The Lovie Awards and Google present The Lovie Talks

WEBBYS & LOVIES

60+

NUMBER OF ENTRIES

zWEBBY MEDIA GROUP

NUMBER OF COUNTRIES

15,000+

2015

INTERNATIONAL ACADEMY OF

DIGITAL ARTS & SCIENCES

WWW.IADAS.NET

WE’RE TRAVELING THE WORLD

25 CITIES

14 COUNTRIES

300+ MEETINGS

+ +

GRAFFITI GENERAL BETC

BEST USE OF PHOTOGRAPHY 2014

OGILVY PARIS AGENCY OF THE YEAR

2014

THE SECRET OF SUCCESS IS…

24 HOUR OF HAPPY - ICONOCLAST

Interactive Video 2014

KEVIN SPACEY House of Cards

2013

“The Oscars.. should do this. “

MUSIC VIDEOS WITHOUT MUSIC

Video Remixes / Mashups 2014

DO IT FOR THE VINE

VINE BEST USE OF

MOBILE VIDEO 2014

MUBI Media Streaming Service

2014

Vice News News & Information

2014

GOOGLE TECHNICAL ACHIEVEMENT

2000

GOOGLE GIVES GREAT… SEARCH RESULTS

STEVE WILHITE LIFETIME ACHIEVEMENT

2013

IT’S PRONOUNCED “JIF”NOT “GIF”

REASONS MY SON IS CRYING

Personal Blog & Websites

2014

“I WON’T LET HER WEAR DIRTY UNDERWEAR AS A HAT”TIFFANY MARYLAND, USA

“MILEY WAS ON TV”

WILL H. MISSOURI, USA

“I TOLD HIM IT WAS TIME TO GO IN FOR A SHOWER”

SARACH C. MINNESOTA, USA

“I THREW AWAY THE GUM HE WAS CHEWING…THAT HE FOUND ON THE SIDE OF A TRASHCAN IN OLD NAVY”

NANETTE P. USA

“HE CAUGHT ME TRYING TO RECYCLE THE PHONE BOOK”SHANNON N. TEXAS, USA

AT YOUR SERVICE

How the Internet is enabling next-generation, high-touch, high-impact

services and creating the most entitled consumer the world has ever seen.

MONDAY AT 6:30 P.M.

BLUE APRON - blueapron.com

MAN SERVANT - manservants.co

“ANYTHING OVER 30 MINUTES IS NOT ON DEMAND.”ANSON TSUI SPOON ROCKET CTO

SPOON ROCKET - spoonrocket.com

CANARY - trycanary.co

WASHIO - getwashio.com

AUTOFRIEND.LY - autofriendly.strikingly.co

JIBO - jibo.com

THE ROAD TO THE HOLY GRAIL

Part 2

KOZMO WEBVAN

2000

" Kozmo spends on average $1.50 for every $1 it takes in… Every time a customer places

an order, Kozmo loses money."

THE NEW YORKER - newyorker.com

U.S COMPUTER & INTERNET USE 1984 - 2012 - census.gov

OF ALL HOUSEHOLDS HAD INTERNET USE

1997

18%

OF ALL HOUSEHOLDS HAD INTERNET USE

2012

75%

TECH STACK

MOBILE GENERATIONX

cGOLDEN AGE OF ENTITLEMENT

Part 3

“Everything's amazing and

nobody's happy.”

cLes 4 Exigences

Part 4

GRATIFICATION INSTATANEE

#1

EXPECTED TO BE ABLE TO SCHEDULE A SERVICE

WHENEVER THEY NEED IT

88%

HARRIS INTERACTIVE/WEBBY POLL ‘14

90%

EXPECTED ACCESS TO REAL-TIME

CUSTOMER SERVICE

HARRIS INTERACTIVE/WEBBY POLL ‘14

UBER - uber.com

POSTMATES - postmates.com

UBER - uber.comFIRST OPINION - firstopinion.com

LA VIE SANS DECISIONS #2

EXPECTED A SERVICE TO LEARN THEIR TASTES AND MAKE SUGGESTIONS FOR THEM

66%

HARRIS INTERACTIVE/WEBBY POLL ‘14

PANDORA - pandora.com

WAZE - waze.com

Where the f$&*& should I go eat - wtfsigtl.com

TRANSPARENCE TOTALE #3

EXPECTED CUSTOMER REVIEWS TO BE PROVIDED PUBLICLY

85%

HARRIS INTERACTIVE/WEBBY POLL ‘14

tripadvisor - tripadvisor.com

FANDANGO - fandango.com

Rate My Professors - ratemyprofessors.com

A SEAMLESS EXPERIENCE (OR AT LEAST THE FACADE OF ONE)

#4

EXPECTED PAYMENTS AND CHECKOUTS TO BE HANDLED

AUTOMATICALLY

HARRIS INTERACTIVE/WEBBY POLL ‘14

80%

EXPECTED FREE SHIPPING AND RETURNS WHEN SHOPPING

ONLINE THESE DAYS

85%

HARRIS INTERACTIVE/WEBBY POLL ‘14

AMAZON PRIME - Amazon.com/prime

HAIL O - hailoapp.com

OUTFITTERY - outfitter.de

HOW TO BE “AT THEIR SERVICE”

Part 5

FOURNIR GRATIFICATION INSTANTANEE

#1

EVIAN - #evianBottleService

Breaking Bad Name Lab

Breaking Bad Name Lab

WEBBY WINNER 2014

giferator.easports.com

POPCART - getpopcart.com

PERMETTRE LA VIE SANS DECISIONS

#2

KYLE MCDONALD/SPOTIFY

NIKE PHOTOiD AKQA

WEBBY NOMINEE 2014

7 MIN WORKOUT - 7minuteworkout.jnj.com

ALIGNER AVEC

TRANSPARENCE TOTALE#3

MEDIUM - medium.com

MCDONALDS DDB

Agency of the Year 2013

TOYOTA - provminhybrid.com

TOYOTA DRIVE MY HYBRID

WEBBY WINNER 2014

#sochiproblems

AIRBNB - #sochiproblems

CREER

SEAMLESS EXPERIENCES#4

MEDIUM - medium.com

MEDIUM BEST IN VISUAL

DESIGN FUNCTION 2014

Julklapps Shopper - julklappsshopper.se

JULKSLAPPS SWEDISH POST

LOVIE NOMINEE 2014

KLEENEX ACHOO

Webby Winner 2014

ACHOO - achoo.com

vGREATER EXPECTATIONS

Part 7

47%

THERE WILL BE A SERVICE THAT SHIPS YOU PRODUCTS YOU NEED BEFORE YOU

ORDER THEM

39%

I WILL BE ABLE TO HAVE A VIRTUAL ASSISTANT TO HELP WITH CHILD &

PET CARE

52%

MOST OF MY CURRENT INTERACTIONS WITH SERVICE PEOPLE WILL BE HANDLED

BY INTERNET SERVICE AND APPS

71%

THERE WILL BE A SERVICE THAT MONITORS VITAL SIGNS IN REAL-TIME AND PROVIDES PREDICTIVE HEALTH

COUNSELING

SAME-DAY DELIVERY TO BE AVAILABLE FOR ITEMS TYPICALLY FOUND ON SITES LIKE AMAZON

76%

HARRIS INTERACTIVE/WEBBY POLL ‘14

follow our tour LovieAwards.EU

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!WEBBY final ENTRY DEADLINE:

dec. 19, 2014 webbyawards.com