jobs reacting to messages from Jack Henry• Monitor server equipment• Automated full system restricted state backup• No night operator!
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
How Robot/SCHEDULE Helped
• Event-driven schedule– Reactive jobs– Group jobs
• File Transfers– File renames– File dependencies
• Reporting– Who changed the job?– Who’s authorized to change jobs?– History of the jobs
Robot/SCHEDULE
IBM i
Enterprise Server
− History− Events
Robot/SCHEDULE andRobot/SCHEDULE Enterprise
FTPMS SQL
Robot/SCHEDULE Demonstration
• Create a group job with members • Create a reactive job• Execute a file transfer• Show the:
– Completion history and Schedule Activity Monitor– Good Morning Report– Audit results
• Show Robot/ALERT interface
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
How Robot/CONSOLE Helped
• Message Centers– Escalation that is flexible– Monitor system objects or “resources” like job queues and
subsystem status
• Central Console– “See” all IBM i events in one window– Robot/NETWORK consolidation and performance monitoring
• Message Sets– Intercept messages from your business application– Execute jobs or other commands– Automate message response
Message QueuesQSYSOPRApp *MSGQ
Resources:Devices,subsystems,jobs, job queues,CPU, HTTP,MQ
Logs:QAUDJRNFTPQHST
Robot/CONSOLEon each partition
Robot/ALERTTwo-Way
SMTP/POP3, SNMP, SMS
Robot/NETWORK Status Center
Notification of Exceptions
SNMP/PING:Robot/TRAPPER
Robot/CONSOLE Demonstration
• Show message center escalation setup• Show notification lists• Create a message set to answer inquiry messages• Create a message set to intercept an info message then
execute a job• Show resource monitoring• Show Robot/TRAPPER message center for PINGING• Show Robot/ALERT interface
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
How Robot/SAVE Helped
• You tell us your save requirements– Full system or only certain libraries or directories– How long to keep the data
• We track volume usage and catalog objects saved– Generate audit and restoration reports automatically– Automate tape tracking (physical or virtual)– Easy restore operations (one object or full system)
Robot/SAVE Overview
Libraries, documents, files, programs,
IFS directories, and files
Restricted State
Object Archive
Tape VaultingAny IBM i
Save
Restoration Reports
VTL or AML
Centralized Media
Management
Encryption
Robot/SAVE Demonstration
• Show a typical backup setup in Robot/SAVE– Library and IFS objects
• Show media tracking
• Show object archive
• Show Robot/ALERT interface
Agenda
• Banking Industry Issues• Interview with Jim Sweeney at Hills Bank• A Summary of What We Resolved• How Robot/SCHEDULE and Enterprise Helped• How Robot/CONSOLE and ALERT Helped• How Robot/SAVE Helped• Other Products to Consider
Banks Need to Process Reports
Robot/REPORTS• Automate report distribution
– Email– Print remotely– View online
• Build archival process around businessand operations reports
– Retention system
• Satisfy auditors with historical information
Robot/REPORTS Overview
Online Storage
Report Viewing
Print on Demand
PDF, HTML,CSV, or TXT
Segmentand Bundle
Reports
ReportSecurity
and Audit
Short-Term orLong-Term
Archive
© 2013 Help/Systems. Company Confidential.04/08/2023 27
InterMapper suite of network monitoring, mapping, and alerting software is comprised of 3 products which work together seamlessly:
InterMapper ● InterMapper Flows ● InterMapper RemoteAccess
PRESENTATION RECAP:• Automation improves efficiency• Automation helps you meet regulations and pass audits• Automation eliminates errors• The integrated Robot solution offers the highest level of both
automation and quality
Questions?
Thank you for joining us today!
Website: www.helpsystems.com
Telephone: 800-328-1000 sales 952-933-0609 support
Special Guest: Jim Sweeney from Hills Bank in Hills, Iowa
Presenters: chuck.losinski@helpsystems.com yvonne.schumacher@helpsystems.com
Contact Information
Chuck LosinskiDirector of AutomationTechnology – Robot
Yvonne SchumacherTraining and Services
Consultant
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