Top 3 Challenges in Tax and Revenue Collection

Top 3 Challenges in Tax and Revenue

Collection in the digital economy

…an invenio business solutions presentation

“The budget should be balanced, the treasury should be refilled, public debt should be

reduced, the arrogance of officialdom should be tempered and controlled”…

Marcus Tullius Cicero (106 - 43 B.C.) Roman Statesman & Philosopher

The challenges of centuries past…still exist today!

…but there’s some NEW challenges

(and opportunities)that arise in today’s digital world.

…so let’s take a closer look at how

3 specific NEW challenges can be addressed by modern day government.

1 EASIER taxpayer-friendly processes

…so let’s take a closer look at how

3 specific NEW challenges can be addressed by modern day government.

1

2 REDUCED internal costs

EASIER taxpayer-friendly processes

…so let’s take a closer look at how

3 specific NEW challenges can be addressed by modern day government.

1 EASIER taxpayer-friendly processes

2 REDUCED internal costs

3 IMPROVEDcollections and compliance

…so let’s take a closer look at how

3 specific NEW challenges can be addressed by modern day government.

OK, SO LET’S GET STARTED…

“How do we make things

EASIER for our taxpayers?”

1

Top 3 Challenges in Tax and Revenue

Collection in the digital economy

SIMPLIFYReduce the administrative burden on taxpayers and intermediaries through greater use of electronic services.

EASIER… Taxpayer friendly processes 1

IMPROVEDeal with customer enquiries more efficiently and promptly across a number of channels (in-person, telephone, online).

1 EASIER… Taxpayer friendly processes

ENGAGEImprove taxpayer services through the proactive management of taxpayer or constituent relationships.

1 EASIER… Taxpayer friendly processes

EXTENDDigital services facilitate 24/7 self-serve opportunities.

1 EASIER… Taxpayer friendly processes

“How do we REDUCEour internal costs?”

Tax and Revenue Collection Challengesin the digital economy.

2

IMPROVERationalise, decommission and upgrade for better system efficiencies and technology infrastructure.

REDUCE… internal collection and admin costs

2

EQUIPIssue staff with the right tools and information that helps them do their job more efficiently and effectively.

REDUCE… internal collection and admin costs

2

AUTOMATEStreamline, improve and automate processes wherever possible.

REDUCE… internal collection and admin costs

2

REDUCEMinimise your carbon footprint by reducing consumable costs through digitisation.

REDUCE… internal collection and admin costs

2

“How do we IMPROVEcollections and compliance?”

Top 3 Challenges in Tax and Revenue

Collection in the digital economy

3

SELF-SERVEPromote voluntary compliance and convenience through easy to use “always-on” self-serve mechanisms.

IMPROVE… revenue collection and compliance

3

ACTUncover, track, analyse and address non-compliance quickly and effectively.

IMPROVE… revenue collection and compliance

3

IMPROVEClose the gap between taxes owed and taxes collected.

IMPROVE… revenue collection and compliance

3

TAILORLeverage tax and taxpayer data through analytics and research to improve compliance measures and better customise taxpayer services.

IMPROVE… revenue collection and compliance

3

INVENIO can help.

ENHANCE?

IMPROVE?

REDUCE?…SAP Tax and Revenue Management specialists

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2

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INDUSTRY EXPERTISEWe are an SAP Gold Channel Partner with extensive tax and revenue management expertise for Central Governments.

ENHANCE, REDUCE, IMPROVE…we can help you find the answers

INNOVATIVE SOLUTIONSWe deliver innovative solutions that help you increase voluntary compliance and improve collections.

ENHANCE, REDUCE, IMPROVE…we can help you find the answers

COST-EFFECTIVE SERVICESWe offer transparent pricing across ALL our service engagements.

ENHANCE, REDUCE, IMPROVE…we can help you find the answers

..BUILT ON GLOBAL BEST-PRACTICEOur experience is built, adapted and fine-tuned throughout the course of many implementation projects.

ENHANCE, REDUCE, IMPROVE…we can help you find the answers

thanks for viewing…

+44 (0)330 440 1800

info@invenio-solutions.com

www.invenio-solutions.com

@invenio_sap

…an invenio business solutions presentation

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